Nero burning problems--out of ideas

Discussion in 'Nero discussion' started by brikelbk, Dec 22, 2005.

  1. brikelbk

    brikelbk Member

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    I have burned many movies on my lite-on. I bought my dad a Memorex double layer burner and can't get anything to burn. Tried it in Nero, Dvd-Decrypter, and ImageBurn. I get the illegal disc error message. I even tried just making a data dvd and the same thing happened. I have tried memorex +r and sony -r discs. I downloaded a firmware update(ran it but nothing happened so not sure if it worked). I have scoured the threads and see many references to my problem but have not been able to find anything that works. I am out of ideas so if anyone can help it would be much appreciated. Here is the log from one of my many failures.

    Target size: Custom (2201600)

    Burn settings:
    Target: Memorex DVD16+/-DL4RWlD2
    Number of copies: 1
    Write speed: 0 KB/s
    Temp folder: C:\Documents and Settings\General\My Documents\Nero Recode (17037901824 bytes free)
    Direct burning: true
    Target media: DVD+R/RW, DVD-R/RW, DVD-RAM, DVD+R9 Double Layer
    Shutdown when finished: false
    Advanced Analysis: false
    Compress Adaptive: true

    19:59:42 File burn_dvdfiles.cpp, Line 231
    Compile DVD: init

    VMG Menus Vobs [9 vobus] 1.36MB -> 1.36MB [R 1.00]
    Video: 1.34MB, extra: 0.02MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_01 Menus Vobs [1 vobus] 0.17MB -> 0.17MB [R 1.00]
    Video: 0.17MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_01 Title Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_02 Title Vobs [17 vobus] 3.76MB -> 3.76MB [R 1.00]
    Video: 3.73MB, extra: 0.03MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_03 Title Vobs [21 vobus] 4.43MB -> 4.43MB [R 1.00]
    Video: 4.16MB, extra: 0.27MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 0.23MB [enabled]
    Subpicture: 0 streams

    VTS_04 Title Vobs [268 vobus] 55.64MB -> 55.64MB [R 1.00]
    Video: 51.34MB, extra: 4.30MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 3.77MB [enabled]
    Subpicture: 0 streams

    VTS_05 Title Vobs [2325 vobus] 363.11MB -> 363.11MB [R 1.00]
    Video: 331.37MB, extra: 31.74MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 27.20MB [enabled]
    Subpicture: 0 streams

    VTS_06 Title Vobs [235 vobus] 65.69MB -> 65.69MB [R 1.00]
    Video: 56.04MB, extra: 9.65MB
    Audio: 2 streams
    0. 0. Dolby Digital 5-ch English 6.35MB [enabled]
    1. 1. Dolby Digital 2-ch English 2.84MB [enabled]
    Subpicture: 0 streams

    VTS_07 Title Vobs [3905 vobus] 654.81MB -> 654.81MB [R 1.00]
    Video: 601.11MB, extra: 53.70MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 46.07MB [enabled]
    Subpicture: 0 streams

    VTS_08 Menus Vobs [885 vobus] 36.48MB -> 36.48MB [R 1.00]
    Video: 24.18MB, extra: 12.29MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch Unspecified 9.73MB [enabled]
    Subpicture: 1 streams
    0. 0. Unspecified 0.83MB [enabled]

    VTS_08 Title Vobs [10233 vobus] 2625.95MB -> 2374.77MB [R 1.00]
    Video: 1816.20MB, extra: 558.56MB
    Audio: 6 streams
    0. 0. Dolby Digital 5.1-ch English 284.63MB [enabled]
    1. 1. DTS 5.1-ch English 0.00MB [disabled]
    2. 2. Dolby Digital 2-ch French 121.77MB [disabled]
    3. 3. Dolby Digital 2-ch Spanish 121.76MB [disabled]
    4. 4. Dolby Digital 2-ch English 121.62MB [enabled]
    5. 5. Dolby Digital 2-ch English 122.23MB [enabled]
    Subpicture: 4 streams
    0. 0. English - Normal Captions 10.09MB [enabled]
    1. 1. Spanish 5.01MB [disabled]
    2. 2. French 1.32MB [disabled]
    3. 3. Spanish 1.32MB [disabled]

