Hi there, I was using Nero 6.6.0.6 for quite awhile. I got a new Dell Inspiron 6000 a couple months back and it has a DVD burner in it. I started backing up some of my DVD's and it worked fine for a couple weeks. Then all of a sudden, last week it stopped working. It would no longer burn at 8x and even burning at 2.5x it would just make coasters. I upgraded to the demo copy of Nero 7 to see if it would solve the problem, but it did not. I've tried: a) Uninstalling the drive and reinstalling it (drivers) b) Uninstalling the secondary IDE controller and reinstalling it c) Physically taking the drive out and reseating it d) Reinstalling my ASPI layer e) Changed media to Verbatim f) Looked for a newer driver (couldn't find one) g) Burning at lower speeds and using advanced analysis I tried again today and here is the log of what happen. Any help or insite would be greatly appreciated. Thanks, Wes ********** Nero Recode ********** Version: 2.2.8.5 Project type: Copy entire DVD Target size: DVD5 (2282925) 15:26:07 File LangStreamPatcher.cpp, Line 56 Command table patching started... 15:26:07 File LangStreamPatcher.cpp, Line 135 All tables successfully patched! Burn settings: Target: TSSTcorp DVD+-RW TS-L532B Number of copies: 1 Write speed: 8310 KB/s Temp folder: D:\My Documents\Nero Recode (9299263488 bytes free) Direct burning: true Target media: DVD R/RW, DVD DL, DVD-RAM Shutdown when finished: false Advanced Analysis: true Compress Adaptive: true 15:26:29 File burn_dvdfiles.cpp, Line 232 Compile DVD: init VTS_01 Title Vobs [17273 vobus] 4463.82MB -> 4458.66MB [R 1.00] Video: 3923.04MB, extra: 535.62MB Audio: 1 streams 0. 0. Dolby Digital 5.1-ch English 501.89MB [enabled] Subpicture: 0 streams 15:26:29 File burn_dvdfiles.cpp, Line 1182 Compile DVD: begin copy 1 15:26:29 File NeroRecorderBase.cpp, Line 513 Writing to disc: D 15:26:29 File NeroRecorderBase.cpp, Line 527 Free capacity on disc: 2283092 sectors (2295104) 15:26:30 File burn_dvdfiles.cpp, Line 714 Compile DVD: begin deep analysis 15:33:30 File burn_dvdfiles.cpp, Line 784 Compile DVD: analysis changed size 4458.84MB -> 4458.87MB 15:33:30 File burn_dvdfiles.cpp, Line 686 Compile DVD: adjust target size to 4458.84MB (4458.84MB obtained) 15:33:30 File burn_dvdfiles.cpp, Line 496 Compile DVD: burning 2283092 sectors (2282925 required) 15:33:30 File burn_dvdfiles.cpp, Line 686 Compile DVD: adjust target size to 4459.16MB (4459.16MB obtained) 15:33:30 File burn_dvdfiles.cpp, Line 542 Compiling DVD Volume started 15:33:40 File vob_record.cpp, Line 643 DirectBurn offset: VTS_01_1.VOB 112 15:35:26 File NeroRecorder.cpp, Line 657 Burn failed (3) ----- Begin NeroAPI error log ----- Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM ahead WinASPI: File 'D:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM NT-SPTI used Nero API version: 7.0.5.4 Using interface version: 7.0.0.0 Installed in: D:\Program Files\Nero\Nero 7\Core\ Application: Ahead\Nero Recode Internal Version: 7, 0, 5, 4 Recorder: <TSSTcorp DVD+-RW TS-L532B>Version: DE03 - HA 1 TA 0 - 7.0.5.4 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : TOSHIBA MK8026GAX atapi Port 0 ID 0 DMA: On CdRomPeripheral : TSSTcorp DVD+-RW TS-L532B atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === TSSTcorp DVD+-RW TS-L532B E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1527MB (1564028kB) Free physical memory: 816MB (835648kB) Memory in use : 46 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 21.2.2006 NeroAPI 3:26:29 PM #1 Text 0 File DlgWaitCD.cpp, Line 288 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: -1 ( 0:00.