G'day i'm new to the forum and in serious need of help. first off I think I probably only know enough to get myself further in trouble which is why I'm yelling and screaming for help with this issue. I have been using nero to burn in conjunction with shrink. Initially I had no problems whatsoever but have, now on two occasions, had major problems with burn failure. the first time I ended up wiping the hard drive and re installing everything, not a process I wish to perform on a regular basis. I now find that after burning without issue, I have created a stack of coasters. I have tried re installing nero, which was not successful. I removed it completely including the registry and re installed, which didnt work. I have tried uninstalling and using decrypter, which worked perfectly on the first burn, then would not burn again. I have tried using clone dvd in conjunction with any dvd which will also not work (this is after removal of nero etc). I have tried updating the firmware as has been suggested in relation to the burner which is an LG, this also didnt work. I have checked the DMA files which appear to be correctly set. I have tiried 3 different media brands, all of which had previously worked which will no longer perform. It is copying files to the hard drive on all of the different programs used, but it appears only when picking the files up to burn that there is a problem. It has occurred at the immediate start, the end and any point in between of the burn process that it fails. As I said, I'm not super savvy re computers which is why help would be greatly appreciated. Attached is the last burn log which failed. any assistance would be greatly appreciated. 1A20-0218-0370-2363-8674-1140* Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=0, 2, 1, 3, size=66560 bytes, created 8/24/1999 10:55:32 PM ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 9:35:32 AM Nero API version: 6.6.0.13 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\Nero - Burning Rom Internal Version: 6, 6, 0, 13c Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 6.6.0.13 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI === Scsi-Device-Map === DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On DiskPeripheral : SAMSUNG SP2014N atapi Port 0 ID 1 DMA: On CdRomPeripheral : HL-DT-ST DVDRAM GSA-4160B atapi Port 1 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD-ROM GDR8164B atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === HL-DT-ST DVDRAM GSA-4160B J: CDRom0 HL-DT-ST DVD-ROM GDR8164B E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 193MB (198184kB) Memory in use : 62 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 19.4.2006 NeroAPI 11:10:43 PM #1 Phase 112 File APIProgress.cpp, Line 276 DVD-Video files reallocation started 11:10:44 PM #2 Phase 114 File APIProgress.cpp, Line 276 DVD-Video files reallocation completed (no file modified) 11:10:44 PM #3 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 11:10:44 PM #4 Text 0 File Reader.cpp, Line 127 Reader running 11:10:44 PM #5 Text 0 File Writer.cpp, Line 122 Writer HL-DT-ST DVDRAM GSA-4160B running 11:10:44 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 11:10:44 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:10:44 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 11:10:44 PM #9 Text 0 File Burncd.cpp, Line 3167 Turn on Disc-At-Once, using DVD media 11:10:44 PM #10 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 1999567 (444:20.67, 3905MB) 11:10:44 PM #11 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO 11:10:44 PM #12 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD-R Disc Manufacturer: PRINCO - Disc Application Code: 64, Disc Physical Code: 193 11:10:44 PM #13 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:10:44 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1999568 (1999568) = #1999568/444:20.68 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1999568 blocks [HL-DT-ST DVDRAM GSA-4160B] -------------------------------------------------------------- 11:10:44 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4095115264, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 1999568 | lead-out | 1 | 0x41 | 0x00 11:10:44 PM #16 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 11:10:44 PM #17 Text 0 File Burncd.cpp, Line 4051 Cache writing successful. 