My computer doesn't start properly

Discussion in 'Windows - Virus and spyware problems' started by ayhte, Aug 25, 2008.

  1. ayhte

    ayhte Member

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    I have a problem with my computer, I think there's a virus.. I open the machine and when it's opened and those shortcuts appears there about 10-15 seconds and then only I can do is press ctrl + alt + del. There's no Start-menu or anything else. And it I reveice to open something, it will be closed at the same time as shortcuts vanish.. Only programmes I can open is Norton antivirus (this doesn't work anymore..) and Antivir, which is still working. Antivir said that there's 2 warning: hiberfil.sys and pagefil.sys. Can there be somekind og virus?

    Please someone can help me :)

    (Sorry my bad english)
     
  2. bandit008

    bandit008 Regular member

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  3. 2oldGeek

    2oldGeek Active member

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    Running two or more real-time anti-virus monitors at the same time is very likely to cause a conflict. That conflict could result in error messages, crashes of the anti-virus programs, or other types of failure.



    Sounds like you have some corrupt System Files.

    Go to Start -> Run and type in sfc /scannow then click OK

    Allow this to run and it will repair any corrupt files it finds.

    If it asks you to insert a CD then you will need your Recovery disc that came with the computer or a System disc.. It may not ask, so try it and see if it can repair the bad files.
     
  4. ayhte

    ayhte Member

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    The problem was there before I installed the another virus programme.. Becase Norton stopped it's working so I had to run some virus programme so I found if there is something..
     
  5. 2oldGeek

    2oldGeek Active member

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    This is what you need to do:

     
  6. ayhte

    ayhte Member

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    It didn't help. Didn't say anything when it was done it? Is there something else I can do?
     
  7. 2oldGeek

    2oldGeek Active member

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    @ayhte,


    Anything I would tell you would just be guessing or trial and error.

    I can't see your computer and since you have posted no logs, I have no idea.

    Try using Safe Mode with networking. Download and run some programs like MalwareBytes' Anti-Malware and SuperAntiSpyware then post the Logs from those with a HJT log from the Normal Mode..
     

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