My hijack this log, please help, computer really slow

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:58 AM, on 8/2/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - ?p=ZNxmk572MSUS
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://coupons.smartsource.com/download/cscmv5X.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace.com/mypoints.main/tbar/mypointsSetup.exe
O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1197700861953
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://winkflash.com/photo/loaders/ImageUploader4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/chuzzle/popcaploader_v6.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10627 bytes

 

Hi scrapmom,

Your Log shows some Nasties. Let’s clear them and then we’ll work on your speed problem….

Please download Malwarebytes' Anti-Malware to your desktop.
• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
• Please post contents of that file in your next reply.

Download ComboFix from Here to your Desktop.
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post the Combofix log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall.

Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist.



Please post back with a fresh HJT log, combofix log and malwarebytes log and we can go from there…

2OG

 

Here's the one, I'll have to complete this after church and lunch this afternoon. : ) Thanks.



Malwarebytes' Anti-Malware 1.24
Database version: 1019
Windows 5.1.2600 Service Pack 3

9:10:29 AM 8/3/2008
mbam-log-8-3-2008 (09-10-29).txt

Scan type: Full Scan (C:\|)
Objects scanned: 95915
Time elapsed: 48 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 42

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024412.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024430.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024398.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024399.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024407.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024408.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024409.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024410.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024411.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024413.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024414.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024415.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024416.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024417.DLL (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024418.EXE (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024419.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024420.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024421.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024423.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024424.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024425.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024426.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024428.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024429.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024431.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024432.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024433.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP119\A0024434.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP122\A0024974.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP122\A0024975.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP122\A0024976.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP122\A0024977.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP122\A0024978.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP126\A0025154.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026828.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026836.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026837.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026838.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026840.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026841.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026845.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{65046CFE-BA76-4F7F-AD56-AD2EEDFA9272}\RP159\A0026847.dll (Adware.Hotbar) -> Quarantined and deleted successfully.

 

When I click on the combofix link it says it's forbidden.

 

Hey scrapmom

Forbidden??,
Just what is it telling you?
Some malware blocks the use of programs that can defeat it…. But there are ways around it..

If it has placed an entry in your Host file we may have to delete it..

First, here are 3 more links for ComboFix, see if you can get it from one of these:

HERE

HERE

HERE

Let me know…. That kind of action just tells me we need to run ComboFix. LOL

2OG

 

Ok, I clicked on the link and it is like it is downloading combofix, then a little box pops up that says "You cannot rename ComboFix as ComboFix (1). Please use another name, preferably made up of alpha numeric characters."

 

That means you already have a copy on your computer..

 

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
• When shown the disclaimer, Select "2"
Now download the latest version..

 

It still pops up the same message.

 

Use the search in windows explorer and try to find and delete all old copies.

 

I did delete them and it is still popping up the same message.

 

Check your desktop... Is there a piece of a download that didn't complete? If so, delete it..

 

I sorry scrapmom, without sitting at your keyboard, it’s difficult to see the problem… My crystal ball is a little foggy. Lol

If you can’t get ComboFix then do this:

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to the drive that contains the Windows Directory, typically C:\SDFix

Please then reboot your computer in Safe Mode by doing the following :
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.
• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
• Finally paste the contents of the Report.txt back on the forum with a new Hijack This log

 

I did a complete search and two things came up, so I deleted them and the same message is coming up

 

see my last post - SDFix

 

When I try to start in the safe mode, I choose my usual account and then a whole bunch of lines of things appear and then it won't let me do anything else.

 

Sounds like you may have some system problems..

Your HijackThis Log shows absolutely Nothing and, without another Log of some kind, I can do nothing.

Do you have a Recovery Disc that was provided with the computer when purchased?
Or, does it have a recovery partition on the HD? May be on there as D:\ Drive.

Let me know and we’ll try to repair your operating system.

 

I really don't know. I can't find a disk. So I suppose I may need to contact the company and see if I can get another one.
Thank you.

 

good luck..