NEEP help with my computer acting up

Discussion in 'Windows - Virus and spyware problems' started by epekbrick, Feb 6, 2008.

  1. epekbrick

    epekbrick Regular member

    Joined:
    May 9, 2007
    Messages:
    206
    Likes Received:
    0
    Trophy Points:
    26
    hello afterdawn i need help with my comp earlier today um my computer started running slow um i looked into it and i think the problem is something about a virus? or spyware can someone help me with this problem i tried but i need to purchase programs but dont know if that will work help me please with another solution i have an emachine T-series, model t2240 window xp professional please help
     
  2. echoreply

    echoreply Regular member

    Joined:
    Nov 9, 2007
    Messages:
    472
    Likes Received:
    0
    Trophy Points:
    26
    I assume you have updated Antivirus

    There are several excellent anti-malware apps (free):

    superantispyware
    http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

    avg antispyware:
    http://free.grisoft.com/doc/20/us/frt/0

    spybot search and destroy:
    http://www.safer-networking.org/en/download/index.html

    download, install update one or two of the above and do complete scan
    ---------------------------------------------------
    also need a reference as a starting point like a hjt log:

    HiJackThis log - Trend Micro HijackThis 2.0.2

    http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

    * Save HJTInstall.exe to your desktop.
    * Doubleclick on the HJTInstall.exe icon on your desktop.
    * By default it will install to C:\Program Files\Trend Micro\HijackThis .
    * Click on Install.
    * It will create a HijackThis icon on the desktop.
    * Once installed, it will launch Hijackthis.
    * Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    * Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log into your next reply.


    echoreply
     
  3. epekbrick

    epekbrick Regular member

    Joined:
    May 9, 2007
    Messages:
    206
    Likes Received:
    0
    Trophy Points:
    26
    this is before i used any of the free programs i will copy and paste another after i use the spybot, here it is but what is this for again?


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:14:45 AM, on 2/8/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\U1dZQw\command.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\Program Files\Network Monitor\netmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    C:\Program Files\VIA\RAID\raid_tool.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\F6F7FFFF0301FF.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\QdrModule\QdrModule12.exe
    C:\Program Files\QdrPack\QdrPack12.exe
    C:\Program Files\Intel\NCS\PROSet\PRONoMgr .exe
    C:\Program Files\Common Files\Network Associates\TalkBack\TBMon .exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT .EXE
    C:\Program Files\QdrModule\QdrModule12 .exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched .exe
    C:\Program Files\QdrPack\QdrPack12 .exe
    C:\Program Files\Dot1XCfg\Dot1XCfg .exe
    C:\Program Files\Insider\Insider .exe
    C:\Program Files\VIA\RAID\raid_tool .exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Common Files\AOL\Loader\aolload.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.freeze.com/?s=speeditup&g=1&pc=43698&bd1=51&bd2=51&bd3=180&ipc=US&sd1=60&sd2=73&sd3=207
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F3 - REG:win.ini: load=C:\WINDOWS\system32\ssttt.exe
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1339CFCF-7477-0AFF-5766-5C00CBCD8FEB} - C:\WINDOWS\system32\srmdgya.dll
    O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\hggdcca.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: (no name) - {7FD22EBC-B356-4A26-8A60-E372CE01DE3F} - C:\Program Files\Outlook Express\hokelotu455101.dll (file missing)
    O2 - BHO: BndBlock5 BHO Class - {82EA1A55-9CBC-404b-9D0C-E8BFB7EAAE9B} - C:\Program Files\QdrDrive\QdrDrive10.dll
    O2 - BHO: {4e512efe-418a-35c8-1a24-f70f37db89b8} - {8b98bd73-f07f-42a1-8c53-a814efe215e4} - C:\WINDOWS\system32\emvqxkpj.dll (file missing)
    O2 - BHO: (no name) - {A036743D-EA11-434C-B0BC-62A7D9F05C58} - C:\WINDOWS\system32\ssttt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [c09cbd84] rundll32.exe "C:\WINDOWS\system32\nmwfkgmc.dll",b
    O4 - HKLM\..\Run: [595A626265636262] F6F7FFFF0301FF.exe
    O4 - HKCU\..\Run: [SpeedItUpEX] C:\Program Files\Speeditup Free\SpeedItUp.exe -MINI
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [Fdulwlt] "C:\Documents and Settings\administrator\Application Data\s?mbols\?hkntfs.exe"
    O4 - HKCU\..\Run: [c09cbd84] rundll32.exe "C:\WINDOWS\system32\jiguiolg.dll",b
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1194414329984
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1193919521140
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1193919476218
    O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
    O20 - Winlogon Notify: hggdcca - C:\WINDOWS\SYSTEM32\hggdcca.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U1dZQw\command.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7357 bytes
     
    Last edited: Feb 8, 2008
  4. echoreply

    echoreply Regular member

    Joined:
    Nov 9, 2007
    Messages:
    472
    Likes Received:
    0
    Trophy Points:
    26
    this (hjt) is a starting point, it will help to show where malware might be running from and if any special removal tools would be helpful.
    and you have plenty of malware present.

    i would do this as soon as possible:
    Download combofix from one of these links and save it to Desktop:

    http://subs.geekstogo.com/ComboFix.exe
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    as a precaution, before using combofix:
    Close any open windows
    Close/disable anti virus and any antimalware programs that might have real time protection running.Usually this can be done by clicking on the icons by the clock and selecting exit etc. This is done to prevent any possible interference while Combofix is running. After combofix is done you can restart them.


    CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

    Double click combofix.exe & follow the prompts.
    When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window while it's running. That may cause it to stall
     
  5. epekbrick

    epekbrick Regular member

    Joined:
    May 9, 2007
    Messages:
    206
    Likes Received:
    0
    Trophy Points:
    26
    um how do close anti virus?
     
  6. echoreply

    echoreply Regular member

    Joined:
    Nov 9, 2007
    Messages:
    472
    Likes Received:
    0
    Trophy Points:
    26
    click the icon by the clock and chose exit or disable, should be a choice there somewhere for closing it down.
     

Share This Page