nero; i can burn cd's but dvd's have given me a problem

Discussion in 'Nero discussion' started by cocolombi, Jul 23, 2005.

  1. cocolombi

    cocolombi Member

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    OK, after trawling the net and viewing countless threads in numerous forums i still have problems with the dvd burning.
    I have been using Nero express version 6.3.0.6 for a while now and never had problems burning. The last week has been problematic to say the least because i cant' even copy a dvd to a blank dvd.
    I'll post the last error log i got. I believe it contains all the details relating to the PC I use.
    Any help is greatly appreciated.


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 19:18:04
    Nero version: 6.3.0.6 (Nero Express)
    Recorder: <PHILIPS PBDV1640P> Version: B2.2 - HA 1 TA 1 - 6.3.0.6
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 11
    Drive is autodetected - recorder class: DVD+R9 DL recorder
    CD-ROM: <PHILIPS PCDV6116 >Version: P2.0 - HA 1 TA 0 - 6.3.0.6
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6Y160P0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : PHILIPS PCDV6116 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : PHILIPS PBDV1640P atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    PHILIPS PCDV6116 D: CDRom0
    PHILIPS PBDV1640P E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 511MB (523756kB)
    Free physical memory: 81MB (83592kB)
    Memory in use : 84 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.7.2005
    DVD-Copy on the fly
    20:25:26 #1 Text 0 File Reader.cpp, Line 118
    Reader running

    20:25:26 #2 Text 0 File Writer.cpp, Line 124
    Writer PHILIPS PBDV1640P running

    20:25:26 #3 Text 0 File DVDCopy.cpp, Line 253
    DVD Track-Information from source disc
    S01 T01 Con 0x14 Start 0 Len 1138240 (gap 0) Blank 0 Res 0 Mode TRM_DATA_MODE1 (0)

    20:25:26 #4 Text 0 File DVDCopy.cpp, Line 345
    Max -1 tracks of 1 allowed to copy
    1: 0 - 1138240 = 1138240, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

    20:25:26 #5 Text 0 File Burncd.cpp, Line 3101
    Turn on Disc-at-once, using DVD media

    20:25:26 #6 Text 0 File DlgWaitCD.cpp, Line 244
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1138239 (252:56.39, 2223MB)

    20:25:26 #7 Text 0 File DlgWaitCD.cpp, Line 249
    Write in overburning mode: FALSE

    20:25:26 #8 Text 0 File DlgWaitCD.cpp, Line 2100
    Recorder: PHILIPS PBDV1640P, Media type: DVD+R

    20:25:26 #9 Text 0 File DlgWaitCD.cpp, Line 410
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    20:25:26 #10 Text 0 File ThreadedTransferInterface.cpp, Line 809
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - Data (mode 1))
    2 indices, index0 (150) not provided
    original disc pos #0 + 1138240 (1138240) = #1138240/252:56.40
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1138240 blocks [PHILIPS PBDV1640P ]
    --------------------------------------------------------------

    20:25:26 #11 Text 0 File ThreadedTransferInterface.cpp, Line 978
    Prepare recorder [PHILIPS PBDV1640P ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x40; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2331115520, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1138240 | lead-out | 1 | 0x00 | 0x41

    20:25:26 #12 Phase 36 File dlgbrnst.cpp, Line 1802
    Burn process started at 4x (5,520 KB/s)

    20:25:26 #13 Text 0 File ThreadedTransferInterface.cpp, Line 2294
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    20:25:26 #14 SCSI -1066 File Cdrdrv.cpp, Line 1179
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03476000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x24 0x00

    20:25:26 #15 Text 0 File dlgbrnst.cpp, Line 1660
    Set remaining time: 7:23,272 (443272ms) -> OK

    20:25:26 #16 Text 0 File DVDPlusRW.cpp, Line 567
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    20:25:42 #17 SCSI -1015 File Cdrdrv.cpp, Line 1439
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x04810000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x02
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x10 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x73 0x02

    20:25:42 #18 CDR -1015 File Writer.cpp, Line 301
    Calibration area full

    20:25:42 #19 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    20:25:42 #20 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    20:25:43 #21 SCSI -1176 File Cdrdrv.cpp, Line 1179
    SCSI Exec, HA 1, TA 1, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x72
    Sense Qual: 0x03
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x72 0x03

    20:25:43 #22 Phase 127 File dlgbrnst.cpp, Line 1802
    Generating DVD high compatibility borders

    20:25:43 #23 Text 0 File dlgbrnst.cpp, Line 1660
    Set remaining time: 0:00,000 (0ms) -> OK

    20:25:43 #24 CDR -1176 File WriterStatus.cpp, Line 164
    Session fixation error

    20:25:43 #25 TRANSFER -24 File WriterStatus.cpp, Line 164
    Could not perform end of Disc-at-once

    20:25:43 #26 Text 0 File dlgbrnst.cpp, Line 1660
    Set remaining time: 0:00,000 (0ms) -> OK

