Hello all, I've been having some trouble with nero express recently (version 6.6). It's been faithful to me for over a year now but as of a week ago will not burn dvds for me. Before the burning process even begins the program hangs up, freezes, and I have to kill it to get out of it (after which it still politely returns me to the nero smart start menu.) Now here's what I think may be going on. A week ago - in fact, the same day this problem occurred - my comp got infected by a trojan that did some nasty business, and of which it is still suffering. Since the failure of nero coincides with this infiltration, I'm wondering if perhaps a program in my System32 folder got corrupted and is causing this problem. Is this a veritable hypothesis? It's the only thing I can think of at the moment that could cause such a problem as the program has remained loyal and constant to me for quite some time and as of a week before the trojan was buring dvd data discs and movies flawlessy. This is the only significant alteration to my system I could think of that would have any impact. I would appreciate anything resembling an unceremonious stab in the dark as to helping me solve this problem, as I have been wandering the web aimlessly for the past three days trying (fruitlessly) to find solutions. Thanks to all in advance.
Have you checked to see if your history file covers attempted burns before and after the time you mention. Maybe you could pick up a difference in your setup or drivers or whatever. You could also check the Windows event viewer in case any problems are showing up there.
thanks for the reply! I checked the nero history file already, but unfortunately it hasn't recorded my attempted burns since the infection, probably because the application scarcely does anything before it freezes. So I can't weed out anything there. As for the windows event viewer, what would I be looking for, exactly?
So we can take a look at the overall picture can you post your last Nero log file, it's found here Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt
Event Viewer in WinXP. If you don't know where it is, Admin tools. Look at Application or System entries that might have a yellow or red marker. Right click and check the properties. This may give you some indication of a problem.
This is last log in the NeroHistory file. It details the last succesful burn before infection (audio CD). I haven't tested recently to see if nero will still burn CDs as the DVD burning problem is of more paramount concern to me. - And in regards to the event viewer, Saltgrass, I'll take a look and get back to you. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/19/2004 12:41:48 PM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero version: 6.6.0.3 (Nero Express) Recorder: <BENQ DVD DUAL DW1610> Version: B8M9 - HA 1 TA 1 - 6.6.0.3 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <HL-DT-ST CD-RW GCE-8160B >Version: 2.01 - HA 1 TA 0 - 6.6.0.3 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD400BB-00DEA0 atapi Port 0 ID 0 DMA: On DiskPeripheral : WDC WD2500JB-00GVC0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : HL-DT-ST CD-RW GCE-8160B atapi Port 1 ID 0 DMA: On CdRomPeripheral : BENQ DVD DUAL DW1610 atapi Port 1 ID 1 DMA: On CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off === CDRom-Device-Map === HL-DT-ST CD-RW GCE-8160B D: CDRom0 BENQ DVD DUAL DW1610 F: CDRom1 Generic DVD-ROM G: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 510MB (523056kB) Free physical memory: 149MB (153016kB) Memory in use : 70 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 22.4.2006 Audio CD 2:25:02 PM #1 CDADOC -1 File Cdadoc.cpp, Line 1465 Audio item log info: Audio document burn settings: ============================= Burn mode: DAO, CD Text: On, Cache disk or network files: No, Cache small files: No, Cache files smaller than 65536 bytes. Audio Multisession: No List of audio tracks: ===================== Track 01: Length: 01:15.66, Pause frames: 150, Filters: 0, Name: '03_gundam_deployed.mp3'. Track 02: Length: 01:20.34, Pause frames: 150, Filters: 0, Name: '05_decision.mp3'. Track 03: Length: 01:19.54, Pause frames: 150, Filters: 0, Name: '06_impatience.mp3'. Track 04: Length: 04:20.31, Pause frames: 150, Filters: 0, Name: '01_-_invoke.mp3'. Track 05: Length: 06:08.28, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 02 - ----.mp3'. Track 06: Length: 06:24.66, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 03 - know your enemy.mp3'. Track 07: Length: 04:04.73, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 12 - sacred terrorist.mp3'. Track 08: Length: 01:09.57, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 16 - flashback memory plug.mp3'. Track 09: Length: 05:49.56, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 17 - dew.mp3'. Track 10: Length: 04:16.03, Pause frames: 150, Filters: 0, Name: '02_kesenai_tsumi.mp3'. Track 11: Length: 03:19.00, Pause frames: 150, Filters: 0, Name: '01_-_ignited.mp3'. Track 12: Length: 02:03.34, Pause frames: 150, Filters: 0, Name: '01_fly!