I own a Hewlett-Packard HP Pavilion 6635 computer--RAM 260,592--HARD DRIVE 80GB. My DVD Burner is I/O Magic Dual Format 8x Rewritable Drive with USB 2.0 External. I use NeroVision Express 3 from Nero 6.6.0.14. At first, it was working ok. But the past few days, when I started to add any video files from my computer to burn another DVD, it gave me this error message: "The instruction at '0x00746ce4' referenced memory at '0x01931f38.' The memory could not be 'read.' Click OK to terminate the program." I uninstalled and reinstalled the program, but it's doing the same thing every time I tried to add a video file. I just upgraded to Nero 7 hopefully to make it work. But every time I tried to add a file to burn on CD or DVD, this time I get a program error: "Nerovision.exe has generated errors and will close itself. You will need to restart the program." I have plenty of disk space, and my memory is 100% good. Why is it doing that, and what should I do? Here's the INFOTOOL info: Nero InfoTool 3.00 Drive Information ------------------ Drive : SAMSUNG CD-ROM SC-140 Type : CD-ROM Drive Firmware Version : FT03 Buffer Size : 128 KB Date : ? Serial Number Vendor Specific : týK|âwÀ©[ Drive Letter : D:\ Location : 1:0 Mechanism : Tray Read Speed : 40 X Write Speed : n/a Read CD Text : No Return C2 Pointers : No Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : No Read DVD-RAM : No Read DVD-R : No Read DVD-RW : No Read DVD+R : No Read DVD+RW : No Read DVD+R DL : No Read BD-ROM : No Read BD-R : No Read BD-RE : No Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : No Write CD-RW : No Write DVD-R : No Write DVD-RW : No Write DVD-R DL : No Write DVD+R : No Write DVD+RW : No Write DVD+R DL : No Write DVD-RAM : No Write BD-R : No Write BD-RE : No Buffer Underrun Protection : No Mount Rainier : No Modes : n/a Disc Information (D:\) ------------------- Type : - no disc inserted - Drive Information ------------------ Drive : DVDRW USB1008UI Type : DVD±R/RW Recorder Firmware Version : 0056 Buffer Size : 2 MB Date : ? Serial Number : AD76FD5E Vendor Specific : Drive Letter : E:\ Location : 2:0 Mechanism : Tray Read Speed : 40 , 32 , 28 , 24 , 20 , 16 , 8 , 4 X Write Speed : 40 , 32 , 24 , 16 , 8 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : No Read DVD-R : Yes Read DVD-RW : Yes Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : No Read BD-ROM : No Read BD-R : No Read BD-RE : No Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD-R DL : No Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : No Write DVD-RAM : No Write BD-R : No Write BD-RE : No Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 1 Changes User : 4 Changes Vendor : 4 Disc Information (E:\) ------------------- Type : Blank CD-R CD-R(W) Info : Ritek, Audio CD-R, 79:59.73 Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.00.2195.6699 Description : IDE/ATAPI Port Driver Attached Devices Description : Master: Maxtor 6Y080P0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.00.2195.6699 Description : IDE/ATAPI Port Driver Attached Devices Description : Master: SAMSUNG CD-ROM SC-140 Type : CD-Rom Drive DMA : Off Autorun : On Adapter 3 --------- Description : Intel(r) 82801AA USB Universal Host Controller Driver Description : System32\DRIVERS\uhcd.sys Company : Microsoft Corporation Version : 5.00.2195.6655 Description : Universal Host Controller Driver Attached Devices Description : DVDRW USB1008UI USB Device Type : CD-Rom Drive Autorun : On Software Information -------------------- Operating System : Windows 2000 Professional (5.00.2195 Service Pack 4) DirectX : DirectX 9.0c Description : Nero Burning ROM Version : 7, 0, 1, 4 Company : Nero AG Version Check : Ok Description : NeroVision Version : 4,1,0,9 Company : Nero AG Description : Nero Recode 2 Version : 2, 