    VTS_09 Title Vobs [540 vobus] 123.83MB -> 123.83MB [R 1.00]
    Video: 115.84MB, extra: 7.99MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 6.94MB [enabled]
    Subpicture: 0 streams

    VTS_10 Title Vobs [964 vobus] 164.50MB -> 164.50MB [R 1.00]
    Video: 140.04MB, extra: 24.46MB
    Audio: 2 streams
    0. 0. Dolby Digital 2-ch English 11.39MB [enabled]
    1. 1. Dolby Digital 2-ch English 11.19MB [enabled]
    Subpicture: 0 streams

    VTS_11 Title Vobs [593 vobus] 155.03MB -> 155.03MB [R 1.00]
    Video: 136.00MB, extra: 19.03MB
    Audio: 1 streams
    0. 0. Dolby Digital 5.1-ch English 17.87MB [enabled]
    Subpicture: 0 streams

    VTS_12 Menus Vobs [4252 vobus] 163.20MB -> 163.20MB [R 1.00]
    Video: 104.42MB, extra: 58.78MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch Unspecified 47.91MB [enabled]
    Subpicture: 1 streams
    0. 0. Unspecified 2.57MB [enabled]

    VTS_12 Title Vobs [264 vobus] 45.30MB -> 45.30MB [R 1.00]
    Video: 40.83MB, extra: 4.47MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 3.95MB [enabled]
    Subpicture: 0 streams

    19:59:42 File burn_dvdfiles.cpp, Line 1153
    Compile DVD: begin copy 1

    19:59:42 File NeroRecorderBase.cpp, Line 448
    Writing to disc: DVD-R

    19:59:42 File NeroRecorderBase.cpp, Line 462
    Free capacity on disc: 2286419 sectors (2298496)

    19:59:43 File burn_dvdfiles.cpp, Line 480
    Compile DVD: burning 2286419 sectors (2156961 required)

    19:59:43 File burn_dvdfiles.cpp, Line 657
    Compile DVD: adjust target size to 4465.66MB (4212.81MB obtained)

    19:59:43 File burn_dvdfiles.cpp, Line 525
    Compiling DVD Volume started

    19:59:43 File vob_record.cpp, Line 642
    DirectBurn offset: VIDEO_TS.VOB 16

    19:59:43 File burn_dvdfiles.cpp, Line 1059
    Compile DVD: finished VMG Menus Vobs

    VMG Menus Vobs:
    Original 1.36MB -> Expected 1.36MB -> Output 1.36MB
    Finished error 0.00MB
    Ratio encoded = 0
    Original encoded = 9
    Slide encoded = 0
    StillImage encoded = 0
    Output extra size = 0.02MB
    Source video size = 1.34MB
    Pictures Modified [I 0] [P 0] [B 0]

    19:59:43 File burn_dvdfiles.cpp, Line 1059
    Compile DVD: finished VTS_01 Menus Vobs

    VTS_01 Menus Vobs:
    Original 0.17MB -> Expected 0.17MB -> Output 0.17MB
    Finished error 0.00MB
    Ratio encoded = 0
    Original encoded = 1
    Slide encoded = 0
    StillImage encoded = 0
    Output extra size = 0.00MB
    Source video size = 0.17MB
    Pictures Modified [I 0] [P 0] [B 0]

    19:59:43 File vob_record.cpp, Line 642
    DirectBurn offset: VTS_01_0.VOB 784

    19:59:43 File NeroRecorder.cpp, Line 637
    Burn failed (3)

    ----- Begin NeroAPI error log -----


    Windows XP 5.1

    IA32

    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=46592 bytes, created 10/8/1997 8:24:00 AM

    ahead WinASPI: File 'C:\Program Files\Ahead\NeroVision\NeroFiles\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 3:33:44 PM

