Hello all, I've been using Nero (6.0.0.0)& DVD decrypter for about 2 years now and never had any problems. About 3 weeks ago I got a new burner (benq 16x dual layer lightscribe) and it came with an updated version of Nero (6.6.0.14). I installed the new version and while I thought it was a little quirkier and I didn't hang off the interface changes, it still worked. Then about a week ago I went to burn a compilation and clicked an old like down in my program bar that I didn't realize was actually the old 6.0.0.0 version. (I had thought the new program updated over the new, but it actually installed a 2nd version in a different location.) and now basically it's screwed. In an attempt to fix it my self I've read through this and other forums, taking the suggested fixes. I've used all the nero clean tools and programs like reg scrub. I've completely uninstalled, clean tooled, reinstalled about 6 times. I've tried going back to my original 6.0.0.0 and I've tried your recommended 6.6.0.18 with no luck. The best I'll get is 1 burn when I first bring up the program, then as soon as I close and re-open the program and start to burn it fails. Even DVD decrypter, which was working for the first couple of days after the initial problem, is failing now. I'm sure due to something I've done in an attempt to fix nero. I'm at the piont where I feel like my only option is a reformat, but that's going to be a huge undertaking. I'm hoping someone here can help. Here is a copy of my latest fail log. When the write error came up it froze this time for about 5 minutes. I cancelled before it got to the "writing high compatibility borders" stage, where it usually fails for good. oh... I only use good media, verbatim, fuji, memorex, sony. All disks that both my old burner and new burner have burned previously with no problems. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM Nero Version: 6.6.0.18 Internal Version: 6, 6, 0, 18e (Nero Express) Recorder: <BENQ DVD LS DW1655> Version: BCAB - HA 1 TA 0 - 6.6.0.18 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <ASUS CD-S400/A >Version: 2.1N - HA 1 TA 1 - 6.6.0.18 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : SAMSUNG SV0602H atapi Port 0 ID 0 DMA: On DiskPeripheral : WDC WD800JB-00JJA0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 1 ID 0 DMA: On CdRomPeripheral : ASUS CD-S400/A atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === BENQ DVD LS DW1655 E: CDRom0 ASUS CD-S400/A F: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 759MB (777752kB) Free physical memory: 344MB (352960kB) Memory in use : 54 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 22.2.2006 UDF/ISO compilation 10:30:25 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 10:30:25 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 10:30:25 AM #3 Text 0 File Isodoc.cpp, Line 6359 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 10:30:25 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 10:30:25 AM #5 Text 0 File Reader.cpp, Line 127 Reader running 10:30:25 AM #6 Text 0 File Writer.cpp, Line 122 Writer BENQ DVD LS DW1655 running 10:30:25 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 10:30:26 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 10:30:26 AM #9 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using DVD media 10:30:26 AM #10 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2067455 (459:26.05, 4037MB) 10:30:26 AM #11 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 10:30:26 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: BENQ DVD LS DW1655, Media type: DVD+R 10:30:26 AM #13 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:30:26 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2067456 (2067456) = #2067456/459:26.6 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2067456 blocks [BENQ DVD LS DW1655] -------------------------------------------------------------- 10:30:26 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [BENQ DVD LS DW1655] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4234149888, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2067456 | lead-out | 1 | 0x41 | 0x00 10:30:26 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 10:30:26 AM #17 Text 0 File Burncd.cpp, Line 4122 Cache writing successful. 10:30:26 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 10:30:26 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 4x (5,540 KB/s) 10:30:26 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:30:26 AM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x08240600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 10:30:26 AM #22 Text 0 File DVDPlusRW.cpp, Line 659 Start write address at LBA 0 DVD high compatibility mode: Yes 10:31:10 AM #23 SCSI -1135 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x07990000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x01 0x3E 0x20 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 10:31:10 AM #24 CDR -1135 File Writer.cpp, Line 311 Write error 10:31:10 AM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:31:10 AM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:32:36 AM #27 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 10:32:36 AM #28 Phase 130 File dlgbrnst.cpp, Line 1832 Generating DVD borders aborted 10:32:36 AM #29 Phase 39 File dlgbrnst.cpp, Line 1832 Burn process aborted Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.72a, size=20368 bytes, created 4/22/2004 1:02:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