_seed!.mp3'. Track 13: Length: 04:21.54, Pause frames: 150, Filters: 0, Name: '02_-_mugen_no_kokou_(arc).mp3'. Track 14: Length: 04:06.68, Pause frames: 150, Filters: 0, Name: '----- STAND ALONE COMPLEX O.S.T.3 - ----- - 08 - ----.mp3'. Track 15: Length: 01:46.51, Pause frames: 150, Filters: 0, Name: '12_onslaught.mp3'. Track 16: Length: 01:34.69, Pause frames: 150, Filters: 0, Name: '27_moment_towards_forever.mp3'. Track 17: Length: 05:15.36, Pause frames: 150, Filters: 0, Name: 'Battlestar Galactica - Season One - Bear McCreary - 24 - Passacaglia.mp3'. Track 18: Length: 02:49.10, Pause frames: 150, Filters: 0, Name: 'Battlestar Galactica - Season One - Bear McCreary - 25 - Kobol's Last Gleaming.mp3'. Track 19: Length: 04:44.17, Pause frames: 150, Filters: 0, Name: 'Battlestar Galactica - Season One - Bear McCreary - 26 - Destiny.mp3'. Track 20: Length: 02:55.38, Pause frames: 150, Filters: 0, Name: 'Battlestar Galactica - Season One - Bear McCreary - 27 - The Shape Of Things To Come.mp3'. Track 21: Length: 01:04.72, Pause frames: 150, Filters: 0, Name: 'Battlestar Galactica - Season One - Bear McCreary - 30 - Main Title (UK Version).mp3'. Total size: 70:54.17 2:25:02 PM #2 Text 0 File Burncd.cpp, Line 2866 BENQ DVD DUAL DW1610 Seamless Link activated 2:25:02 PM #3 Text 0 File Reader.cpp, Line 127 Reader running 2:25:02 PM #4 Text 0 File Writer.cpp, Line 122 Writer BENQ DVD DUAL DW1610 running 2:25:02 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 2:25:02 PM #6 Text 0 File Burncd.cpp, Line 3151 Turn on Disc-at-once, using CD-R/RW media 2:25:02 PM #7 Text 0 File DlgWaitCD.cpp, Line 256 Last possible write address on media: 359844 ( 79:59.69) Last address to be written: 318916 ( 70:54.16) 2:25:02 PM #8 Text 0 File DlgWaitCD.cpp, Line 268 Write in overburning mode: NO (enabled: CD) 2:25:02 PM #9 Text 0 File DlgWaitCD.cpp, Line 2309 Recorder: BENQ DVD DUAL DW1610; CDR code: 00 97 15 17; OSJ entry from: Ritek Co. ATIP Data: Special Info [hex] 1: C0 00 90, 2: 61 0F 11 (LI 97:15.17), 3: 4F 3B 46 (LO 79:59.70) Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid) 2:25:02 PM #10 Text 0 File DlgWaitCD.cpp, Line 430 >>> Protocol of DlgWaitCD activities: <<< ========================================= 2:25:02 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (03_gundam_deployed.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 5691 (5691) = #5691/1:15.66 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 5691 blocks [BENQ DVD DUAL DW1610] 1: TRM_AUDIO_NOPRE (05_decision.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 6034 (6034) = #6034/1:20.34 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 6034 blocks [BENQ DVD DUAL DW1610] 2: TRM_AUDIO_NOPRE (06_impatience.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 5979 (5979) = #5979/1:19.54 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 5979 blocks [BENQ DVD DUAL DW1610] 3: TRM_AUDIO_NOPRE (01_-_invoke.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19531 (19531) = #19531/4:20.31 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19531 blocks [BENQ DVD DUAL DW1610] 4: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 02 - ----.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 27628 (27628) = #27628/6:8.28 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 27628 blocks [BENQ DVD DUAL DW1610] 5: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 03 - know your enemy.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 28866 (28866) = #28866/6:24.66 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 28866 blocks [BENQ DVD DUAL DW1610] 6: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 12 - sacred terrorist.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18373 (18373) = #18373/4:4.73 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 18373 blocks [BENQ DVD DUAL DW1610] 7: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 16 - flashback memory plug.