i got a lg-gsa-4167b double layer burner thats been working fine all year but all of a sudden it doesn't read or write any disc. I recently did a disc defragment and downloaded new codec paks and thats when I think the problem started. I also updated the firmware. here's the nero infotool if anybody can help i would appreciate it muchly. thanks Nero InfoTool 2.21 Drive Information ------------------ Drive : HL-DT-ST DVDRAM GSA-4167B Type : DVD-RAM Recorder Firmware Version : DL13 Buffer Size : 2 MB Date : ? Serial Number : Vendor Specific : Drive Letter : D:\ Location : 1:0 Mechanism : Tray Read Speed : 40 , 32 , 24 , 16 , 10 X Write Speed : 48 , 40 , 32 , 24 , 16 , 8 , 4 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : Yes Read DVD-R : Yes Read DVD-RW : Yes Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : Yes Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : Yes Write DVD-RAM : Yes Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 1 Changes User : 4 Changes Vendor : 4 Disc Information (D:\) ------------------- Type : Audio CD Capacity : 68:12.66 (688 MB) Tracks : 1 Sessions : 1 CD-R(W) Info : CMC Magnetics, CD-R, 79:59.71 File System : Audio Title : n/a Artist : n/a Disc ID : n/a UPC/EAN Code : n/a Drive Information ------------------ Drive : CyberDrv CW058D CD-R/RW Type : CD-RW Recorder Firmware Version : 100D Buffer Size : 2 MB Date : ? Serial Number : ÿÿÿÿÿÿÿÿÿÿ Vendor Specific : Drive Letter : E:\ Location : 1:1 Mechanism : Tray Read Speed : 48 , 12 , 8 , 4 X Write Speed : 32 , 28 , 24 , 20 , 16 , 12 , 8 , 4 X Read CD Text : No Return C2 Pointers : No Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : No Read DVD-RAM : No Read DVD-R : No Read DVD-RW : No Read DVD+R : No Read DVD+RW : No Read DVD+R DL : No Read Digital Audio : Yes Read CD+G : Yes Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : No Write DVD-RW : No Write DVD+R : No Write DVD+RW : No Write DVD+R DL : No Write DVD-RAM : No Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Disc Information (E:\) ------------------- Type : - no disc inserted - Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Slave: WDC WD2500JB-00REA0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: HL-DT-ST DVDRAM GSA-4167B Type : CD-Rom Drive DMA : On Autorun : Off Description : Slave: CyberDrv CW058D CD-R/RW Type : CD-Rom Drive DMA : On Autorun : Off Software Information -------------------- Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2) DirectX : DirectX 9.0c Description : Nero Burning ROM Version : 6, 3, 1, 17 Company : Ahead Software AG Version Check : Ok Description : Nero StartSmart Version : 1, 0, 1, 22 Company : Ahead Software AG Description : NeroVision Express Version : 2,1,2,16 Company : Ahead Software AG Description : Nero Recode 2 Version : 2, 0, 0, 18 Company : Ahead Software AG Description : Cover Designer Version : 2, 3, 0, 8 Company : Ahead Software AG Description : Nero BackItUp Application Version : 1, 2, 0, 18 Company : Ahead Software AG Description : PowerDVD Version : 5.00.0905 Company : CyberLink Corp. Hardware Information -------------------- CPU : Intel Celeron CPU 3066 MHz Bus Speed : 133 MHz Motherboard : Springdale System : BIOS : Phoenix 6.00 PG Memory : 1536 MB Sound : Realtek AC97 Audio Video : NVIDIA GeForce FX 5500 (Microsoft Corporation) Driver Information ------------------ Driver : Abiosdsk Description : n/a Version : n/a Company : n/a Driver : abp480n5 Description : n/a Version : n/a Company : n/a Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ACPIEC Description : ACPI Embedded Controller Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : adpu160m Description : n/a Version : n/a Company : n/a Driver : aec Description : Microsoft Acoustic Echo Canceller Version : 5.1.2601.2180 Company : Microsoft Corporation Driver : Aha154x Description : n/a Version : n/a Company : n/a Driver : aic78u2 Description : n/a Version : n/a Company : n/a Driver : aic78xx Description : n/a Version : n/a Company : n/a Driver : ALCXSENS Description : Sensaura WDM 3D Audio Driver Version : 5.10.00.3511D Company : Sensaura Ltd Driver : ALCXWDM Description : Realtek AC'97 Audio Driver (WDM) Version : 5.10.5420 Company : Realtek Semiconductor Corp. Driver : AliIde Description : n/a Version : n/a Company : n/a Driver : amsint Description : n/a Version : n/a Company : n/a Driver : asc Description : n/a Version : n/a