A quick look shows that it's unhappy with your media of choice: HERE: ******************************************************************** TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) ********************************************************************* I kown you state you're using good stuff, but the burner is having a problem with it. I wasn't able to locate a firmware update for your burner, the benq site doesn't even list it. Try using dvd decrypter's check for firmware update function and see if it can locate one for you. EDIT: Did alot of checking and I did find a firmware update for your burner (wasn't easy), it should be version BCDB. You can get it here.. http://www.benq.co.uk/ServiceAndSupport/downloads/downloads.cfm?product=839&type=B
Ok... I'll give it a shot. I'm at work right now so it'll have to wait until I get home. Here is a link to my actual burner if it helps http://www.futureshop.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0665000FS10068927&catid= It's a BenQ 16X LightScribe DVD+/-RW Rewriter Internal Drive (DW1655) Any idea why it would have burned the same media before, but then produce problems with the Nero update? I'll update once I try updating the burner firmware **BTW, thanks so much for the effort in tracking that down**
"Any idea why it would have burned the same media before, but then produce problems with the Nero update?" I don't believe that the nero update has anything to do with this problem, version 6.6.0.18 is very reliable. It could be just that one disk you tried or several bad ones in a row (who knows, getting multiple bad presses is not uncommon). That recorder according to the manufacturer should be able to handle any brand of media, it states: "BenQ SolidBurn -- Intelligent Self-Learning Writing Technology Tired of the frequent firmware updates required to maintain your drive's support of blank DVD media? With SolidBurn, the DW1655 is able to apply its own Self-Learning. Writing Strategy algorithm to allow unknown DVD±R media to be written with increased quality. So there is no need for users to update the media support list in their DVD drive as the drive keeps itself up-to-date and ensures best writing quality on all DVD±R media. Better yet, SolidBurn supports the Over-Speed Burning that allows you to burn a 4x or 8x DVD±R disc at 8x or higher speeds. Click here to learn more about BenQ SolidBurn Technology." I'm not totally convinced, try the update and see what happens, also try other brands of media tested to work with the recorder.
Your problem lies here, ASPI layer is corrupted, try this, version 4.71 from here - http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm
@gwendolin Here: ********************************************************************* WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM ********************************************************************* This is nero's examination of aspi layers installed (or not) in XP, Nero info tool, if run will display a problem with the aspi layers, but will show that it's own layer/driver is installed and working correctly. These layers are not reqiured for nero to do its thing since it comes with its own shown below. Here: ********************************************************************* ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created ********************************************************************* This driver is installed and working correctly, this can be verified by simply running the nero info tool. If you wish nero to report that all layers are installed and working correctly, just install the ones supplied by force aspi as indicated by gwendolin .
JimmyNice Like suggested by Gwendolin, your Windows Aspi is corrupt. But, like johnl123 mentioned, Nero has its own Aspi that allows the program to do its thing. But, for Nero to be allowed to do its thing, I would take Gwendolin's advice and install a proper Aspi, or, completely kill the corrupted Aspi and forget about it(that's what fixed my Aspi problem). You are better off without Windows Aspi, as Nero has its own, but you can not leave it corrupt. It will give Nero problems. This is what Nero reports after I killed my corrupt Aspi: Happy burning ever since!
Ok... I'm burning again. I think it was the firmware upgrade that did it though because I did that and tried kill aspi... I now have both nero & dvd decrypter burning again, but when I checked my nero log after the good burn I got __________________________________________________________ Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM ahead WinASPI: File 'G:\Downloads\software\Burn\nero\Nero\Wnaspi32.dll': Ver=2.0.1.56, size=163910 bytes, created 4/2/2003 8:13:44 AM ________________________________________________________________ So that means even though I ran kill aspi (I tried to run the aspi replacement file gwendolyn recommended, but I got a "can't run 16-bit program" error that kept saying it couldn't locate the exe file when I clicked on it) it's still partially still there... is that right? Anyhow, I'm just grateful to be burning again... you guys rock!
@JimmyNice Glad to see that the frimware update did the trick for you, I thought it might. Again, don't worry about those aspi drivers, there're not reqired and will not cause a problem for you if left as is, nero has it's own and that's really all you need. My setup is the same way and I've never had a problem with nero, just use good media and keep everything upto date and you should always be good to go. Reguarding DVDdecrypter, it's setup by default to use windows SPTI driver, so no worries there, here's some info on that setting: In the Interface section, you can select how DVD Decrypter accesses your DVD drive. The default SPTI works if you have an NT based operating system (Windows NT, Windows 2000, Windows XP and Windows Server 2003), and does not require any special drivers. All other options require special drivers that you first have to download and install (these are the drivers you were directed to try and install, but as you can see there're not needed). Take it slow, see ya.
