need internet connection help (failed to query TCP/IP settings)

Discussion in 'Windows - General discussion' started by slw3737, Aug 15, 2007.

  1. slw3737

    slw3737 Member

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    Hi,

    Recently, my other computer's internet stopped working.
    When I open up firefox, it just says unable to connecto the server.
    If I try to repair the connection, it says failed to query TCP/IP settings. It appears that my computer is not getting a IP address.
    If I run cmd and type ipconfig /all, it just says Windows IP Configuration, nothing else. I am connected to the internet through a Linksys router but I believe it is my computer's problem because the other computers (such as the one I am typing on now), all have internet connection.

    I have tried resetting the router, rebooting the computer, and system restore to the last day that I had internet.
    How can I fix this problem?

    Thanks,

    Sam
     
  2. basquiat

    basquiat Regular member

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    are you using a wireless adapter or are you connected to the router directly with ethernet cable? what kind of wireless adapter are you using?
     
  3. slw3737

    slw3737 Member

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    i am connected directly to the router. it is not wireless
     
  4. slw3737

    slw3737 Member

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    thanx but I fixed it by resetting winsock
     
  5. CharWd

    CharWd Member

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    lools like i have the same problem, can some 1 tell me how to reset winsock ?
     
  6. slw3737

    slw3737 Member

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    this is the solution if you have windows XP sp2
    if you don't, i don't know what to do:

    go to start -> run
    type in cmd and press enter

    when the window opens, type in "netsh winsock reset" (without the quotes) press enter and restart your computer

    when it boots, open cmd again and type in "netsh int ip reset c:\resetlog.txt" (without the quotes)
    Then press ENTER and restart your computer again.
    Now it should be working
     
  7. alkmunro

    alkmunro Guest

    when you type this in..

    when it boots, open cmd again and type in "netsh int ip reset c:\resetlog.txt" (without the quotes)
    Then press ENTER and restart your computer again.

    Is it suppose to go back to a c> prompt?

    Mine didn't And I can't seem to get mine fixed.
     
  8. slw3737

    slw3737 Member

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    after you type the commands in,
    you wait for the computer to do them
    you wait until the prompt comes back up again.
    then restart your computer
     
  9. alkmunro

    alkmunro Guest

    Okay, I did wait and once it was done I restarted but that
    did not fix my problem.

    Does anyone have any other suggestions on how to fix this. I can't uninstall and reinstall the TCP/IP as I don't have the Windows XP disk.

    My computer has been down almost a week and no idea how to get this fixed.

    I've even done a system restore and that didn't fix it.
     
  10. alkmunro

    alkmunro Guest

    Well I was finally able to solve it...my tcpip.sys file was missing
     

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