    Nero API version: 6.3.1.29

    Using interface version: 6.3.1.11

    Installed in: C:\Program Files\Ahead\NeroVision\NeroFiles\

    Application: Ahead\Nero Recode

    Recorder: <Memorex DVD16+/-DL4RWlD2>Version: JWS5 - HA 1 TA 0 - 6.3.1.29

    Adapter driver: <atapi> HA 1

    Drive buffer : 2048kB

    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI

    Connected to MMC as unknown drive with class-nr : 1

    Drive is autodetected - recorder class: Std. MMC recorder



    === Scsi-Device-Map ===

    DiskPeripheral : ST3120026A atapi Port 0 ID 0 DMA: On

    DiskPeripheral : ST3120023A atapi Port 0 ID 1 DMA: On

    CdRomPeripheral : Memorex DVD16+/-DL4RWlD2 atapi Port 1 ID 0 DMA: On

    CdRomPeripheral : HL-DT-ST CD-RW GCE-8481B atapi Port 1 ID 1 DMA: On



    === CDRom-Device-Map ===

    Memorex DVD16+/-DL4RWlD2 D: CDRom0

    HL-DT-ST CD-RW GCE-8481B E: CDRom1

    =======================



    AutoRun : 1

    Excluded drive IDs:

    WriteBufferSize: 74448896 (0) Byte

    ShowDrvBufStat : 0

    BUFE : 0

    Physical memory : 510MB (523244kB)

    Free physical memory: 229MB (234840kB)

    Memory in use : 55

    Uncached PFiles: 0x0

    Use Inquiry : 1

    Global Bus Type: default (0)

    Check supported media : Disabled (0)



    22.12.2005

    NeroAPI

    7:59:42 PM #1 Text 0 File DlgWaitCD.cpp, Line 247

    Last possible write address on media: 2298495 (510:46.45, 4489MB)

    Last address to be written: -1 ( 0:00.-1, 0MB)



    7:59:42 PM #2 Text 0 File DlgWaitCD.cpp, Line 259

    Write in overburning mode: NO



    7:59:42 PM #3 Text 0 File DlgWaitCD.cpp, Line 2161

    Recorder: Memorex DVD16+/-DL4RWlD2, Media type: DVD-R

    Disc Manufacturer: SONY08 - D1

    Disc Application Code: 64, Disc Physical Code: 193



    7:59:42 PM #4 Text 0 File DlgWaitCD.cpp, Line 420

    >>> Protocol of DlgWaitCD activities: <<<

    =========================================



    7:59:42 PM #5 Text 0 File DVDR.cpp, Line 2259

    Recording mode: Sequential Recording Mode for Multisession



    7:59:42 PM #6 Text 0 File Mmc.cpp, Line 20989

    Set BUFE: supported -> ON , Generic write control : ON



    7:59:42 PM #7 Text 0 File DVDR.cpp, Line 2400

    Start write address at LBA 0

    DVD high compatibility mode: No



    7:59:42 PM #8 Text 0 File Cdrdrv.cpp, Line 8219

    ---- DVD Structure: Physical Format Information (00h) ----

    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050

    Book Type: DVD-R (2), Part Version: 5

    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)

    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable

    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track

    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)

    End Physical Sector Number of Data Area: 0 h

    End Sector Number in Layer 0: 0 h

    Data in Burst Cutting Area (BCA) does not exist

    Start sector number of the current Border-Out: 0 h

    Start sector number of the next Border-In: 0 h

    Media Specific [16..63]:

    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................



    7:59:42 PM #9 Text 0 File DVDR.cpp, Line 2529

    Max track entry count exceeded (3 entries >= 4 layout size, track No 1 not found)



    7:59:42 PM #10 Text 0 File BurnAtOnceRecorder.cpp, Line 1073

    Estimated filesystem size: 576



    7:59:42 PM #11 Phase 36 File APIProgress.cpp, Line 273

    Burn process started at 4x (5,540 KB/s)



    7:59:43 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 1730

    Buffering files started



    7:59:43 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 1451

    Buffering VIDEO_TS.VOB



    7:59:43 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 2548

    Finished buffering file VIDEO_TS.VOB of size 1429504 bytes (698 sectors)



    7:59:43 PM #15 Text 0 File BurnAtOnceRecorder.cpp, Line 2607

    Finished writing file VIDEO_TS.VOB of size 1429504 bytes (698 sectors)



