Nero burns CDs but not DVDs

Discussion in 'Nero discussion' started by jermc, Oct 21, 2006.

  1. jermc

    jermc Member

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    Hi, I'm able to burn data CDs fine but when I try to burn a data DVD of video files, nero goes to 1% but never actually starts to burn the disk. Here is the log:

    pio
    pia
    xxxx-xxxx-xxxx-xxxx-xxxx-xxxx

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Programmi\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17.35.34
    Nero Version: 6.6.0.8 (Nero Express)
    Recorder: <HP DVD Writer 740b> Version: HI24 - HA 0 TA 0 - 6.6.0.8
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <SAMSUNG DVD-ROM SD-616E >Version: F505 - HA 0 TA 1 - 6.6.0.8
    Adapter driver: <atapi> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : HP DVD Writer 740b atapi Port 0 ID 0 DMA: Off
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616E atapi Port 0 ID 1 DMA: On
    DiskPeripheral : Maxtor 6B200M0 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 740b E: CDRom0
    SAMSUNG DVD-ROM SD-616E F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523564kB)
    Free physical memory: 120MB (123796kB)
    Memory in use : 76 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    21.10.2006
    ISO compilation
    15.06.14 #1 Text 0 File Isodoc.cpp, Line 6172
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : TRUE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    15.06.14 #2 Text 0 File Reader.cpp, Line 127
    Reader running

    15.06.14 #3 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 740b running

    15.06.14 #4 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    15.06.14 #5 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    15.06.14 #6 Text 0 File DlgWaitCD.cpp, Line 259
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2202719 (489:29.44, 4302MB)

    15.06.14 #7 Text 0 File DlgWaitCD.cpp, Line 271
    Write in overburning mode: NO (enabled: CD)

    15.06.14 #8 Text 0 File DlgWaitCD.cpp, Line 2316
    Recorder: HP DVD Writer 740b, Media type: DVD+R
    Disc Manufacturer ID: MBIPG101, Media Type ID: R04, Product revision number: 1
    Disc Application Code: 0, Extended Information Indicators: 3

    15.06.14 #9 Text 0 File DlgWaitCD.cpp, Line 433
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    15.06.14 #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202720 (2202720) = #2202720/489:29.45
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202720 blocks [HP DVD Writer 740b]
    --------------------------------------------------------------

    15.06.16 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4511170560, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2202720 | lead-out | 1 | 0x41 | 0x00

    15.06.16 #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    15.06.16 #13 Text 0 File Burncd.cpp, Line 4040
    Cache writing successful.

    15.06.16 #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    15.06.16 #15 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5.540 KB/s)

    15.06.16 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    15.06.16 #17 Text 0 File Cdrdrv.cpp, Line 8430
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: MBIPG101
    Media type ID: R04
    Product revision number: 1
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 4D 42 49 50 47 - 31 30 31 52 30 34 01 38 ...MBIPG101R04.8
    23 54 37 12 02 42 6E 02 - A8 6B 15 15 0B 0B 08 08 #T7..Bn..k......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    15.06.16 #18 Text 0 File DVDPlusRW.cpp, Line 638
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    15.17.40 #19 SCSI -1093 File Cdrdrv.cpp, Line 1435
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x05990000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x06 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x02 0x00

    15.17.40 #20 CDR -1093 File Writer.cpp, Line 311
    No seek complete

    15.17.40 #21 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    15.17.40 #22 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    15.17.42 #23 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    15.17.52 #24 Phase 129 File dlgbrnst.cpp, Line 1832
    Generating DVD borders completed successfully

    15.17.52 #25 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5.540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 01/01/2005 20.10.01 (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 19/08/2004 14.00.00 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    Any ideas? Thanks a lot.
     
    Last edited: Oct 21, 2006
  2. Ripper

    Ripper Active member

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    Ok, let's turn DMA on for your dvd drive.
    See this...
    http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues

    Let's also use some better media such as Verbatim or Sony or Taiyo Yuden.

    Urm, you might want to tturn simulate OFF or FLASE before you burn...

    Don't do anything else (multi task) whilst you burn, OK?