11:10:44 PM #18 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 11:10:44 PM #19 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 4x (5,540 KB/s) 11:10:44 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:10:44 PM #21 Text 0 File DVDR.cpp, Line 2267 Recording mode: Sequential Recording Mode 11:10:44 PM #22 Text 0 File Mmc.cpp, Line 21469 Set BUFE: Buffer underrun protection -> ON 11:10:44 PM #23 Text 0 File DVDR.cpp, Line 2421 Start write address at LBA 0 DVD high compatibility mode: Yes 11:10:44 PM #24 Text 0 File Cdrdrv.cpp, Line 8438 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 2FE10 h Start sector number of the next Border-In: 2FFA0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 11:10:54 PM #25 Text 0 File Cdrdrv.cpp, Line 1288 23:10:54.203 - HL-DT-ST DVDRAM GSA-4160B\H1 T0 : Queue again later 11:22:30 PM #26 SCSI -1039 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00D90000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x01 CDB Data: 0x2A 0x00 0x00 0x1B 0xDF 0x60 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10 0x32 0x34 0x00 0x0C 0x09 0x01 11:22:30 PM #27 CDR -1039 File Writer.cpp, Line 311 Focus or tracking error 11:22:30 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:22:30 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 11:22:30 PM #30 Text 0 File DVDR.cpp, Line 2658 EndDAO: Last written address was 1826655 11:22:30 PM #31 CDR -1039 File WriterStatus.cpp, Line 167 Focus or tracking error 11:22:30 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 167 Could not perform end of Disc-at-once 11:22:30 PM #33 Phase 38 File APIProgress.cpp, Line 276 Burn process failed at 4x (5,540 KB/s) 11:22:30 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 11:22:30 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
First, take out your seral#. It starts with 1A20----------- blah blah.... Reading your post and all the apps that you have tried made me think it was your burner. Not sure exactly what KEY HARDWARE ERROR means, but I am positive it is not a good thing. How old is your burner? You said you tried to update the firmware. Did you do it correctly? Did you read the readme file that came with it? If not, then you could have seared your drive to a nice golden brown...
Your Nero is a couple of versions behind, update from either of these links http://httpdl2.usw.nero.com/Nero-6.6.0.18.exe http://httpdl1.usw.nero.com/Nero-6.6.0.18.exe Your burner firmware is current so no problems there. I dont believe these are top quality discs, I would try Verbatim or Sony that are made in japan
Thanks guys. I have since loaded latest version of nero. 1st burn no problems. I am now getting focus or tracking error with a burn failure. The burner is about 3 yrs old but as you can see by the above it appears to still work. Priinco is only one of 4 different brands I have tried. all have worked in the past but nil are working now (except for the last burn mentioned above, which was actually a princo). I have the same problem with a samsung burner which is only a few months old ( It was purchased thinking the burner was the problem) so I dont think it is a hardware issue. A friend who knows more than me (not hard) seems to think it is some kind of software conflict but I dont know where to go from here.
No. I'm using nero 7 and shrink. Previously I have also had clone dvd with any dvd installed at the same time but did not have a problem, with both working well. I have since removed everything and reinstalled nero7 with shrink.This hasnt solved the issue.
Thanks. cost isnt really the issue, its annoyance factor. why does it work well on 2 different burners then all of a sudden refuse to work? there has got to be a reason and it doesnt appear to be hardware related.
To anyone that may be able to help. Attached is a log of my latest failure. It doesnt seem to matter what type of disc I use. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=0, 2, 1, 3, size=66560 bytes, created 8/24/1999 10:55:32 PM ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero API version: 7.0.0.0 Using interface version: 6.3.1.4 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: ahead\Nero - Burning Rom Recorder: <HL-DT-ST DVDRAM GSA-4160B>Version: A306 - HA 1 TA 0 - 7.0.0.