Nero 7 Cannot burn a data dvd: device not available

Discussion in 'Nero discussion' started by tiff1972, Sep 28, 2008.

  1. tiff1972

    tiff1972 Member

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    I am totally new to making any type of cd or dvd's. I have a external burner but I can't seem to get it to make a data dvd. Everything works out until i hit but and within 4 seconds the burner ejects and i get an error message...device not available. what does that mean and how do i fix it? I have read other solutions so I am currently performing a defrag and all the other programs are shut off. please help.

    Here is the log
    tiffani laws

    4C87-2018-1045-E10K-4087-51A0-**** (*)

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'E:\Program Files\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169528 bytes, created 12/14/2007 10:49:12 AM

    NT-SPTI used
    Nero Version: 7.5.13.1
    Internal Version: 7, 5, 13, 1
    (Nero Express)
    Recorder: <ATAPI DVD A DH20A4P> Version: 9P59 - HA 1 TA 1 - 7.5.13.1
    Adapter driver: <USB 1.0> HA 1
    Drive buffer : 2048kB
    Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
    CD-ROM: <COMPAQ CD-224E >Version: 9.8C - HA 1 TA 0 - 7.5.13.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD200EB-11CSF0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : COMPAQ CD-224E atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    COMPAQ CD-224E D: CDRom0
    ATAPI DVD A DH20A4P F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 40894464 (0) Byte
    BUFE : 0
    Physical memory : 254MB (260464kB)
    Free physical memory: 40MB (41044kB)
    Memory in use : 84 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.9.2008
    ISO compilation
    8:22:33 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    8:22:34 AM #2 Text 0 File Isodoc.cpp, Line 6517
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    8:22:34 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
    First writeable address = 0 (0x00000000)

    8:22:34 AM #4 Text 0 File Burncd.cpp, Line 3467
    Turn on Disc-At-Once, using DVD media

    8:23:29 AM #5 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2160751 (480:10.01, 4220MB)

    8:23:29 AM #6 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    8:23:29 AM #7 Text 0 File DlgWaitCD.cpp, Line 2929
    Recorder: ATAPI DVD A DH20A4P, Media type: DVD-R
    Disc Manufacturer: RITEKF - 1
    Disc Application Code: 64, Disc Physical Code: 193

    8:23:29 AM #8 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Not enough free discspace.
    (Medium in drive: DVD-R. Medium required by compilation: DVD R/RW, DVD R DL, DVD-RAM.)
    Data to be written: 4,220 MB (4,425,220,096 bytes)
    Space available on the disc: 3,601 MB (3,776,905,216 bytes)

    8:23:29 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 792
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2160752 (2160752) = #2160752/480:10.2
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2160752 blocks [F: ATAPI DVD A DH20A4P]
    --------------------------------------------------------------

    8:23:29 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [F: ATAPI DVD A DH20A4P] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4425220096, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2160752 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2160752 | 0 | 0x00
    2160752 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    8:23:29 AM #11 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    8:23:29 AM #12 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    8:23:29 AM #13 Text 0 File Burncd.cpp, Line 4351
    Cache writing successful.

    8:23:29 AM #14 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    8:23:29 AM #15 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 12x (16,620 KB/s)

    8:23:29 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2712
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:23:29 AM #17 Text 0 File DVDR.cpp, Line 3092
    Recording mode: Sequential Recording Mode

    8:23:30 AM #18 Text 0 File DVDR.cpp, Line 3248
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:23:30 AM #19 SPTI -600 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x00) WinError(121) NeroError(-600)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x04bc5740: Len x804

    8:23:30 AM #20 CDR -600 File ThreadedTransferInterface.cpp, Line 1750
    Device not available
    F: ATAPI DVD A DH20A4P

    8:23:30 AM #21 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1750
    Could not perform start of Disc-at-once

    8:23:30 AM #22 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 12x (16,620 KB/s)

    8:23:30 AM #23 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    8:23:32 AM #24 Text 0 File Cdrdrv.cpp, Line 10538
    DriveLocker: UnLockVolume completed

    8:23:32 AM #25 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 10/4/2006 7:42:42 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 1/4/2008 2:58:46 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. dialysis1

    dialysis1 Regular member

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    Physical memory : 254MB (260464kB)
    Free physical memory: 40MB (41044kB)
    Memory in use : 84 %

    You need to add more memory before you do anything else.
     

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