    7:59:43 PM #16 Text 0 File BurnAtOnceRecorder.cpp, Line 2620

    Buffering files finished successfully



    7:59:43 PM #17 Text 0 File BurnAtOnceRecorder.cpp, Line 747

    Reserved fragment at 0. Length: 1328



    7:59:43 PM #18 Text 0 File BurnAtOnceRecorder.cpp, Line 1913

    Reserved start fragment at 0



    7:59:43 PM #19 Text 0 File BurnAtOnceRecorder.cpp, Line 747

    Reserved fragment at 1328. Length: 32



    7:59:43 PM #20 Text 0 File BurnAtOnceRecorder.cpp, Line 1445

    Writing VTS_01_0.VOB at sector 1360



    7:59:43 PM #21 Text 0 File BurnAtOnceRecorder.cpp, Line 2287

    Failed to write 80 sectors at 1360



    7:59:43 PM #22 Phase 179 File APIProgress.cpp, Line 273

    Writing file to disc failed



    7:59:43 PM #23 Text 0 File BurnAtOnceRecorder.cpp, Line 3572

    Disc info:

    Partitions: 0



    7:59:45 PM #24 Phase 38 File APIProgress.cpp, Line 273

    Burn process failed at 4x (5,540 KB/s)





    Existing drivers:

    File 'WNASPINT.DLL': Ver=V1.19, size=57344 bytes, created 4/14/2004 5:50:54 PM

    File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 6/25/2005 11:43:17 AM (Prassi/Veritas driver for win 2K)

    File 'Drivers\InCDfs.SYS': Ver=4, 3, 7, 3, size=98176 bytes, created 11/26/2004 12:36:24 PM (InCD4 driver for win NT/2K/XP)

    File 'Drivers\InCDpass.SYS': Ver=4, 3, 7, 3, size=28928 bytes, created 11/26/2004 12:36:06 PM (InCD4 driver for win NT/2K/XP)

    File 'Drivers\InCDrec.SYS': Ver=4, 3, 7, 3, size=7808 bytes, created 11/26/2004 12:36:26 PM (InCD4 driver for win NT/2K/XP)



    Registry Keys:

    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)




    ----- End NeroAPI error log -----


    19:59:45 File burn_dvdfiles.cpp, Line 300
    Compile DVD: exit
     
    Last edited: Dec 22, 2005
  2. MaxBurn

    MaxBurn Regular member

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    brikelbk
    You have your serial number posted in the log. You need to edit it out as someone will steal your Nero. It is right below
    just go to the pencil symbol next to your post and put XXX over the numbers.
    Your version of Nero is behind. Nero 6x is 6.6.0.18
    update here:
    http://www.nero.com/nero6/enu/nero-up.php
    Get package 1 and 2 but [bold]not #3 as it is the stupid INCD packet writer.[/bold]
    your firmware is one version behind. JWS6 is the latest for that drive:
    http://forum.rpc1.org/dl_firmware.php?download_id=2082
    The old Nero doesn't recognize your drive. The firmware update, and nero update should fix that.
    You have Nero's own INCD4 drivers installed, and they cause conflicts with Nero big time. You need to completely remove them using Nero's own clean tool:
    http://www.nero.com/nero6/enu/InCD_CleanTool.html
    Try those fixes and see what happens. The Sony media you are using is very good media, you are buring at 4x and that is good, and your DMAs are all on. Update and give it another try.



     
    Last edited: Dec 22, 2005
  3. fasfrank

    fasfrank Active member

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    Lets take a look at your burn log first....

    First, find this line in your post and edit out your Nero serial number right below it:

    Begin NeroAPI error log
    1axx xxxx............

    You Nero is outdated:
    Nero API version: 6.3.1.29

    Go here for the current version download, 6.6.0.16:
    http://www.nero.com/nero6/enu/nero-up.php

    This is the error as near as I can tell:

    7:59:42 PM #9 Text 0 File DVDR.cpp, Line 2529

    Max track entry count exceeded (3 entries >= 4 layout size, track No 1 not found)


    I found a couple other odd things as well:

    Burn settings:
    Target: Memorex DVD16+/-DL4RWlD2
    Number of copies: 1
    Write speed: 0 KB/s

    and

    NeroAPI

    7:59:42 PM #1 Text 0 File DlgWaitCD.cpp, Line 247

    Last possible write address on media: 2298495 (510:46.45, 4489MB)