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 5232 (5232) = #5232/1:9.57 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 5232 blocks [BENQ DVD DUAL DW1610] 8: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 17 - dew.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 26231 (26231) = #26231/5:49.56 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 26231 blocks [BENQ DVD DUAL DW1610] 9: TRM_AUDIO_NOPRE (02_kesenai_tsumi.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19203 (19203) = #19203/4:16.3 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19203 blocks [BENQ DVD DUAL DW1610] 10: TRM_AUDIO_NOPRE (01_-_ignited.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 14925 (14925) = #14925/3:19.0 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 14925 blocks [BENQ DVD DUAL DW1610] 11: TRM_AUDIO_NOPRE (01_fly!_seed!.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 9259 (9259) = #9259/2:3.34 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 9259 blocks [BENQ DVD DUAL DW1610] 12: TRM_AUDIO_NOPRE (02_-_mugen_no_kokou_(arc).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19629 (19629) = #19629/4:21.54 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 19629 blocks [BENQ DVD DUAL DW1610] 13: TRM_AUDIO_NOPRE (----- STAND ALONE COMPLEX O.S.T.3 - ----- - 08 - ----.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18518 (18518) = #18518/4:6.68 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 18518 blocks [BENQ DVD DUAL DW1610] 14: TRM_AUDIO_NOPRE (12_onslaught.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 8001 (8001) = #8001/1:46.51 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 8001 blocks [BENQ DVD DUAL DW1610] 15: TRM_AUDIO_NOPRE (27_moment_towards_forever.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 7119 (7119) = #7119/1:34.69 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 7119 blocks [BENQ DVD DUAL DW1610] 16: TRM_AUDIO_NOPRE (Battlestar Galactica - Season One - Bear McCreary - 24 - Passacaglia.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 23661 (23661) = #23661/5:15.36 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 23661 blocks [BENQ DVD DUAL DW1610] 17: TRM_AUDIO_NOPRE (Battlestar Galactica - Season One - Bear McCreary - 25 - Kobol's Last Gleaming.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 12685 (12685) = #12685/2:49.10 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 12685 blocks [BENQ DVD DUAL DW1610] 18: TRM_AUDIO_NOPRE (Battlestar Galactica - Season One - Bear McCreary - 26 - Destiny.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21317 (21317) = #21317/4:44.17 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 21317 blocks [BENQ DVD DUAL DW1610] 19: TRM_AUDIO_NOPRE (Battlestar Galactica - Season One - Bear McCreary - 27 - The Shape Of Things To Come.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 13163 (13163) = #13163/2:55.38 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 13163 blocks [BENQ DVD DUAL DW1610] 20: TRM_AUDIO_NOPRE (Battlestar Galactica - Season One - Bear McCreary - 30 - Main Title (UK Version).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 4872 (4872) = #4872/1:4.72 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 4872 blocks [BENQ DVD DUAL DW1610] -------------------------------------------------------------- 2:25:02 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1040 Prepare recorder [BENQ DVD DUAL DW1610] for write in raw writing DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 21: 1: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 0 367200 14298768, ISRC "" 2: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 14298768 14665968 29437200, ISRC "" 3: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 29437200 29804400 44440992, ISRC "" 4: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 44440992 44808192 92620080, ISRC "" 5: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 92620080 92987280 160620624, ISRC "" 6: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 160620624 160987824 231651792, ISRC "" 7: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 231651792 232018992 276996096, ISRC "" 8: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 276996096 277363296 290171232, ISRC "" 9: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 