2, 7, 6 Company : Nero AG Description : Cover Designer Version : 2, 4, 1, 2 Company : Nero AG Description : Nero BackItUp Application Version : 2, 0, 0, 6 Company : Nero AG Description : DirectCD Version : 6, 0, 0, 1 Company : Roxio Inc., Hardware Information -------------------- CPU : ? Bus Speed : ? Motherboard : ? System : ? BIOS : ? Memory : 254 MB Sound : AC'97 Sound Card Video : Intel Corporation 810 Graphics Controller Hub Driver Information ------------------ Driver : Abiosdsk Description : n/a Version : n/a Company : n/a Driver : abp480n5 Description : n/a Version : n/a Company : n/a Driver : ACPI Description : ACPI Driver for NT Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : ACPIEC Description : ACPI Embedded Controller Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : adpu160m Description : n/a Version : n/a Company : n/a Driver : Aha154x Description : n/a Version : n/a Company : n/a Driver : aic116x Description : n/a Version : n/a Company : n/a Driver : aic78u2 Description : n/a Version : n/a Company : n/a Driver : aic78xx Description : n/a Version : n/a Company : n/a Driver : Aldebaran Description : n/a Version : n/a Company : n/a Driver : ami0nt Description : n/a Version : n/a Company : n/a Driver : amsint Description : n/a Version : n/a Company : n/a Driver : asc Description : n/a Version : n/a Company : n/a Driver : asc3350p Description : n/a Version : n/a Company : n/a Driver : asc3550 Description : n/a Version : n/a Company : n/a Driver : AsyncMac Description : MS Remote Access serial network driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.00.2195.6699 Company : Microsoft Corporation Driver : Atdisk Description : n/a Version : n/a Company : n/a Driver : Atmarpc Description : IP/ATM Arp Client Version : 5.00.2166.1 Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.00.2134.1 Company : Microsoft Corporation Driver : BusLogic Description : n/a Version : n/a Company : n/a Driver : CCDECODE Description : WDM Closed Caption VBI Codec Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : cd20xrnt Description : n/a Version : n/a Company : n/a Driver : Cdaudio Description : CD-ROM Audio Filter Driver Version : 5.00.2135.1 Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.00.2195.7006 Company : Microsoft Corporation Driver : Cdr4_2K Description : CDR4_2k CDR Helper Version : 6.2.0.129 Company : Roxio Driver : Cdralw2k Description : CDRAL for Windows 2000 Kernel Driver Version : 6.2.0.129 Company : Roxio Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : cdudf Description : CD-UDF NT Filesystem Driver Version : 6.2.0.129 Company : Roxio Driver : Changer Description : n/a Version : n/a Company : n/a Driver : Cpqarray Description : n/a Version : n/a Company : n/a Driver : cpqarry2 Description : n/a Version : n/a Company : n/a Driver : cpqfcalm Description : n/a Version : n/a Company : n/a Driver : cpqfws2e Description : n/a Version : n/a Company : n/a Driver : dac960nt Description : n/a Version : n/a Company : n/a Driver : deckzpsx Description : n/a Version : n/a Company : n/a Driver : Disk Description : PnP Disk Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2195.6655.297.3 Company : VERITAS Software Corp. Driver : dmio Description : NT Disk Manager I/O Driver Version : 2195.6655.297.3 Company : VERITAS Software Corp. Driver : dmload Description : NT Disk Manager Startup Driver Version : 2195.6655.297.3 Company : VERITAS Software Corp. Driver : DMusic Description : Microsoft DirectMusic Software Synthesizer (WDM) Version : 5.00.2166.1 Company : Microsoft Corporation Driver : dvd_2K Description : DVD-RAM AddOn Driver Version : 6.2.0.129 Company : Roxio Driver : EFS Description : EFS File System Filter Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Fastfat Description : Fast FAT File