1. 

   montague Guest

   this is the message i get......
   
   Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
   
   i don't have the cd that came with the drive. the name of the drive is HL-DT-ST CD-RW GCE-8525B The brand of the drive is LG.

    

   montague, Dec 12, 2005

   #1
2. 

   ddp Moderator Staff Member

   Joined:

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   read this link. http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

    

   ddp, Dec 12, 2005

   #2

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