After trying all the "tricks" that I could find in this forum (uninstall, reinstall, Cleantool, removing Roxio, Nero Technical support, removing Nero registry files, trying different brands of DVDs) my computer (Dell XPS 210) running Vista cannot burn DVDs at all using a SONY DVD+-RW DW-Q58A; Nero just crashes or simply give the "Drive not ready", "Could not perform start of Disc-at-once". It burns CD's but not DVD's, though. Any other DVD burning software used (Alcohol 120%, UltraISO, Cheetah) will burn DVD's without any issues. All of those DVD burning software were also uninstalled and registry cleaned before reinstalling Nero. Latest Log included: Thanks for any assistance...
See if you can get the burner's DMA mode on. It may be on but sometimes the iastor driver misreports to Nero the true status. Also that burner is actually a laptop burner being used in the Dell desktop. Lappy burners can be a bit tempermental sometimes. Code: Disc Manufacturer ID: <MBIPG101 Not very good quality media. Best stick to Verbatim or Taiyo Yuden so you always know what you're sealing with.
Thanks... no setting in the Device Manager to change the DMA of this drive. Tried Phillips and HP with the same results...
Hello again. Go into your BIOS and see if there are any SATA mode choices. Let us know what they are. I guess you can always just use ImgBurn or one of the others for burning until this gets sorted out. Have you tried Dell support? Maybe this is an issue with this specialized system of theirs.
There are two choices, ATA and AHCI (the default setting): selecting ATA crashes my whole computer. I'm going to try an external DVD burner to see if the issue is the burner, and I've been advised that a full load of Vista (instead of an upgrade from XP courtesy of Dell) could be creating these issues. Thanks for your ideas...
Got a Sony DRU-840A USB and it works fine... so it seems that the internal DVD burner was the issue. I still cannot change the DMA settings on the internal DVD burner, though...
