ok so i kept getting these viruses and they kept getting deleted everytime theygot found but just recently if found a trojan and deleted it and it keeps on saying that i need to restart the cpu for it to be fully deleted, so i restart it and when it boots up its found again and asks to reboot again and so on, i have zone alarm and i have symantec client security heres my hijack log just in case it would help Logfile of HijackThis v1.99.1 Scan saved at 10:05:26 PM, on 11/6/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe C:\Program Files\Raxco\PerfectDisk\PDSched.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ishost.exe C:\WINDOWS\system32\issearch.exe C:\WINDOWS\system32\isnotify.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\Common Files\AOL\1144117389\ee\AOLSoftware.exe C:\WINDOWS\system32\ismini.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\RunDLL32.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\AIM\aim.exe C:\Program Files\Symantec AntiVirus\vpc32.exe C:\Documents and Settings\user\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/ R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file) O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\SafetyBar.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1144117389\ee\AOLSoftware.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157490186531 O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{24B49B76-87AD-4FB8-BAE2-84928E12304D}: NameServer = 85.255.116.67,85.255.112.90 O17 - HKLM\System\CCS\Services\Tcpip\..\{86DDCB70-EE44-47C7-8260-3C3A2A9C863F}: NameServer = 85.255.116.67,85.255.112.90 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.67 85.255.112.90 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.67 85.255.112.90 O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Download SmitfraudFix.zip to the desktop from here. Extract the files to the desktop, but do not run it yet. Download FixWareout from here. [bold]Note[/bold]: Print or copy these instruction to Notepad and save them. You will have to restart your computer during the fix. Open FixWareout.exe, click Next, then Install. Then make sure "Run fixit" is checked and click Finish. The fix will begin, follow the prompts. You will be asked to reboot your computer, please do so. Your system may take longer than usual to load, this is normal. HijackThis will launch automatically. Click Scan, and check the following items: [bold]O17 - HKLM\System\CCS\Services\Tcpip\..\{24B49B76-87AD-4FB8-BAE2-84928E12304D}: NameServer = 85.255.116.67,85.255.112.90 O17 - HKLM\System\CCS\Services\Tcpip\..\{86DDCB70-EE44-47C7-8260-3C3A2A9C863F}: NameServer = 85.255.116.67,85.255.112.90 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.67 85.255.112.90 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.67 85.255.112.90[/bold] Click Fix Checked. Close HijackThis, and click OK to proceed. The log will go to C:\fixwareout\report.txt. Open the SmitFruadFix folder. Double-click smitfraudfix.cmd Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt. Please do not run other options unless requested. Post back with the contents of C:\fixwareout\report.txt, the contents of C:\rapport.txt, and a new HijackThis log.