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On DiskPeripheral : SAMSUNG SP2014N atapi Port 0 ID 1 DMA: On CdRomPeripheral : HL-DT-ST DVDRAM GSA-4160B atapi Port 1 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD-ROM GDR8164B atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === HL-DT-ST DVD-ROM GDR8164B E: CDRom1 HL-DT-ST DVDRAM GSA-4160B J: CDRom0 TSSTcorp CD/DVDW SH-W162C O: CDRom3 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 38MB (39380kB) Memory in use : 92 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 25.4.2006 NeroAPI 11:08:48 PM #1 Phase 112 File APIProgress.cpp, Line 278 DVD-Video files reallocation started 11:08:48 PM #2 Phase 114 File APIProgress.cpp, Line 278 DVD-Video files reallocation completed (no file modified) 11:08:48 PM #3 Phase 111 File APIProgress.cpp, Line 278 DVD-Video files sorted 11:08:48 PM #4 Text 0 File ThreadedTransfer.cpp, Line 525 ReadBuffer-Pipe got 262144KB of Memory 11:08:48 PM #5 Text 0 File Reader.cpp, Line 124 Reader running 11:08:48 PM #6 Text 0 File Writer.cpp, Line 113 Writer J: HL-DT-ST DVDRAM GSA-4160B running 11:08:48 PM #7 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 11:08:48 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 11:08:48 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3304 First writeable address = 0 (0x00000000) 11:08:48 PM #10 Text 0 File Burncd.cpp, Line 3301 Turn on Disc-At-Once, using DVD media 11:08:48 PM #11 Text 0 File DlgWaitCD.cpp, Line 277 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 1869519 (415:26.69, 3651MB) 11:08:48 PM #12 Text 0 File DlgWaitCD.cpp, Line 289 Write in overburning mode: NO 11:08:48 PM #13 Text 0 File DlgWaitCD.cpp, Line 2568 Recorder: HL-DT-ST DVDRAM GSA-4160B, Media type: DVD-R Disc Manufacturer: PRINCO - Disc Application Code: 64, Disc Physical Code: 193 11:08:48 PM #14 Text 0 File DlgWaitCD.cpp, Line 456 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:08:48 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 846 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1869520 (1869520) = #1869520/415:26.70 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1869520 blocks [J: HL-DT-ST DVDRAM GSA-4160B] -------------------------------------------------------------- 11:08:48 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058 Prepare recorder [J: HL-DT-ST DVDRAM GSA-4160B] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3828776960, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 1869520 | lead-out | 1 | 0x41 | 0x00 11:08:48 PM #17 Text 0 File SCSIPassThrough.cpp, Line 34 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 11:08:49 PM #18 Phase 24 File APIProgress.cpp, Line 278 Caching of files started 11:08:49 PM #19 Text 0 File Burncd.cpp, Line 4129 Cache writing successful. 11:08:49 PM #20 Phase 25 File APIProgress.cpp, Line 278 Caching of files completed 11:08:49 PM #21 Phase 36 File APIProgress.cpp, Line 278 Burn process started at 4x (5,540 KB/s) 11:08:49 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:08:49 PM #23 Text 0 File DVDR.cpp, Line 2469 Recording mode: Sequential Recording Mode 11:08:49 PM #24 Text 0 File MMC.cpp, Line 21541 Set BUFE: Buffer underrun protection -> ON 11:08:49 PM #25 Text 0 File DVDR.cpp, Line 2624 Start write address at LBA 0 DVD high compatibility mode: Yes 11:08:49 PM #26 Text 0 File Cdrdrv.cpp, Line 8385 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 2FE10 h Start sector number of the next Border-In: 2FFA0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 11:09:05 PM #27 Text 0 File Cdrdrv.cpp, Line 1195 23:09:05.640 - J: HL-DT-ST DVDRAM GSA-4160B : Queue again later 11:09:36 PM #28 SPTI -1039 File SCSIPassThrough.cpp, Line 306 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x01 CDB Data: 0x2A 00 00 00 18 A0 00 00 20 00 00 00 Sense Area: 0x71 00 04 00 00 00 00 10 32 34 00 0C 09 01 Buffer x00d90000: Len x10000 0x00 00 01 BA 44 01 9E C5 D4 83 01 89 C3 F8 00 00 0x01 BD 07 EC 81 80 05 21 00 67 CF E9 80 02 01 84 0xD7 06 4C 85 4D F1 35 2E FB 20 F7 2D FB C7 0F DA 11:09:36 PM #29 CDR -1039 File Writer.cpp, Line 302 Focus or tracking error J: HL-DT-ST DVDRAM GSA-4160B 11:09:36 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 11:09:36 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 11:09:36 PM #32 Text 0 File DVDR.cpp, Line 2866 EndDAO: Last written address was 6303 11:09:38 PM #33 Phase 38 File APIProgress.cpp, Line 278 Burn process failed at 4x (5,540 KB/s) 11:09:38 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 11:09:38 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
You are really LOW on available memory. Try disabling all non essential programs while burning. This is very important. There it is again... Gwendolin, what does this error mean? Try some better media... Verbatims, Sony, Taiyo Yuden, Ritek... you can't go wrong with any of these....