290171232 290538432 354751920, ISRC "" 10: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 354751920 355119120 402128064, ISRC "" 11: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 402128064 402495264 439031664, ISRC "" 12: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 439031664 439398864 462064896, ISRC "" 13: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 462064896 462432096 510483888, ISRC "" 14: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 510483888 510851088 556183152, ISRC "" 15: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 556183152 556550352 576136800, ISRC "" 16: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 576136800 576504000 593931312, ISRC "" 17: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 593931312 594298512 652220640, ISRC "" 18: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 652220640 652587840 683640720, ISRC "" 19: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 683640720 684007920 736191936, ISRC "" 20: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 736191936 736559136 768782160, ISRC "" 21: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 768782160 769149360 781076016, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x01 | 0x00 -150 | 1 | 0 | 0x21 | 0x00 0 | 1 | 1 | 0x21 | 0x00 5691 | 2 | 0 | 0x21 | 0x00 5841 | 2 | 1 | 0x21 | 0x00 11875 | 3 | 0 | 0x21 | 0x00 12025 | 3 | 1 | 0x21 | 0x00 18004 | 4 | 0 | 0x21 | 0x00 18154 | 4 | 1 | 0x21 | 0x00 37685 | 5 | 0 | 0x21 | 0x00 37835 | 5 | 1 | 0x21 | 0x00 65463 | 6 | 0 | 0x21 | 0x00 65613 | 6 | 1 | 0x21 | 0x00 94479 | 7 | 0 | 0x21 | 0x00 94629 | 7 | 1 | 0x21 | 0x00 113002 | 8 | 0 | 0x21 | 0x00 113152 | 8 | 1 | 0x21 | 0x00 118384 | 9 | 0 | 0x21 | 0x00 118534 | 9 | 1 | 0x21 | 0x00 144765 | 10 | 0 | 0x21 | 0x00 144915 | 10 | 1 | 0x21 | 0x00 164118 | 11 | 0 | 0x21 | 0x00 164268 | 11 | 1 | 0x21 | 0x00 179193 | 12 | 0 | 0x21 | 0x00 179343 | 12 | 1 | 0x21 | 0x00 188602 | 13 | 0 | 0x21 | 0x00 188752 | 13 | 1 | 0x21 | 0x00 208381 | 14 | 0 | 0x21 | 0x00 208531 | 14 | 1 | 0x21 | 0x00 227049 | 15 | 0 | 0x21 | 0x00 227199 | 15 | 1 | 0x21 | 0x00 235200 | 16 | 0 | 0x21 | 0x00 235350 | 16 | 1 | 0x21 | 0x00 242469 | 17 | 0 | 0x21 | 0x00 242619 | 17 | 1 | 0x21 | 0x00 266280 | 18 | 0 | 0x21 | 0x00 266430 | 18 | 1 | 0x21 | 0x00 279115 | 19 | 0 | 0x21 | 0x00 279265 | 19 | 1 | 0x21 | 0x00 300582 | 20 | 0 | 0x21 | 0x00 300732 | 20 | 1 | 0x21 | 0x00 313895 | 21 | 0 | 0x21 | 0x00 314045 | 21 | 1 | 0x21 | 0x00 318917 | lead-out | 1 | 0x01 | 0x00 2:25:02 PM #13 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 40x (6,000 KB/s) 2:25:03 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0 2:25:03 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #5841 2:25:03 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #12025 2:25:03 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #18154 2:25:03 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #37835 2:25:03 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #65613 2:25:03 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #94629 2:25:03 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #113152 2:25:03 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #118534 2:25:03 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #144915 2:25:03 PM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #164268 2:25:03 PM #25 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #0): write at #179343 2:25:03 PM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #0): write at #188752 2:25:03 PM #27 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #0): write at #208531 2:25:03 PM #28 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 14 (relocatable, no disc pos, no patch infos, orig at #0): write at #227199 2:25:03 PM #29 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 15 (relocatable, no disc pos, no patch infos, orig at #0): write at #235350 2:25:03 PM #30 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 16 (relocatable, no disc pos, no patch infos, orig at #0): write at #242619 2:25:03 PM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 17 (relocatable, no disc pos, no patch infos, orig at #0): write at #266430 2:25:03 PM #32 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 18 (relocatable, no disc pos, no patch infos, orig at #0): write at #279265 2:25:03 PM #33 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 19 (relocatable, no disc pos, no patch infos, orig at #0): write at #300732 2:25:03 PM #34 Text 0 File ThreadedTransferInterface.cpp, Line 2596 Verifying disc position of item 20 (relocatable, no disc pos, no patch infos, orig at #0): write at #314045 2:25:03 PM #35 Text 0 File Mmc.cpp, Line 16283 StartDAO : CD-Text - On 2:25:03 PM #36 Text 0 File Mmc.cpp, Line 21025 Set BUFE: Seamless Link -> ON 2:28:06 PM #37 Text 0 File WriterStatus.cpp, Line 116 <BENQ DVD DUAL DW1610 > start writing Lead-Out at LBA 318917 (4DDC5h), lenght 6750 blocks 2:28:09 PM #38 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:28:13 PM #39 Phase 37 File dlgbrnst.cpp, Line 1832 Burn process completed successfully at 40x (6,000 KB/s) 2:28:13 PM #40 Phase 78 File dlgbrnst.cpp, Line 1832 Data verification started 2:28:27 PM #41 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 1. Length: 5691 -> 5684. 2:28:27 PM #42 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 2. Length: 6034 -> 6027. 2:28:27 PM #43 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 3. Length: 5979 -> 5972. 2:28:27 PM #44 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 4. Length: 19531 -> 19524. 2:28:27 PM #45 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 5. Length: 27628 -> 27621. 2:28:27 PM #46 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 6. Length: 28866 -> 28859. 2:28:27 PM #47 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 7. Length: 18373 -> 18366. 2:28:27 PM #48 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 8. Length: 5232 -> 5225. 2:28:27 PM #49 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 9. Length: 26231 -> 26224. 2:28:27 PM #50 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 10. Length: 19203 -> 19196. 2:28:27 PM #51 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 11. Length: 14925 -> 14918. 2:28:27 PM #52 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 12. Length: 9259 -> 9252. 2:28:27 PM #53 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 13. Length: 19629 -> 19622. 2:28:27 PM #54 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 14. Length: 18518 -> 18511. 2:28:27 PM #55 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 15. Length: 8001 -> 7994. 2:28:27 PM #56 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 16. Length: 7119 -> 7112. 2:28:27 PM #57 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 17. Length: 23661 -> 23654. 2:28:27 PM #58 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 18. Length: 12685 -> 12678. 2:28:27 PM #59 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 19. Length: 21317 -> 21310. 2:28:27 PM #60 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 7 run-out blocks from end of track 20. Length: 13163 -> 13156. 2:28:27 PM #61 Text 0 File ThreadedTransferInterface.cpp, Line 1105 Removed 2 run-out blocks from end of track 21. Length: 4872 -> 4870. 2:28:36 PM #62 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:28:42 PM #63 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:28:47 PM #64 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:29:04 PM #65 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:29:24 PM #66 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:29:44 PM #67 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:29:56 PM #68 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:29:59 PM #69 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:30:16 PM #70 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:30:27 PM #71 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:30:36 PM #72 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:30:42 PM #73 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:30:53 PM #74 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:03 PM #75 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:07 PM #76 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:12 PM #77 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:24 PM #78 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:31 PM #79 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:42 PM #80 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:48 PM #81 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:51 PM #82 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:31:51 PM #83 Phase 80 File dlgbrnst.cpp, Line 1832 Data verification completed successfully 2:31:52 PM #84 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 2:31:52 PM #85 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/19/2004 12:41:48 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/23/2005 6:15:58 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======
