ok this is the first time ive done any thing about having viri except for formatting when my computer stops working but this time i have no video output and i cant format so if some one could kinda like run me through it that would be nice. and i cant really use a computer that much so it would be good if some one could hepl fast
also before the computer shut down it said that a device was taking to much energy and it was my mouse and i clicked ok and windows shut downi tried unplugging the mouse but it didnt work, im using windows xp pro and what is this hijack thing that i keep reading about?
Post a HJT log, i dont realy get you put i think your saying when you turn the comp on you get a dodget message and it shuts down?? http://www.download.com/HijackThis/3000-8022_4-10227353.html (usefull for finding problems) Heres how to use it, btw thanks to axxxel for posting this info. -> download -> Unzip to C:\HJT-> Press Ok and Close window Make sure that you actually extract HijackThis to its own folder: C:\HJT. DO NOT run it from within a zip manager (Winzip), or Desktop as no backups will be saved. ---------------------------------------------------------------------- Step 4: Scan your computer Now Open Hijackthis -> Click "Do a system scan and save log file" Hjt will scan your computer for about 15 sec. -> Log file will pop up. Most items are perfectly fine. You should not remove them. Never remove everything by yourself. This forum will now help you work with the Experts to clean up your system. -> Copy and paste the contents of the HijackThis log into your post. Make new thread for your own log Post full log, begins with: Logfile of HijackThis v1.99.1... etc --------------------------------------------------------------------- Step 5: Wait for help. Remember: Never remove, checkmark and fix by yourself. Use Hijackthis at your own risk. -------------------------------------------------------------------- post a HJT log if you can also try doing this, Turn on the comp but tap f8 as it boots selest safe mode from the menu choose the administrator click start>run>msconfig tell me what you have in the startup do thoose for now
no i turn on my computer and theres is no video output like nothing comes up the monitor doesnt get any signal and i've tried clearing my bios and cmos that doesnt work either. i havent booted from the hard drive yet so im guna try it