    Last address to be written: -1 ( 0:00.-1, 0MB)


    The last major thing I see is installed InCD drivers:

    Existing drivers:

    File 'WNASPINT.DLL': Ver=V1.19, size=57344 bytes, created 4/14/2004 5:50:54 PM

    File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 6/25/2005 11:43:17 AM (Prassi/Veritas driver for win 2K)

    File 'Drivers\InCDfs.SYS': Ver=4, 3, 7, 3, size=98176 bytes, created 11/26/2004 12:36:24 PM (InCD4 driver for win NT/2K/XP)

    File 'Drivers\InCDpass.SYS': Ver=4, 3, 7, 3, size=28928 bytes, created 11/26/2004 12:36:06 PM (InCD4 driver for win NT/2K/XP)

    File 'Drivers\InCDrec.SYS': Ver=4, 3, 7, 3, size=7808 bytes, created 11/26/2004 12:36:26 PM (InCD4 driver for win NT/2K/XP)




    I think the majority of these problems could be solved with installing the up to date version of Nero and getting rid of the InCD drivers. InCD can conflict with some burning programs, including Nero Burning ROM.

    It also looks like you are doing a copy on the fly process. I saw Direct burning: true in there. You should uncheck the Burn-at-Once box.

    Sony media is probably OK. Memorex has problems on occasion. It does not look like that is the problem here though.
    Use Nero's clean tools to remove the old version. Just follow the instructions.

    http://ww2.nero.com/nero6/en/Clean_Tools.html

    Frank
     
    Last edited: Dec 22, 2005
  4. fasfrank

    fasfrank Active member

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    Hi MaxBurn!
    Ya beat me!!
    Frank
     
  5. brikelbk

    brikelbk Member

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    Thanks for the help guys. I took one SN out guess I left the other. I updated Nero, used the clean tool and tried to update to firmware jws6 again. Is there a trick to that? I run it and it shows up in my task manager but nothing happens. I tried running it from safe mode but have the same result. I'm hoping the old firmware is the problem. Should I be doing something different?
    Thanks again.
     
  6. MaxBurn

    MaxBurn Regular member

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    Hi FastFrank :)
    We think alike. You saw the same things. I saw that last address to be written thing, and figured the old version of Nero was causing it. Who knows for sure??
    brikelbk
    It should be real easy to upgrade your firmware as you are only 1 version behind. It should pop up with a small program saying it is going to flash the drive, and for you to not do anything until it is finished. Should only take a few minutes to do that. I have that exact same drive in another system, and the firmware update was super easy. JWS6 is a zip file that has JWS6.exe inside. Once the file is extracted, you just execute the JWS6.exe file, and it should take off. I ran it here, and it said no matching drive detected (i am at work, with no burner in the computer, so that is what it should have said in my case).
     
    Last edited: Dec 23, 2005
  7. brikelbk

    brikelbk Member

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    Still having problems updating my firmware. I run the program and nothing happens. However, it does show up in my task manager processes and when I try to shut down the computer it says the program is still running. I feel like almost there but this one snag. Thanks.
     
  8. senateguy

    senateguy Guest

    maybe I am on the wrong forum, I am a total newbie to this site.

    I have burned many backups of my dvd collection using shrink to save them into a file and then clicking "backup" to burn them using Nero. Now, when I tried to do my usual backup/burning process using a dual layer disc (DVD+R DL) and burner to burn, say, a 5 to 6 GB movie without compressing the files as I normally would have to to fit a 4.7 GB dvd, I get the Shrink prompt "maybe too big for disc." I ignored the prompt and the burn process seemed to work but the resulting disc would not play in either my pc or new DVD player. Can anyone help? Thanks.
     
  9. attar

    attar Senior member

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    @senateguy
    If you post the Nero log which refers to that burn someone will help.
    Remove the Nero serial(s) # before posting (begins, 1A########, at the beginning of the burn log entry)
     
  10. brikelbk

    brikelbk Member

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    I have done everything else, but can't get the firmware to update. I tried calling memorex but they are closed I guess for Christmas. Thanks for all of your help and suggestions. Once I get the firmware figured out, I'll let you know what happens. Thanks again.
     

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