I had a problem where if I used windows live messeneger it would my my internet disccount as soon as i opened a convo with someone. I recently reinstalled my pc and expected the problem to go along with it, but to my suprise the same problem comes up, i STILL disconnects my internet. Does anyone have any idea why this is?
Are you using dialup or broadband. If dialup, sounds like a faulty modem or you may need to update your driver.
Nah im using broadband with a Dlink 604+ router, yeah the routers a bit old but it does the job for eveything else fine.
1. Make a restore point in System Restore. 2. Backup any sensitive data to an external drive, cd, dvd, separate partition or flash drive etc. 3. Download CCleaner and save the file to your desktop. http://download.piriform.com/ccsetup209.exe a. Double click the install file b. Select the language and click OK c. Click next d. Click “I Agree” e. Click Next f. Untick the bottom checkbox and click install g. Click Finish h. You can delete the install file now or save it for future installations i. Open CCleaner from the desktop shortcut j. Click on the “Applications” tab and make sure all are ticked k. Click on “Analyze” at bottom l. Once finished scan click on run cleaner, bottom right m. Click on thr “Registry” button on the left panel n. Select “Scan for Issues” o. Click “Fix selected Issues” When asked to make a backup click YES and save the file somewhere safe p. Click on “Fix All Selected Issues” q. Click OK, Click close r. Repeat steps from letter “K” to “Q” s. Close the program. Now if you’re using Windows XP let’s make sure you have the latest Service Pack. a. Open CCleaner and in the top Heading is a System Spec List. b. Where is says “MS Windows XP SP 1, 2 or 3. c. If you have anything below SP3 you should download the following file: http://download.windowsupdate.com/m..._c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe d. Save the file to your desktop and then install by following the prompts. e. You will probably need to restart your system after the install. 12. Now we want to check what internet explorer you currently use. The latest is “Internet Explorer 7”. a. Open internet explorer and click on “help” in the top toolbar. b. Click on “About Internet Explorer”. If you have version 6 or below you need to upgrade to version 7. c. Download it here: http://www.microsoft.com/downloads/...BE-3385-447C-8A30-081805B2F90B&displaylang=en d. Click the download button and save the file to your desktop. e. Open the file and follow the prompt.
Also if you haven't installed the latest firmware in your modem/router you should do so. I've read plenty of posts with the same troubles. Make sure you backup your router settings first then restore the settings after firmware upgrade. Also make sure you have the latest messenger software.
I already have CCleaner, Il trying do that registry thing later when the problem comes up again. At the moment im actually using msn and theres no problems or disconnets Thanks for your help ozy! I appreciate it
No probs! Just make sure you have the latest ccleaner installed. You could also try uninstalling your network card from device manager then restart. the card will reinstall at next bootup.