System Driver Version : 5.00.2195.7061 Company : Microsoft Corporation Driver : Fd16_700 Description : n/a Version : n/a Company : n/a Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : fireport Description : n/a Version : n/a Company : n/a Driver : flashpnt Description : n/a Version : n/a Company : n/a Driver : Flpydisk Description : Floppy Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : FltMgr Description : Microsoft Filesystem Filter Manager Version : 5.00.2195.7039 Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.00.2195.7006 Company : Microsoft Corporation Driver : gameenum Description : Game Port Enumerator Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : GEARAspiWDM Description : CDRom Class Filter Driver Version : 2.0.4.3 Company : GEAR Software Inc. Driver : Gpc Description : n/a Version : n/a Company : n/a Driver : hidusb Description : USB Miniport Driver for Input Devices Version : 5.00.2142.1 Company : Microsoft Corporation Driver : i8042prt Description : i8042 Port Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : i81x Description : n/a Version : n/a Company : n/a Driver : ichaud Description : Integrated Controller Hub Audio Driver (WDM) Version : 5.00.2160.1 Company : Microsoft Corporation Driver : InCDFs Description : n/a Version : n/a Company : n/a Driver : InCDPass Description : n/a Version : n/a Company : n/a Driver : InCDRm Description : n/a Version : n/a Company : n/a Driver : ini910u Description : n/a Version : n/a Company : n/a Driver : IntelIde Description : Intel PCI IDE Driver Version : 5.00.2195.6666 Company : Microsoft Corporation Driver : IpFilterDriver Description : n/a Version : n/a Company : n/a Driver : IpInIp Description : IP in IP Encapsulation Driver Version : 5.00.2168.1 Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.00.2195.6968 Company : Microsoft Corporation Driver : IPSEC Description : IPSEC Driver (US/Canada Only, Not for Export) Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : ipsraidn Description : n/a Version : n/a Company : n/a Driver : IRENUM Description : Infra-Red Bus Enumerator Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : lbrtfdc Description : n/a Version : n/a Company : n/a Driver : lne100v4 Description : Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4) NDIS5 Driver Version : 2.10.02.06 built by: WinDDK Company : Linksys Group Inc. Driver : lp6nds35 Description : n/a Version : n/a Company : n/a Driver : mmc_2K Description : CD-R/RW AddOn MMC Driver (W2K) Version : 6.2.0.129 Company : Roxio Driver : Modem Description : Modem Device Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : MPE Description : Microsoft MPE to IP Filter Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : mraid35x Description : n/a Version : n/a Company : n/a Driver : MSKSSRV Description : MS KS Server Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : MSPCLOCK Description : MS Proxy Clock Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.00.2134.1 Company : Microsoft Corporation Driver : MSTEE Description : WDM Tee/Communication Transform Filter Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : ms_mpu401 Description : n/a Version : n/a Company : n/a Driver : NABTSFEC Description : WDM NABTS/FEC VBI Codec Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : Ncrc710 Description : n/a Version : n/a Company : n/a Driver : NdisIP Description : Microsoft IP Driver Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : NdisWan Description : MS WAN Wrapper Network Driver (US/Canada Only, Not for Export) Version : 5.00.2195.6699 Company : Microsoft Corporation Driver : NetDetect Description : n/a Version : n/a Company : n/a Driver : Npfs Description : NPFS Driver Version : 5.00.2147.1 Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.00.2195.7049 