kim29388 You must enter both codes. [bold]Please read ALL of the instructions below before you start.See the "Note:If nothing happens." below.[/bold] Did you check with IMEI: *#06# ,Firmware Version: *#0000# . [bold]Is this correct?[/bold] #pw+1367537332+1# #pw+5442868334+2# Make sure battery is charged. Remove sim first,power on the phone. After the phone boots up, Ignore “Insert SIM” Press the # key. then press the "star" key (*) quickly to get the P and W and + Press * 3 times quickly for (p) \ Press * 4 times quickly for (w) IMPORTANT Press * 2 times quickly for (+) / and the rest of the code--- Begin with # and end with #. [bold]IMPORTANT!![/bold] Verify code before pressing the last #. Pay attention. You only heve about two seconds. [bold]Note:If nothing happens.[/bold] Some Phones require that you to insert a non accepted sim.Insert a non accepted SIM and turn it on. You will see "phone restricted", press UNDO option and enter the code in the restriction box and press ENTER. "Phone restrictions off", it's unlocked. "Error code" wrong code.[bold]STOP[/bold] tell me. "Not allowed" or "Can Not Undo Restriction" it's hard locked. Used up all your free tries!! [bold]DO let us know if this works.[/bold] Help us provide a better service. JG