After using all the clean tools and installing version 7.0.5.4, I get an error message at boot up, "INcd api can not be loaded". Can anyone tell me how to fix this? Is INcd a necessary module for Nero to work properly? What is it that can not be done if you do not install INcd? I have my 4th or 5th email into nero tech support and after I follow their instructions, I end of with the same problem as above or a new one. I downloaded the newest version tonight,as well as all of the clean tools and plan on reinstalling. Does the order that you use the clean tools matter? Any advice would be greatly appreciated. Gene
@grod49 Welcome to aD!! You don't need the InCD - Nero supports Disc at Once recording so packet writing is not usually needed. It is not a necessary app for Nero to work. Uninstall your current version then run the clean tools then reinstall to the latest version.
grod49 - Nero version 7.0.5.4 has been found to have many bugs by several of the users in this forum. The latest bug free version of nero 7 is 7.0.1.4.b and can be updated here: http://httpdl6.us.nero.com/software/nero7/Nero-7.0.1.4b_eng_no_yt.exe I would stay away from 7.0.5.4, it has caused lots of headaches for people. There is a new version that came out yesterday on Nero's website - version 7.0.8.2 It sounds like it hasn't been buggy but it is a brand new release. Here is a link with more info on this version: http://forums.afterdawn.com/thread_view.cfm/313143
Hey FiremanDB, what are you doing up so late?..lol I just installed the latest version of nero7 and so far it seems to be working fine. I haven't encountered any problems with using it yet, so updating to the latest version so far seem to be the way to go (in my opinion anyway). I'm going to get some sleep Cheers.
I'm actually at work right now. I'm on the west coast, so it's not too late I've downloaded the latest Nero version to my desktop, but I'm waiting for the guinne pigs like you to let me know how it runs before I take the plunge and actually install it.
Thanks for the feedback everyone. I used windows uninstall, then the clean tools from Nero. When I run general-cleantool_7 which extracts file "General CleanTool 2000.exe", it throws an error message that indicates there is an older version still installed and consequently it aborts. So I downloaded all the clean tools and ran each of them, ver 5, and ver 6. I rebooted and still get the error message when running General CleanTool 2000.exe. I ran "registrychecker.exe" and it appeared to do nothing. There were no messages, no change in the screen. The hard drive light was flashing, but after waiting a very long time, I could not tell if anything had happened. Do I need to just use regedit and delete all "ahead" and "nero" entries it finds? And if so, do you only delete out of the window to the right?
I get the same error when I try to use the Nero clean tool. Just install it and see if it works for you. I haven't had any problems with the newest release (7.0.8.2)
@grod49 Try this: 1) Uninstall INCD from your system and make sure all traces of it are gone using it's clean tool found here (you don't need it unless you plan on formatting alot of RW disks): http://ww2.nero.com/nero7/enu/InCD_CleanTool.html 2) Write down your serial# for nero and then uninstall nero from your system using the general cleantool found here (this one will work and wipe your system clean of nero): http://ww2.nero.com/nero7/enu/General_CleanTool.html 3) Next run the registry checker and have it fix any problems found, get it here: http://ww2.nero.com/nero7/enu/Driver_CleanTool_and_RegistryChecker.html 4) Install nero7 (the latest version 7.0.8.2) found here and re-enter the serial# (uncheck the yahoo tool bar option): http://ww2.nero.com/nero7/enu/nero7-up.php#opt2
I tried the above method and then tried to install version 7.0.8.2 and I get the same error. I used the above mentioned uninstall procedure again and installed version 7.0.1.4b and I do not have any errors. I need to use the InCD app for my data backup program Acronis since it doesn't include a pack writing feature. Anyone have any other suggestions? Thanks.
Do you have any other packet writing software installed on your PC that may be conflicting with INCD? Did you have Roxio installed on your PC at one point? If so you may have remnants of it's packet writing software still on yor system and should be removed using ZAP. You can get zap.exe here: http://www.the-predator.com/dell/sec7-5.html#7-5-5 click on the "CD/RW site" selection to get it. I've got a silly question.. Was INCD chosen to be installed when you installed the nero package, I know that it's not by default and must choose a custom install to make it part of the installation of nero.
I also had a InCD issue. I could not install my nero 7 because it said I had to uninstall a previous version of InCD. When I went into my add and remove programs, in the list there was InCD, but clicking on the change/remove did nothing. So I got my Nero 6 express cd(which was installed before got hold of Nero 7 Premium) and installed InCD only. Then after that I went back in my control panel to add/remove, then clicked the remove button. BINGO, that did it. I was then able to easyly install Nero 7.
John123- Never had any other packet writing software installed previously. I do have the following DVD/CD burning programs installed on my machine and all "played nice together" up until I went past version 7.0.1.4b: Latest BlindWrite Suite Alcohol 120% (Latest version) Here are my system specs: Asus P5WD2 Premium WiFi/TV Tuner Pentium 4 840D 3.2 Extreme Edition 2GB Kingston HyperX DDR2 PC5400 BFG 7800GTX OC 2 x Plextor PX-716a DVD Burner 3 x 400GB HDDs 1 x 500GB HDD SB X-Fi XtremeMusic Onboard 10/100/1000 NIC I puposely chose to install InCD because when I want to do a system back to DVD, I use Acronis 9 and it requires packet writing software to be installed since it doesn have one built into it.
Something is conflicting with INCD, try uninstalling those applications one at a time, then run INCD and see what happens.
It worked with every version up to 7.0.1.4b. So you want me to try to uninstall Alcohol 120%, Blindwrite suite, Acronis and Nero 7 then try to reinstall everything starting with Nero 7?
Well, if your theory holds true and I can successfully get Nero 7 w/InCD installed and then have it continue to work successfully after I install the other apps, then everytime a new version of Nero 7 comes out I would have to do the same thing?
Well, not really. We're trying to determine what may be conflicting with INCD's operation. So once all apps have been removed, reinstalled nero7 and see if INCD functions correctly. If INCD is ok, reinstall the other applications (one at a time) and recheck INCD after each install to see if it's working properly. It may not be any of the apps. Depending on how this turns out, I have one more thing to try.
Although there haven't been any other posts regarding a problem with using INCD (that I have see anyway, and I can't verify that there is since I have no use for it), there may be a problem with the INCD application bundled with versions 7.0.5.4 and 7.0.8.2 ???. So there are two options...(since INCD is intergrated in nero7)... 1) Stick to version 7.0.1.4b since you say it works correctly for you; maybe a correction/fix will be made with future updates if there is an issue with it. 2) If you want to stick to version 7.0.8.2, remove INCD using the removal tool found here.. http://ww2.nero.com/nero7/enu/InCD_CleanTool.html After it's been removed, install INCD version 4.3.20.1 from nero6 found here.. http://ww2.nero.com/nero6/enu/nero-up.php I believe it should work.