Company : Microsoft Corporation Driver : nv Description : n/a Version : n/a Company : n/a Driver : NwlnkFlt Description : NWLINK2 Traffic Filter Driver Version : 5.00.2134.1 Company : Microsoft Corporation Driver : NwlnkFwd Description : NWLINK2 Forwarder Driver Version : 5.00.2173.1 Company : Microsoft Corporation Driver : Parallel Description : Parallel Printer Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.00.2135.1 Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : PCIDump Description : n/a Version : n/a Company : n/a Driver : PCIIde Description : n/a Version : n/a Company : n/a Driver : Pcmcia Description : PCMCIA Bus Driver Version : 5.00.2195.6664 Company : Microsoft Corporation Driver : Pcouffin Description : n/a Version : n/a Company : n/a Driver : PptpMiniport Description : n/a Version : n/a Company : n/a Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 Company : Parallel Technologies, Inc. Driver : pwd_2k Description : Win2000 Framework for Packet Write Driver Version : 6.2.0.129 Company : Roxio Driver : PWIPENUM Description : n/a Version : n/a Company : n/a Driver : QCMerced Description : n/a Version : n/a Company : n/a Driver : ql1080 Description : n/a Version : n/a Company : n/a Driver : Ql10wnt Description : n/a Version : n/a Company : n/a Driver : ql1240 Description : n/a Version : n/a Company : n/a Driver : ql2100 Description : n/a Version : n/a Company : n/a Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.00.2146.1 Company : Microsoft Corporation Driver : RCA Description : RCA filter Version : 5.00.2164.1 Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.00.2195.7036 Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : SABProcEnum Description : n/a Version : n/a Company : n/a Driver : serenum Description : Serial Port Enumerator Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Sfloppy Description : SCSI Floppy Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : sglfb Description : n/a Version : n/a Company : n/a Driver : Simbad Description : n/a Version : n/a Company : n/a Driver : SLIP Description : Microsoft Slip Deframing Filter Minidriver Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : Sparrow Description : n/a Version : n/a Company : n/a Driver : Srv Description : Server driver Version : 5.00.2195.7044 Company : Microsoft Corporation Driver : streamip Description : Microsoft IP Driver Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : symc810 Description : n/a Version : n/a Company : n/a Driver : symc8xx Description : n/a Version : n/a Company : n/a Driver : sym_hi Description : n/a Version : n/a Company : n/a Driver : sysaudio Description : System Audio WDM Filter Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP driver Version : 5.00.2195.7049 Company : Microsoft Corporation Driver : tga Description : n/a Version : n/a Company : n/a Driver : UdfReadr Description : CD-UDF NT Filesystem Reader Driver Version : 6.2.0.129 Company : Roxio Driver : Udfs Description : UDF File System Driver Version : 5.00.2195.7006 Company : Microsoft Corporation Driver : uhcd Description : Universal Host Controller Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : ultra66 Description : n/a Version : n/a Company : n/a Driver : Update Description : Update Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : usbaudio Description : USB Audio Driver Version : 5.00.2150.1 Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.00.2195.6689 Company : Microsoft Corporation Driver : USBSTOR Description : USB Mass Storage Class Driver Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : VgaSave Description : n/a Version : n/a Company : n/a Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.00.2195.6601 Company : Microsoft Corporation Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.00.2195.6655 