I recently did a back up of my documents and music using Nero 6.6 as I was planning to format C: my computer. I completed the back up then burned them onto a disc. I erased everything off my C: drive then reinstalled Nero. But when I try to restore the files I get the message. "The file" " is not available in the backup folder. Please select the parent of your backup folder." I can see my files are in the backup, but i can't restore them. Anyone know how to solve this problem?
i cant say more without knowing more, but maybe it was a nero file or suffix it was saved as and it wont see it untill Nero is re-installed???
Nero was already re-installed and Nero recognizes the backitup file, but when I try to restore the backitup file it says "The file" " is not available in the backup folder. Please select the parent of your backup folder." I don't know what the parent of the backup folder is. It won't let me restore the files into other folders.
I really dont know what to say about that, hope the link helps if you havent seen it yet. http://ww2.nero.com/nero6/en/Nero_BackItUp_Support_prev.html
yeah i'd like to know how to fix this problem also .. i backuped my stuff up on an external hard drive and it keeps giving me the can not locate folder backitup file it says "The file" " is not available in the backup folder. Please select the parent of your backup folder." there is no help topic that covers this .. anyone have a clue? using nero 6 ...