Company : n/a Driver : asc3350p Description : n/a Version : n/a Company : n/a Driver : asc3550 Description : n/a Version : n/a Company : n/a Driver : AsyncMac Description : MS Remote Access serial network driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Atdisk Description : n/a Version : n/a Company : n/a Driver : ati2mtag Description : ATI Radeon WindowsNT Miniport Driver Version : 6.14.10.6599 Company : ATI Technologies Inc. Driver : Atmarpc Description : IP/ATM Arp Client Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : cbidf2k Description : CardBus/PCMCIA IDE Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : CCDECODE Description : WDM Closed Caption VBI Codec Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : cd20xrnt Description : n/a Version : n/a Company : n/a Driver : Cdaudio Description : CD-ROM Audio Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Changer Description : n/a Version : n/a Company : n/a Driver : CmdIde Description : n/a Version : n/a Company : n/a Driver : Cpqarray Description : n/a Version : n/a Company : n/a Driver : dac960nt Description : n/a Version : n/a Company : n/a Driver : DCamUSBSTK016 Description : n/a Version : n/a Company : n/a Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : DMusic Description : Microsoft Kernel DLS Synthesizer Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dpti2o Description : n/a Version : n/a Company : n/a Driver : drmkaud Description : Microsoft Kernel DRM Audio Descrambler Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fastfat Description : Fast FAT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : FETND5BV Description : NDIS 5.0 miniport driver Version : 3.41.00.0426 Company : VIA Technologies, Inc. Driver : FINEPIX_PCC Description : n/a Version : n/a Company : n/a Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : FltMgr Description : Microsoft Filesystem Filter Manager Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Gpc Description : n/a Version : n/a Company : n/a Driver : hpn Description : n/a Version : n/a Company : n/a Driver : HPZid412 Description : IEEE-1284.4-1999 Driver (Windows 2000) Version : 9, 0, 0, 0 Company : HP Driver : HPZipr12 Description : IEEE-1284.4-1999 Print Class Driver Version : 9, 0, 0, 0 Company : HP Driver : HPZius12 Description : 1284.4<->Usb Datalink Driver (Windows 2000) Version : 9, 0, 0, 0 Company : HP Driver : HTTP Description : HTTP Protocol Stack Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512) Company : Microsoft Corporation Driver : i2omgmt Description : n/a Version : n/a Company : n/a Driver : i2omp Description : n/a Version : n/a Company : n/a Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ini910u Description : n/a Version : n/a Company : n/a Driver : IntelIde Description : n/a Version : n/a Company : n/a Driver : intelppm Description : Processor Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ip6fw Description : IPv6 Windows Firewall Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpFilterDriver Description : n/a Version : n/a Company : n/a Driver : IpInIp Description : IP in IP Encapsulation Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IRENUM Description : Infra-Red Bus Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : lbrtfdc Description : n/a Version : n/a Company : n/a Driver : MASPINT Description : Aspi32 Driver Version : 1.05 Company : MicroStaff Co.,Ltd. Driver : mfeavfk Description : Anti-Virus File System Filter Driver Version : SYSCORE.14.0.0.284.x86 Company : McAfee, Inc. Driver : mfebopk Description : Buffer Overflow Protection Driver Version : SYSCORE.14.0.0.284.x86 Company : McAfee, Inc. Driver : mfehidk Description : Host Intrusion Detection Link Driver Version : SYSCORE.14.0.0.284.x86 Company : McAfee, Inc. Driver : mferkdk Description : VSCore Code Analysis Driver Version : SYSCORE.14.0.0.284.x86 Company : McAfee, Inc. Driver : mfesmfk Description : System Monitor Filter Driver Version : SYSCORE.14.0.0.284.x86 Company : McAfee, Inc. Driver : Modem Description : Modem Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MPFP Description : McAfee Personal Firewall Plus Driver Version : 9.0.114.0 Company : McAfee, Inc. Driver : mraid35x Description : n/a Version : n/a Company : n/a Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSKSSRV Description : MS KS Server Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPCLOCK Description : MS Proxy Clock Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mssmbios Description : System Management BIOS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSTEE Description : WDM Tee/Communication Transform Filter Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NABTSFEC Description : WDM NABTS/FEC VBI Codec Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ndiscm Description : n/a Version : n/a Company : n/a Driver : NdisIP Description : Microsoft IP Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028) Company : Microsoft Corporation Driver : NTSIM Description : n/a Version : n/a Company : n/a Driver : nv Description : n/a Version : n/a Company : n/a Driver : NwlnkFlt Description : NWLINK2 Traffic Filter Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkFwd Description : NWLINK2 Forwarder Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PCIDump Description : n/a Version : n/a Company : n/a Driver : PCIIde Description : Generic PCI IDE Bus Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Pcmcia Description : PCMCIA Bus Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Pcouffin Description : n/a Version : n/a Company : n/a Driver : PDCOMP Description : n/a Version : n/a Company : n/a Driver : PDFRAME Description : n/a Version : n/a Company : n/a Driver : PDRELI Description : n/a Version : n/a Company : n/a Driver : PDRFRAME Description : n/a Version : n/a Company : n/a Driver : perc2 Description : n/a Version : n/a Company : n/a Driver : perc2hib Description : n/a Version : n/a Company : n/a Driver : PptpMiniport Description : n/a Version : n/a Company : n/a Driver : Processor Description : n/a Version : n/a Company : n/a Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : Ptserlp Description : HSP Modem Serial Device Driver for NT 5.0 Version : 7.54.07 Company : PCTEL, INC. Driver : ql1080 Description : n/a Version : n/a Company : n/a Driver : Ql10wnt Description : n/a Version : n/a Company : n/a Driver : ql12160 Description : n/a Version : n/a Company : n/a Driver : ql1240 Description : n/a Version : n/a Company : n/a Driver : ql1280 Description : n/a Version : n/a Company : n/a Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : RDPWD Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export) Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Secdrv Description : Macrovision SECURITY Driver Version : 4.03.086 Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K. Driver : serenum Description : Serial Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Sfloppy Description : SCSI Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Simbad Description : n/a Version : n/a Company : n/a Driver : SLIP Description : Microsoft Slip Deframing Filter Minidriver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Sparrow Description : n/a Version : n/a Company : n/a Driver : splitter Description : Microsoft Kernel Audio Splitter Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101) Company : Microsoft Corporation Driver : streamip Description : Microsoft IP Test Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : symc810 Description : n/a Version : n/a Company : n/a Driver : symc8xx Description : n/a Version : n/a Company : n/a Driver : sym_hi Description : n/a Version : n/a Company : n/a Driver : sym_u3 Description : n/a Version : n/a Company : n/a Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254) Company : Microsoft Corporation Driver : TDPIPE Description : Named Pipe Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TDTCP Description : TCP Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TosIde Description : n/a Version : n/a Company : n/a Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ultra Description : n/a Version : n/a Company : n/a Driver : Update Description : Update Driver Version : 5.1.2600.3124 (xpsp_sp2_gdr.070423-0049) Company : Microsoft Corporation Driver : usbccgp Description : USB Common Class Generic Parent Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbehci Description : EHCI eUSB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbprint Description : USB Printer driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbscan Description : USB Scanner Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : USBSTOR Description : USB Mass Storage Class Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbuhci Description : UHCI USB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : VgaSave Description : n/a Version : n/a Company : n/a Driver : ViaIde Description : n/a Version : n/a Company : n/a Driver : Vmodem Description : HSP Modem Modem Device Driver Version : 7.60.10A Company : PCTEL, INC. Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Vpctcom Description : HSP Modem Virtual Control Device Version : 8.00-9K Company : PCtel, Inc. Driver : Vvoice Description : HSP Modem device driver Version : 3.53.00 Company : PCtel, Inc. Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : wanatw Description : n/a Version : n/a Company : n/a Driver : WDICA Description : n/a Version : n/a Company : n/a Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : WSTCODEC Description : WDM WST Codec Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : WudfPf Description : Windows Driver Foundation - User-mode Driver Framework Platform Driver Version : 6.0.5716.32 (winmain(wmbla).060928-1756) Company : Microsoft Corporation Driver : WudfRd Description : Windows Driver Foundation - User-mode Driver Framework Reflector Version : 6.0.5716.32 (winmain(wmbla).060928-1756) Company : Microsoft Corporation Driver : msvcrt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : msvcirt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : mfc42.dll Version : 6.02.4131.0 Driver : msvcp60.dll Version : 6.02.3104.0 Driver : msvcr70.dll Version : 7.00.9466.0 Driver : ole32.dll Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Driver : olepro32.dll Version : 5.1.2600.2180 Driver : oledlg.dll Version : 1.0 (xpsp_sp2_gdr.061016-0148) Driver : advapi32.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : comctl32.dll Version : 5.82 (xpsp.060825-0040) Driver : setupapi.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Lower Filters ------------- Upper Filters ------------- Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.11 Intel 4|2|0 Video V2.50 : 5.1.2600.2180 Ligos Indeo® Video 3.2 : 3.24.15.04 Ligos Indeo® Video 3.2 : 3.24.15.04 Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft H.263 Video Codec : 5.1.2600.2180 Microsoft H.261 Video Codec : 5.1.2600.2180 Ligos Indeo® Video 4.5 : 4.51.16.03 Ligos Indeo® Video 5.11 : 5.11.15.2.56 Microsoft MPEG-4 Video Codec V1 : 4.1.00.3920 Microsoft MPEG-4 Video Codec V2 : 4.1.00.3920 Huffyuv v2.1.1 : 2.1.1 Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Microsoft G.723.1 CODEC : 1.02.0.1 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49 Indeo® Audio Software : 2.05.0.54 Ogg Vorbis Audio CODEC : 4.00.0.0 Ulead DV Audio Codec : 1.00.0.0 AC3Filter ACM AC3/DTS codec : 0.02.0.0 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI file(s) are missing WNASPI32.DLL : n/a 30208 bytes June 11, 1997 WINASPI.DLL : n/a 4030 bytes October 22, 1999 Nero ASPI : ASPI is installed and working properly WNASPI32.DLL : 2.0.1.59 160016 bytes December 16, 2003 Installed OS Patches -------------------- (Q810090) USB Update : Yes (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes (Q812415) Problems with Multiple ATA devices : No (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes (Q311542) Devices May not power up properly when resuming from standby : Yes (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No (Q314634) Windows XP Does Not Detect Your New USB Device : Yes (Q822603) USB 1.1 and USB 2.0 update : No (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
dont post the same thread twice, it'll only vex us when you update the firmware did this happen, or a while after? what os are you running?? have you installed any new burning software, it maybe interfering with your drivers?? first i think you should reinstall your firmware/replace current with old one you may want to be lazy and do a system restore,start>control panel>performance and maintenance> upper left hand corner system restore, there might be one just before you installed any new software REINSTALL DRIVEs DRIVERS it suggested you boot into safe mode when uninstalling any driver. mycomputer> right click> properties> hardware tab> device manager> then under the tab CR-ROM/DVD-ROM DEVICES (names will differ), right click on the drive and select the option to uninstall it>>>>>>>>>>>>>>>>>>>>>>>>>> then restart your computer and once you've logged in windows, it will prompt you install the driver for the drive, if not go to the control panel>printers and other hardware> add hardware, then go back into the device manager and select the option "scan for changes" -err something along that line post back with questions results, anything!!! -tripplite