Company : Microsoft Corporation Driver : WSTCODEC Description : WDM WST Codec Driver Version : 5.3.0000000.900 built by: 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NMTvWizard.exe Version : 1, 0, 1, 10 Driver : NMUPnPBrowser.dll Version : 1, 0, 1, 10 Driver : NMUPnPServicesLibPS.dll Version : 1, 0, 1, 10 Driver : NMVDS.dll Version : 1, 0, 1, 10 Driver : NMVisualizerNas.dll Version : 1, 0, 1, 10 Driver : ROLLBACK.DB Version : n/a Driver : ShellManager.dll Version : 1.0.0.6 Driver : specialoffer.exe Version : 1, 0, 0, 1 Driver : fx1.nvl Version : n/a Driver : languages.nvl Version : n/a Driver : NasEditor.nvl Version : n/a Driver : Afterglow.nvp Version : n/a Driver : Alien Funk Too.nvp Version : n/a Driver : Alien Funk.nvp Version : n/a Driver : Black Hole.nvp Version : n/a Driver : Blobz.nvp Version : n/a Driver : Bouncing Betty.nvp Version : n/a Driver : Chaos.nvp Version : n/a Driver : Circumvent.nvp Version : n/a Driver : ColorSpray.nvp Version : n/a Driver : Crunch.nvp Version : n/a Driver : Dances with sprites.nvp Version : n/a Driver : Dancing Flower.nvp Version : n/a Driver : Deep Dive.nvp Version : n/a Driver : Drunk.nvp Version : n/a Driver : Evil Germz.nvp Version : n/a Driver : Explosion.nvp Version : n/a Driver : Flash.nvp Version : n/a Driver : Floor.nvp Version : n/a Driver : Fuzzy.nvp Version : n/a Driver : Groovy Plasma.nvp Version : n/a Driver : Hotlines.nvp Version : n/a Driver : Hypnotic.nvp Version : n/a Driver : Ieltjes Carnaval.nvp Version : n/a Driver : Ieltjes Thing 2.nvp Version : n/a Driver : Ieltjes Thing.nvp Version : n/a Driver : In and Out.nvp Version : n/a Driver : Inside.nvp Version : n/a Driver : Insufficient Dictionary.nvp Version : n/a Driver : Into the Deep.nvp Version : n/a Driver : Jelly Wormz.nvp Version : n/a Driver : Kaleidoscope.nvp Version : n/a Driver : Landscape.nvp Version : n/a Driver : Line Art.nvp Version : n/a Driver : Liquid.nvp Version : n/a Driver : Mars.nvp Version : n/a Driver : Microscope.nvp Version : n/a Driver : MindTwizt.nvp Version : n/a Driver : MJ Past and Present.nvp Version : n/a Driver : Need Sunglassez.nvp Version : n/a Driver : New Preset.nvp Version : n/a Driver : Nice.nvp Version : n/a Driver : Owww.nvp Version : n/a Driver : Paddo Tango.nvp Version : n/a Driver : Pentium.nvp Version : n/a Driver : Perspective Tunnel.nvp Version : n/a Driver : Planar.nvp Version : n/a Driver : Plant.nvp Version : n/a Driver : Plasma.nvp Version : n/a Driver : Plumeau.nvp Version : n/a Driver : PsychoZoom.nvp Version : n/a Driver : Quantum Tunnel.nvp Version : n/a Driver : RenderExample1.nvp Version : n/a Driver : RenderExample2.nvp Version : n/a Driver : RenderExample3.nvp Version : n/a Driver : Ring.nvp Version : n/a Driver : Shadows.nvp Version : n/a Driver : Shining Star.nvp Version : n/a Driver : Shortcut.nvp Version : n/a Driver : Slime.nvp Version : n/a Driver : Smudge.nvp Version : n/a Driver : Spacy.nvp Version : n/a Driver : SpiderRag.nvp Version : n/a Driver : Spin Art.nvp Version : n/a Driver : Spring.nvp Version : n/a Driver : SpriteScope.nvp Version : n/a Driver : Spyrodelic.nvp Version : n/a Driver : Squares.nvp Version : n/a Driver : Stairways.nvp Version : n/a Driver : Starfield.nvp Version : n/a Driver : Symmetry to the point.nvp Version : n/a Driver : The Black Lotus.nvp Version : n/a Driver : Torus.nvp Version : n/a Driver : Tri-act.nvp Version : n/a Driver : Tubes.nvp Version : n/a Driver : Tunnel.nvp Version : n/a Driver : Unlimited Objects.nvp Version : n/a Driver : Vaagheid Galore.nvp Version : n/a Driver : Waterfall.nvp Version : n/a Driver : WaterMorph.nvp Version : n/a Driver : Wormhole.nvp Version : n/a Driver : Xyber.nvp Version : n/a Driver : Zoomer.nvp Version : n/a Driver : vis_nas.dll Version : 1, 1, 1, 254 Driver : nps.dll Version : 1,0,1,3 Driver : SetupX.exe Version : 1,0,1,3 Driver : 1033.mst Version : n/a Driver : msvcp71.dll Version : 7.10.3077.0 Driver : msvcr71.dll Version : 7.10.3052.4 Driver : NeroAti.dll Version : 1, 0, 1, 10 Driver : NeroAti.dl_ Version : 1, 0, 1, 10 Driver : NeroRcPluginAti.dll Version : 1, 0, 1, 10 Driver : NeroRcPluginHauppauge.dll Version : 1, 0, 1, 10 Driver : NeroRemoteCtrlHandler.exe Version : 1, 0, 1, 10 Driver : NeroRemoteCtrlInterfaces.dll Version : 1, 0, 1, 10 Driver : Bckg.bmp Version : n/a Driver : trch._ex Version : n/a Driver : Setup.exe Version : 2, 0, 2, 24 Lower Filters ------------- Driver : Cdr4_2k Description : CDR4_2k CDR Helper Version : 6.2.0.129 Company : Roxio Upper Filters ------------- Driver : GEARAspiWDM Description : CDRom Class Filter Driver Version : 2.0.4.3 Company : GEAR Software Inc. Driver : Cdralw2k Description : CDRAL for Windows 2000 Kernel Driver Version : 6.2.0.129 Company : Roxio Driver : pwd_2k Description : Win2000 Framework for Packet Write Driver Version : 6.2.0.129 Company : Roxio Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.6 Microsoft RLE : 5.00.2195.6612 Microsoft Video 1 : 5.00.2134.1 Microsoft H.263 Video Codec : 4.4.3385 Microsoft H.261 Video Codec : 4.4.3385 Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Toshiba YUV Codec : 1.0.5 : V2.00.00.00 Microsoft Windows Media Video 9 : 9.0.1.0369 Microsoft MPEG-4 Video Codec V1 : 4.1.00.3927 Microsoft MPEG-4 Video Codec V2 : 4.1.00.3927 Microsoft MPEG-4 Video Codec V3 : 4.1.00.3927 DivX® 5.2.1 Codec : 5.2.1.1328 XviD MPEG-4 Codec : n/a DivX ;-) MPEG-4 Low-Motion : 4.divx.3927 DivX ;-) MPEG-4 Fast-Motion : 4.divx.3917 3ivx D4 4.5.1 Pro Video Codec : 4, 5, 1, 30 Huffyuv v2.1.1 - CCESP Patch v0.2.5 : 2.1.1 - CCESP Patch v0.2.5 Ligos Indeo® XP Video 5.2 : 5.2.15.58 Intel I.263 Video Driver 2.55.012 : V2.55.012 Intel 4|2|0 Video V2.50 : 4.4.3385 Intel Indeo(R) Video R3.2 Intel Indeo(R) Video R3.2 Intel Indeo® Video 4.5 : 4.51.16.03 VP60® Simple Profile : 6,0,6,4 VP61® Advanced Profile : 6,0,6,4 VP61® Advanced Profile : 6,0,6,4 VP31n Compressor : 3, 2, 6, 1 DT Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Lernout & Hauspie CODECs : 1.00.0.1 Microsoft G.723.1 CODEC : 1.02.0.1 Indeo® audio software : 2.05.0.53 Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49 Ingenient Technologies, Inc. G.726 CODEC : 4.00.0.0 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 LAME MP3 Codec v0.9.0 - 3.96 (stable) : 4.00.0.0 DivX WMA Audio Compressor : 4.02.0.0 Intel Music Coder : 1.02.0.7 AC-3 ACM Decompressor : 0.08.0.0 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI is not installed Nero ASPI : ASPI is installed and working properly wnaspi32.dll : 2.0.1.74 164112 bytes November 02, 2004 Installed OS Patches -------------------- (Q284837) 1394 Audio/Video Control Device Stops Working Unexpectedly : No (Q319973) USB 2.0 Support : Yes (Q290089) Computer hangs After you connect Multiple IEEE 1394 devices : No (Q328120) IEEE 1394 device may disappear when you add new daisy-Chain devices : No (Q813908) SCSI Pass-Through Mode Sense Command May Crash the Computer : Yes (Q322804) Cannot Use Windows Media Player to Read XA Data on 1394 CD-ROM Devices : Yes (Q322823) Windows Explorer Does Not Detect That the CD-ROM That Was Previously in the CD Drive Has Been Replaced with a Blank CD-R : Yes (Q281672) Possible Data Loss After You Enable the 'Write Cache Enabled' Feature : Yes (Q327081) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows 2000 : Yes (Q332023) Slow Disk Performance When Write Caching Is Enabled : Yes (Q818194) USB - You Receive a 'KMODE_EXCEPTION_NOT_HANDLED' Error Message : Yes (Q276409) Hotfix from Q259545 causes 'Stop 0x0000000A' Error Message in Disk.sys File : Yes (Q260055) OHCI1394 Driver