    Recorder: <HP DVD Writer 740b> Version: HI24 - HA 0 TA 0 - [bold]6.6.0.8[/bold] you are quite a few updates behind...

    Save you serial number, uninstall, run this clean tool http://ww2.nero.com/nero6/en/Clean_Tools.html
    and then install this more stable version, BOTH packages
    Package 1:
    http://httpdl1.usw.nero.com/software/Ner....0.18_no_yt.exe

    Package 2:
    http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    Also,
    Edit that out please at the top of log.

    Get back to me.


     
    Last edited: Oct 21, 2006
  3. jermc

    jermc Member

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    Okay, I downloaded a new version and ran the clean program and turned off the simulate function. For the DMA, I followed the page that you gave me and all the channels were already on "DMA if available." I didn't have any other programs open while I was burning.

    Here's the log:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Programmi\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12.54.32

    NT-SPTI used
    Nero Version: 6.6.1.4
    Internal Version: 6, 6, 1, 4d
    (Nero Express)
    Recorder: <HP DVD Writer 740b> Version: HI24 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HP DVD Writer 740b >Version: HI24 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : HP DVD Writer 740b atapi Port 0 ID 0 DMA: Off
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616E atapi Port 0 ID 1 DMA: On
    DiskPeripheral : Maxtor 6B200M0 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 740b E: CDRom0
    SAMSUNG DVD-ROM SD-616E F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523564kB)
    Free physical memory: 58MB (60240kB)
    Memory in use : 88 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.10.2006
    ISO compilation
    12.42.59 #1 Text 0 File Isodoc.cpp, Line 6475
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    12.42.59 #2 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 262144KB of Memory

    12.42.59 #3 Text 0 File Reader.cpp, Line 124
    Reader running

    12.42.59 #4 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 740b running

    12.42.59 #5 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    12.42.59 #6 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    12.43.53 #7 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2232639 (496:08.39, 4360MB)

    12.43.53 #8 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    12.43.53 #9 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: HP DVD Writer 740b, Media type: DVD+R
    Disc Manufacturer ID: MBIPG101, Media Type ID: R04, Product revision number: 1
    Disc Application Code: 0, Extended Information Indicators: 3

    12.43.53 #10 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD R/RW; DVD DL.)

    12.43.53 #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2232640 (2232640) = #2232640/496:8.40
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2232640 blocks [HP DVD Writer 740b]
    --------------------------------------------------------------

    12.43.53 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4572446720, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2232640 | lead-out | 1 | 0x41 | 0x00

    12.43.53 #13 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    12.43.53 #14 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    12.43.53 #15 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    12.43.53 #16 Text 0 File Burncd.cpp, Line 4145
    Cache writing successful.

    12.43.53 #17 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    12.43.53 #18 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 8x (11.080 KB/s)

    12.43.54 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12.43.54 #20 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: MBIPG101
    Media type ID: R04
    Product revision number: 1
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 4D 42 49 50 47 - 31 30 31 52 30 34 01 38 ...MBIPG101R04.8
    23 54 37 12 02 42 6E 02 - A8 6B 15 15 0B 0B 08 08 #T7..Bn..k......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    12.43.54 #21 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: No

    12.46.21 #22 SPTI -1093 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1093)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 06 A0 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 02
    Buffer x03610000: Len x10000
    0xA7 5E 23 41 96 08 EC D3 34 F7 CD 43 E3 3C 33 F9
    0xE3 B6 9F 78 C6 EA C6 9D 48 9E 32 EA A5 D2 F8 E5
    0x77 20 E8 2E F8 F3 C3 E1 DB 7F A3 23 C9 1A 8D 5A

    12.46.21 #23 CDR -1093 File Writer.cpp, Line 311
    No seek complete
    E: HP DVD Writer 740b

    12.46.21 #24 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    12.46.22 #25 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    12.46.23 #26 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 8x (11.080 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 01/01/2005 20.10.01 (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  4. Ripper

    Ripper Active member

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    You haven't changed you media. Buy some Verbs or Sony or Taiyo Yudnen.
    Your memory usage is still too high - DO NOT multitask in burn!!!
    And your DMA is still OFF - turn it on - make sure you folow guide properly
     
    Last edited: Oct 22, 2006

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