nero 9 problem?

Discussion in 'Nero discussion' started by rrastah1, Nov 29, 2009.

  1. rrastah1

    rrastah1 Member

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    hi i have been having a problem with trying to burn iso and avi files to dvd. I am currently running it on windows 7RC, i was wondering if anyone could help :)i have enclosed the latest error report

    cheers,

    rrastah1

    Windows Vista 6.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 9.4.26.100
    Internal Version: 9, 4, 26, 100
    (Nero Express)
    Recorder: <HL-DT-ST DVD-RAM GSA-H22N>Version: 1.02 - HA 1 TA 0 - 9.4.26.100
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: ???
    Adapter driver: ???Adapter driver:

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2046MB (2095608kB)
    Free physical memory: 1120MB (1147076kB)
    Memory in use : 45 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.11.2009
    Burn DVD Image
    9:08:24 PM #1 Text 0 File SCSIPTICommands.cpp, Line 430
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    9:08:25 PM #2 Text 0 File Burncd.cpp, Line 3572
    Turn on Disc-At-Once, using DVD media

    9:08:25 PM #3 Text 0 File DlgWaitCD.cpp, Line 313
    Last possible write address on media: 2297887
    Last address to be written: 1275487

    9:08:25 PM #4 Text 0 File DlgWaitCD.cpp, Line 325
    Write in overburning mode: NO (enabled: CD)

    9:08:25 PM #5 Text 0 File DlgWaitCD.cpp, Line 2843
    Recorder: HL-DT-ST DVD-RAM GSA-H22N, Media type: DVD-R
    Disc Manufacturer ID: <RITEKF> <1>
    Disc Application Code: 64, Disc Physical Code: 193

    9:08:25 PM #6 Text 0 File DlgWaitCD.cpp, Line 500
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:08:25 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 739
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1275488 (1275488) = #1275488/283:26.38
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1275488 blocks [D: HL-DT-ST DVD-RAM GSA-H22N]
    --------------------------------------------------------------

    9:08:25 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 941
    Prepare [D: HL-DT-ST DVD-RAM GSA-H22N] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2612199424, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 1275488 | 1275488 | 0x00
    1275488 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    9:08:25 PM #9 Text 0 File SCSIPTICommands.cpp, Line 217
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    9:08:25 PM #10 Text 0 File Burncd.cpp, Line 4279
    Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

    9:08:25 PM #11 Phase 24 File dlgbrnst.cpp, Line 1767
    Caching of files started

    9:08:25 PM #12 Text 0 File Burncd.cpp, Line 4401
    Cache writing successful.

    9:08:25 PM #13 Phase 25 File dlgbrnst.cpp, Line 1767
    Caching of files completed

    9:08:25 PM #14 Phase 36 File dlgbrnst.cpp, Line 1767
    Burn process started at 4x (5,540 KB/s)

    9:08:25 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2695
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    9:08:25 PM #16 Text 0 File DVDR.cpp, Line 3284
    Recording mode: Sequential Recording Mode

    9:08:25 PM #17 Text 0 File DVDR.cpp, Line 3438
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:08:25 PM #18 Text 0 File Cdrdrv.cpp, Line 10282
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 26127F h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 2FE10 h
    Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 0

    9:08:25 PM #19 Text 0 File DVDR.cpp, Line 3576
    Reserved Track size: 1275488 (137660h, 2491MB) -> return code 0

    9:08:25 PM #20 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    9:08:26 PM #21 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(1167) NeroError(-500)
    CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x190b0040: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:46 PM #22 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(1167) NeroError(-500)
    CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x055a8840: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:46 PM #23 Text 0 File MMC.cpp, Line 19654
    Writer-Buffer for &#14916;&#18464;&#11596;&#21572;&#21293;&#8276;&#22084;&#11588;&#16722;&#8269;&#21319;&#11585;&#12872;&#20018; reduced to 32768Bytes

    9:08:56 PM #24 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(1167) NeroError(-500)
    CDB Data: 0x2A 00 00 00 00 00 00 00 10 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x055a8840: Len x8000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:56 PM #25 CDR -500 File Writer.cpp, Line 306
    SCSI command aborted
    D: HL-DT-ST DVD-RAM GSA-H22N

    9:08:57 PM #26 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(1167) NeroError(-500)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x050d2100: Len x20

    9:08:57 PM #27 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x055b9dc0: Len x48

    9:08:57 PM #28 Text 0 File DVDR.cpp, Line 3843
    EndDAO: Last written address was -1 (FFFFFFFFh)

    9:08:57 PM #29 CDR -500 File WriterStatus.cpp, Line 292
    SCSI command aborted
    D: HL-DT-ST DVD-RAM GSA-H22N

    9:08:57 PM #30 TRANSFER -24 File WriterStatus.cpp, Line 292
    Could not perform end of Disc-at-once

    9:08:57 PM #31 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x055b9dc0: Len x48

    9:08:57 PM #32 Text 0 File DVDPlusDualLayer.cpp, Line 1452
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    9:08:57 PM #33 Phase 38 File dlgbrnst.cpp, Line 1767
    Burn process failed at 4x (5,540 KB/s)

    9:08:57 PM #34 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x1E 00 00 00 00 00 00 00 00 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:57 PM #35 Text 0 File SCSIPTICommands.cpp, Line 267
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    9:08:57 PM #36 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:57 PM #37 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x1E 00 00 00 00 00 00 00 00 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:57 PM #38 SPTI -500 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x00) WinError(5) NeroError(-500)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00

    9:08:57 PM #39 Text 0 File Cdrdrv.cpp, Line 11592
    DriveLocker: UnLockVolume completed

    9:08:57 PM #40 Text 0 File SCSIPTICommands.cpp, Line 440
    UnLockMCN - completed with error 5 for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
     
  2. johnl123

    johnl123 Regular member

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    You seem to have the latest firmware for your burner, but it doesn't recognize the media you're using. Try switching to a different brand.

    This area of the log is blank, it should display the media type which would indicate the burner has a write strategy for the media.

    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    Also make sure DMA has been enabled for all your drives.
     
    Last edited: Nov 29, 2009
  3. rrastah1

    rrastah1 Member

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    thanks alot mate, i will get some more discs today. how exactly do i make sure DMA is enabled?

    Cheers

    rrastah1
     
  4. johnl123

    johnl123 Regular member

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