May Cause a Memory Leak During Asynchronous Write Operation : No (Q262814) IEEE 1394 OHCI Driver Does Not Retry Busy Devices Properly : No (Q272155) Connectivity Problems Using VIA 1394 PCI Host Controllers : No (Q284837) 1394 Audio/Video Control Device Stops Working Unexpectedly : No (Q260233) Support for ATA 100 (Mode 5) in Windows 2000 : No (Q312190) A National Semiconductor IDE Controller May Not Function Correctly : Yes (Q310051) Windows 2000 Does Not Recognize a Digital Video Camera or Other 1394 OHCI Devices When Connected : No (Q814017) Windows Does Not Detect a SCSI Device After a Surprise Removal : Yes (Q816765) The Scsiport Driver May Not Read Registry Parameters That Are Specified for Miniport Drivers : Yes (Q290321) 'Stop 0x00000050' Error Message When You View Files on a DVD : Yes (Q313663) Udfs.sys Has a 2.2 Gigabyte Limitation with DVD-R Media : Yes (Q277877) USB Devices May Take More Than 30 Seconds to Wake Up After Hibernating : Yes (Q283787) Multifunction USB Device Cannot Transfer 4 KB or Larger Files : Yes (Q313600) An Error Occurs in Usbhub.sys if it Is Used as a Composite Driver : Yes (Q810090) USB Update : Yes (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes (Q812415) Problems with Multiple ATA devices : No (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : Yes
[bold]Description : DirectCD Version : 6, 0, 0, 1 Company : Roxio Inc., [/bold] This is asking for problems with Nero -- Roxio Software is a competitor of Nero -- in more ways then one ! You should uninstal the Roxio software with the RoxioZapper program here :- http://www.microadvantage.net/downloads/zapper60.zip Then possibly uninstal and re-install Nero ! Also Nero Aspi may not recognize your burner -- Try installing ASPI from here : - http://force_aspi_18.w.interia.pl/ Edited for typo
Well, I got your reply. I uninstalled Roxio software, and I successfully installed the new Adaptec ASPI. I uninstalled and re-installed Nero 7 plus Nerovision Express. And guess what? I'm still getting the same problem. Every time I tried to add a video file to burn on my DVD, I get kicked off again. What's wrong here? Is it Nero or is it my PC?
Have a look at my last post on this thread --:- http://forums.afterdawn.com/thread_view.cfm/276058 Am having all kinds of problems with this Nero 7 myself ! And I have given up on it -- seems some people are doing Ok.. and some are not so lucky..-- what is wrong, am not sure -- but what I can say is that when you have to update software 3 times in 35 days..{v7.0.1.2 to v7.0.1.4 to v7.0.1.4B} to correct some major faults -- surely you not doing too well designing that software -- Nero does not answer Support Emails , I have 3 emails that have yet to be answered ; it looks like they are swamped under with them. I have spent good money upgrading from Version 6 to this Version 7 ; nothing is lost cause I am certain Nero will eventually come up with ALL the cures needed to make this version fit to use ; meanwhile I am back to Version 6 and I have no problems.
Nothing seems to go right for me. I used CleanTool after uninstalling Nero 7. I re-installed Nero 7, and used NeroVision Express. It kept doing the same thing - crashing everytime I select a video file to burn on DVD. And it's no use going back to Nero 6 because it'll do the same thing. Unless there's the right answer, I'll have to find a much better DVD burning software somewhere else, like Best Buy or Office Depot.
Read somewhere in here on a thread -- that an upgrade on your BIOS may cure that ..-- am not getting the crashes you getting, and there is no upgrade for my bios ! But you could check that first maybe !
I'm currently using NVIDIA GForce Graphics Card, and not using default Intel 810. What does BIOS have to do with Nero software? What does it do?