Your firmware is a little behind, update from here http://support.benq.com/files/storage/Firmware/DVDRW/DW1610/B8V9.zip
Gwendolin, the updates, unfortunately, didn't do anything. However, it never hurts to be up to date and I thank you providing the links. Much appreciated. Saltgrass, I'm looking at my event viewer now (sorry it took so long), under my applications something called "MsiInstaller" periodically shows up under a yellow flag at about the time I was hit. I've checked it's properties but I don't know what to make of it. Under System it seems my system restore has been running into problems backing up (under each occasion a different .dll has caused the problem - not sure if this is relevant). Other than that, nothing under System shows up around the time I was hit. I don't know if that is helpful information or not, but I am seriously befuddled as to what may be causing this malfunction.
I forgot to ask, how did you clean your system? Sometimes more files are removed than should be leaving you with problems. If you look at the problem entries and properties, you are given a chance to go to the Microsoft site and see if they have any information. If it says it has nothing else, let us know what it is saying about the problem. The MSIInstaller thing might mean something is or was trying to install something-good or bad, who knows. Which .dlls are you having problems with? If you do web searches for them sometimes you can find out if they are causing problems. If you know which ones they are, you can replace them. One might be part of the virus, some of them tend to change names so they aren't caught. Please post those also. I would first make sure the trojan is gone (what is it's name) and then reinstall Nero. You may want to go to another type forum to get rid of the trojan.
The removal of the trojan was a bit of a convoluted process. I had to install prevx1 just to get my system to recognize the malware infiltration, then use a combination of norton anti-virus, ad-aware + spybot to eliminate any possible remants (until I had installed prevx, these programs would not be able to scan). I'm pretty sure the trojan itself is gone (it was called taskdir.dll, btw) but I know the damage is lingering. One such error I frequently get says something about E6F1873B.dll, which, on preliminary internet queries, has indicated may also be a remnant trojan as well. However, before I go to mess with my system I decided it would be best to back up some vital files, hence why I came here. I figured if I could isolate what may interfering with nero (if it was indeed compromised by the trojan) I could backup my data before I attempted any risky repairs. Unfortunately, aside from that I don't know exactly where to begin with the repair process as I have no way of determining exactly what files may have been corrupted. I figured as far as nero was concerned, someone around here may know something. Anyways, the dlls listed in the event viewer are: msyuv.dll.new shlwapi.dll.new ctwdm.dll.new user32.dll.new utilldll.dll.new msctf.dll.new msimtf.dll.new iphlapi.dll.new When I get the time I will definately research these and see what to do about them. does anything here jump out at you?
Well, the .new extension means something has added that extension. Have you checked to see if you have that dll without the .new extension? Anyway, the trojan you mention is part of a Rootkit senario--I don't like rootkits, they scare me. Good Luck
Thanks for all your help, saltgrass. I guess my only recourse now is to proceed with fixing the damage left by the trojan and hope that it works. I'll post here again to let you know how it turns out (hopefully it will make a difference). Once again, thanks.
Go to the Afterdawn forums about viruses and spyware. They were very helpful to me and if you mention in the title of your post you have a HIJACK THIS! log you will get a response. Run the program, copy the log, and paste it in your message. http://www.download.com/HijackThis/3000-8022_4-10227353.html definately look at this bookmarked page in the virus and spyware section. http://forums.afterdawn.com/thread_view.cfm/292257
Thank you very much! Now I have a place to start repairs from. For awhile there I was feeling quite overwhelmed by it all.