sorry about the double post when i tried to submit it the 1st time an error message came up. The problem happened awhile ago and I updated my firmware and that seemed to fix the problem for a couple days and then it continued to mess up. I totally uninstalled the drive and then re-installed it but it seems to do the same thing. It will play audio cds but when I try to play or burn dvds it doesn't read or write them. The only thing I did that may have caused the problem was a disk defragment and I recently uploaded more codecs called k-lite codec pak and then when the problem stated to occur I uninstalled those codecs and then loaded the xp codec pak. My os is windows xp 2002 service pack 2 home edition. any clues on what can be causing this malfunction?
i doubt it has anything to do the with codec install, this could why your drive playing audio file though, try installing your original firmware, all of this may have been a coincidence, crack open your tower and check to make sure your IED/ATA/SATA cables are firmly connected to your drives and there is no dust build up check to see if the firmware you installed was the official release and that it supports dvds, you might have installed a firmware with dumbed down capability's, once again a restore point may fix the corrupted registries
it seems that nothing worked i bought a new dvd burner thinking there was a problem with the original burner and now for some reason this one won't burn either. Can it be something in the os that I can repair?
Q does the drive come up in my computer? do you have another drive plugged into the computer? is there an LED light on the drive and does it power up? alright im just going to make sure, you installed the drivers for this drive correct?? nero/burning software isn't set to the wrong drive? example: my burner is drive D:, my non-burning drive is E:, make sure your software has D: set to burn have you been trying to burn with the same spiral? it could be that that spiral contains doggy disc's (discs ruined from the factory), try burning with a new batch of discs now that the issue has spanned over two drives it leads me to believe that the source is either coming from the OS or faulty connection make sure both the power connect and your data connection wires(ATA/SATA) are connected firmly to the mother board and the USPS (THE GENERAL POWER UNIT, basically) this is a list of your drives supported media types, you aren't trying to burn to an unsupported media, correct? uninstall nero(with the nero removal tool, click me(,,) and try burning using windows put in a CD-R, go my computer double click to open your burning drive, and drag and drop a file or two to the window, in the upper left hand corner there is an option, burn files to cd, select that option download img burner and try burning with that use this to further trouble shoot issues within the device manager http://www.kellys-korner-xp.com/win_xp_dm.htm post back questions, comments and of course results happy holidays -tripplite
although it doesn't seem it you could have a code 31 error, CREATE A RESTORE POINT BEFORE GOING ANY FURTHER/ALSO UNINSTALL ANY CD RECORDING SOFTWARE, NERO, ROXIO, AND SUCH http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060 follow word for word what mic tells you best of luck -tripplite
I tried everything I even rebooted my computer back to scratch and installed my new dvd burner and still its messed up. it will burn and play cds and it will play dvds but when I burn dvds it will play for a second on my dvd player and then freeze, play and then freeze again. the dvds that i burn won't even pull up on my computer. I also took tripplites advice and tried to delete the upper and lower filters registry but my computer didn't detect either so right now I don't know what to do. if anybody can help me please let me know. thanks
I'd try different media, first. If that doesn't fix it, then I would try a different ribbon cable. If those don't work, then a format C: may be in order.
the issues you are reporting to me now is much different then when it first started, try different dvd creation software like dvdflick