-1, 0MB) 3:26:29 PM #2 Text 0 File DlgWaitCD.cpp, Line 300 Write in overburning mode: NO 3:26:29 PM #3 Text 0 File DlgWaitCD.cpp, Line 2699 Recorder: TSSTcorp DVD+-RW TS-L532B, Media type: DVD+R Disc Manufacturer ID: MCC, Media Type ID: 004, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 7 3:26:29 PM #4 Text 0 File DlgWaitCD.cpp, Line 472 >>> Protocol of DlgWaitCD activities: <<< ========================================= 3:26:29 PM #5 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 3:26:29 PM #6 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 3:26:30 PM #7 Text 0 File Cdrdrv.cpp, Line 8663 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: MCC..... Media type ID: 004 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 ...MCC.....004.8 23 54 37 12 02 54 6C 02 - 92 5F 15 15 0B 0B 08 08 #T7..Tl.._...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 3:26:30 PM #8 Text 0 File DVDPlusRW.cpp, Line 666 Start write address at LBA 0 DVD high compatibility mode: Yes 3:26:30 PM #9 Text 0 File BurnAtOnceRecorder.cpp, Line 1010 Estimated filesystem size: 544 3:26:30 PM #10 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 6x (8,310 KB/s) 3:33:39 PM #11 Text 0 File BurnAtOnceRecorder.cpp, Line 677 Reserved fragment at 0. Length: 592 3:33:39 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 1892 Reserved start fragment at 0 3:33:40 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 677 Reserved fragment at 592. Length: 64 3:33:40 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 1409 Writing VTS_01_1.VOB at sector 656 3:35:26 PM #15 SPTI -1135 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 03 9D C0 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C Buffer x08331200: Len x10000 0x00 00 01 BA 44 15 EE E3 D4 85 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 F8 23 0A F6 C2 B2 5B 0D B3 0x6C 48 B6 C9 14 72 43 87 05 B7 47 D8 5B 88 9F 57 3:35:26 PM #16 Text 0 File BurnAtOnceRecorder.cpp, Line 2199 Failed to write 144 sectors at 236960 3:35:26 PM #17 Phase 179 File APIProgress.cpp, Line 278 Writing file to disc failed 3:35:26 PM #18 SPTI -1046 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x52 01 00 00 00 FF 00 00 1C 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 Buffer x03a30800: Len x1c 3:35:26 PM #19 SPTI -1046 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x52 01 00 00 00 03 00 00 24 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 Buffer x0864ea00: Len x24 3:35:26 PM #20 SPTI -1046 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x52 01 00 00 00 03 00 00 24 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 Buffer x0864ea00: Len x24 3:35:26 PM #21 Text 0 File BurnAtOnceRecorder.cpp, Line 3668 Disc info: Partitions: 0 3:35:31 PM #22 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 6x (8,310 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 12/4/2005 10:12:26 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ----- End NeroAPI error log ----- 15:35:31 File burn_dvdfiles.cpp, Line 302 Compile DVD: exit
This particular version has been causing problems, suggest you uninstall it and install this version http://httpdl6.us.nero.com/software/nero7/Nero-7.0.1.4b_eng_no_yt.exe I would also slow burn speed to 4X
Hi there, Thanks for the quick reply and the link to an alternative version of Nero. Unfortunately the serial number for that demo version has expired so I can't use it. Wes
If you still have your serial number then try this version of Nero6, it's bug free http://httpdl2.usw.nero.com/Nero-6.6.0.18.exe http://httpdl1.usw.nero.com/Nero-6.6.0.18.exe
Well that seems to have worked. I installed the older version and burned at 4x speed and then tested the DVD and it seems to play just fine. Thanks for your help. Wes
