Need help with Virus/Antispyware programs

Hi,
Recently my computer has been acting strangely and I'm pretty sure it's infected with a virus of some sort. I've been getting a popup from a red circle icon that has a white 'x' in the middle, this is on the desktop taskbar.

The pop up says "Your computer is infected! Windows has detected spyware infection! It is recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you. Click here to protect your computer from spyware."

I'm using Comodo firewall, Trend Micro Antivirus (trial version), Spybot search & destroy. But it still doesn't seem to work. Are there other types of antivirus/spyware programs that I can use to eliminate that type of popup?

Thanks very much!

 

Hi myolie

Actually, this thread is supposed to be in the "Windows - Virus and spyware problems" section, but I can help you here as well.

First, please download Combofix.
With Combofix, at the download window, please rename it to Combo-fix(.exe) before downloading it.

Please disable all security programs, such as antiviruses, antispywares, and firewalls.
Also disable your internet connection.

• Run Combo-Fix.exe and follow the prompts.
**Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.
• Wait for the scan to be completed.
• If it requires a reboot, please do it.
• After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt)

Do not click on the Comobofix window, as it may cause it to stall.



Please download the HijackThis zip file. Save it onto a convenient place in your computer, and then unzip the file.

Rename HijackThis(.exe) to scanner(.exe).

Next, run scanner(.exe). A window will pop up.

• Click on the button which says Main Menu, then Do a system scan and save a logfile.
• Please wait for the scan to be completed.
• After the scan has completed, a text window will pop up. Please post the contents of this window here.

This will also be located at hijackthis(.txt) in the same folder that HijackThis was originally saved.

NOTE:: Do not fix anything using HijackThis, as this may also damage legitimate components of your computer.

Best Regards