My computer is freezing up about 4 times a day

Discussion in 'Windows - Virus and spyware problems' started by zack4290, Feb 12, 2008.

  1. zack4290

    zack4290 Member

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    Please someone help me my computer is freezing up and I got the blue screed of death 2 times now physical mem dump, i did a system restore to get it back but its still freezing ran avast found a few things also ran adaware,
    here is my hijack log if someone can help that would be great.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:12:46 PM, on 2/12/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\updater\explorer.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\DOCUME~1\Z&R\LOCALS~1\Temp\ir_ext_temp_32\autorun.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\DOCUME~1\Z&R\LOCALS~1\Temp\Rar$EX00.281\memtest.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Documents and Settings\Z&R\Desktop\Windows-KB890830-V1.38.exe
    c:\1583599702ba8de3fb3da165eb74\mrtstub.exe
    C:\WINDOWS\system32\MRT.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {5E042651-BD9D-EB61-ECE9-C76E8B9DC8B8} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: {3506626b-6f26-a53b-0f74-bc2afcc2364a} - {a4632ccf-a2cb-47f0-b35a-62f6b6266053} - (no file)
    O2 - BHO: (no name) - {E60578D0-14EF-4891-8B70-FFD46123F38E} - (no file)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Updater] C:\WINDOWS\system32\updater\explorer.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

    --
    End of file - 4483 bytes
     
  2. QuikDraw

    QuikDraw Regular member

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  3. zack4290

    zack4290 Member

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    oh man how do i reformat windows i dont have a copy to reinstall thanks for the response
     
  4. QuikDraw

    QuikDraw Regular member

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    Post a new thread in Windows-General Discussion forum. Title it, need help with reinstalling WinXP. The guys over there are the pro's at installing operating systems. We mainly deal with virus removal here in this forum. Good luck!

    QuikDraw
     
    Last edited: Feb 13, 2008
  5. zack4290

    zack4290 Member

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    do you think that reformating will get rid of it?
     
  6. QuikDraw

    QuikDraw Regular member

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    Absolutely!
     
  7. zack4290

    zack4290 Member

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    dang they said i would need my recovery disc and i dont have them any more bummer, i did a search at trend micro and it gave me some results on the virus so im going try them, do you know any antivirus program that would take care of it?
     
  8. goodswipe

    goodswipe Guest

    Unless it's memory resident or has corrupted your hard drive. ;)
     
  9. QuikDraw

    QuikDraw Regular member

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    OK, I understand. Let's try to remove this worm, the trojans, and other infections on your HDD. First, run this online scanner. http://forums.majorgeeks.com/showthread.php?t=149856
    Make sure you turn off all real time protection while running the scanner. As it may interfere with the scan.
     
    Last edited: Feb 13, 2008
  10. zack4290

    zack4290 Member

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    goodswipe do you know any way of removing the virus? or any good antivirus to try?
     
  11. zack4290

    zack4290 Member

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  12. zack4290

    zack4290 Member

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    so i got home and tryed this http://www.raymond.cc/forum/viewtopic.php?id=1543&action=new
    then installed trend micro pro 2008 and ran a scan then one in safe mode and it found and removed about 8 viruses so here is my new log
    if you will check it over agian that would be great

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:39:16 PM, on 2/13/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
    C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
    C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
    C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
    C:\Program Files\Trend Micro\BM\TMBMSRV.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
    C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {5E042651-BD9D-EB61-ECE9-C76E8B9DC8B8} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: {3506626b-6f26-a53b-0f74-bc2afcc2364a} - {a4632ccf-a2cb-47f0-b35a-62f6b6266053} - (no file)
    O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
    O2 - BHO: (no name) - {E60578D0-14EF-4891-8B70-FFD46123F38E} - (no file)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll
    O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
    O4 - HKCU\..\Run: [TrendSecure Remote File Lock] C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
    O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

    --
    End of file - 4902 bytes
     
  13. QuikDraw

    QuikDraw Regular member

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    Reboot into safe mode. Open HJK. Place a tick against each of the and following entries. Click, fix checked. Reboot normal. Run a HJK scan, check to see if the entries were removed. At this time, no need to post another HJK log. Just let me know if these entries were fixed or not.

    O2 - BHO: (no name) - {5E042651-BD9D-EB61-ECE9-C76E8B9DC8B8} - (no file)

    O2 - BHO: {3506626b-6f26-a53b-0f74-bc2afcc2364a} - {a4632ccf-a2cb-47f0-b35a-62f6b6266053} - (no file)

    O2 - BHO: (no name) - {E60578D0-14EF-4891-8B70-FFD46123F38E} - (no file)

    Are you running in selective startup?
     
    Last edited: Feb 14, 2008
  14. zack4290

    zack4290 Member

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    ok so i ran in safe mode then check and files are gone, and i am useing selective start up
     
  15. QuikDraw

    QuikDraw Regular member

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    Since most of your startups were missing I assumed this was the reason. OK, your log is clean.
     
  16. zack4290

    zack4290 Member

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    ok great thanks for all your help man
     
  17. QuikDraw

    QuikDraw Regular member

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    take care...
     

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