    20:25:43 #27 Phase 38 File dlgbrnst.cpp, Line 1802
    Burn process failed at 4x (5,520 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 04/08/2004 13:00:00
    File 'Drivers\CDRALW2K.SYS': Ver=7.0.1.39 , size=24576 bytes, created 03/04/2004 13:32:20
    File 'Drivers\PXHELP20.SYS': Ver=2.03.01a, size=20368 bytes, created 26/04/2005 21:20:18 (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 04/08/2004 13:00:00 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. fasfrank

    fasfrank Active member

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    I see that you are trying to do "On the Fly" copying. Your available memory may be causing a problem. On the Fly for DVD movies is not recommended. When you open Nero Express, uncheck the Quick Copy box and slow your write speed down to 2X. If it works at 2X you might try a 4X burn and see how that goes.

    Before burning you may want to run a couple of the NeroTools to insure your Nero installation is healthy. These only take a minute to do and always seem to find and correct registry problems:

    http://nero.com/us/Driver_Clean_Tool_and_RegistryChecker.html


    Try doing a simulated burn before commiting a DVD. Select "More" and then check the Simulation box.

    Make sure you are using good media. Verbatim, Ritek, Taiyo Yuden are my favorites. It would be a good idea to try a DVD-RW so you can erase any errors and use it again.

    You had a bunch of different errors, hopefully these suggestions will eliminate some if not all. If you have another failed burn after this post another log.
     
  3. cocolombi

    cocolombi Member

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    Fasfrank, thankyou for taking the time to post your comments regarding my problem.
    I have tried all of the suggestions, alas i am still getting errors....this one came from a recode a tried to do.
    It seems it's affecting Cyberlink as i use that sometimes as well...however this is a recent problem as i never had these issues when trying to burn stuff onto dvd's.



    Project type: Copy entire DVD
    Target size: DVD5 (2282925)

    Burn settings:
    Target: PHILIPS PBDV1640P
    Number of copies: 1
    Write speed: 3324 KB/s
    Temp folder: C:\Documents and Settings\mum\My Documents\Nero Recode (4491116544 bytes free)
    Direct burning: false
    Target media: DVD
    Shutdown when finished: false
    Advanced Analysis: false

    22:02:37 File burn_dvdfiles.cpp, Line 235
    Compile DVD: init

    VMG Menus Vobs [149 vobus] 13.25MB -> 13.24MB [R 1.00]
    Video: 10.60MB, extra: 2.64MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 2.28MB [enabled]
    Subpicture: 1 streams
    0. Unspecified 0.07MB [enabled]

    VTS_01 Menus Vobs [34 vobus] 4.23MB -> 4.23MB [R 1.00]
    Video: 2.86MB, extra: 1.37MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 1.28MB [enabled]
    Subpicture: 1 streams
    0. Unspecified 0.01MB [enabled]

    VTS_01 Title Vobs [15769 vobus] 2354.32MB -> 2354.30MB [R 1.00]
    Video: 2102.86MB, extra: 251.45MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 220.65MB [enabled]
    Subpicture: 0 streams

    VTS_02 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_02 Title Vobs [86 vobus] 13.80MB -> 13.79MB [R 1.00]
    Video: 11.76MB, extra: 2.03MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 1.87MB [enabled]
    Subpicture: 0 streams

    VTS_03 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_03 Title Vobs [264 vobus] 57.83MB -> 57.83MB [R 1.00]
    Video: 55.02MB, extra: 2.81MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 2.29MB [enabled]
    Subpicture: 0 streams

    VTS_04 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_04 Title Vobs [199 vobus] 38.54MB -> 38.54MB [R 1.00]
    Video: 36.25MB, extra: 2.29MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 1.90MB [enabled]
    Subpicture: 0 streams

    VTS_05 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_05 Title Vobs [284 vobus] 59.45MB -> 59.45MB [R 1.00]
    Video: 53.84MB, extra: 5.61MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 5.05MB [enabled]
    Subpicture: 0 streams

    VTS_06 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_06 Title Vobs [288 vobus] 50.58MB -> 50.58MB [R 1.00]
    Video: 45.83MB, extra: 4.75MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 4.19MB [enabled]
    Subpicture: 0 streams

    VTS_07 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_07 Title Vobs [247 vobus] 50.79MB -> 50.79MB [R 1.00]
    Video: 47.84MB, extra: 2.95MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 2.47MB [enabled]
    Subpicture: 0 streams

    VTS_08 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_08 Title Vobs [196 vobus] 33.67MB -> 33.67MB [R 1.00]
    Video: 31.08MB, extra: 2.59MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 2.21MB [enabled]
    Subpicture: 0 streams

    VTS_09 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_09 Title Vobs [273 vobus] 50.95MB -> 50.95MB [R 1.00]
    Video: 47.75MB, extra: 3.20MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 2.67MB [enabled]
    Subpicture: 0 streams

    VTS_10 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_10 Title Vobs [159 vobus] 27.44MB -> 27.44MB [R 1.00]
    Video: 25.40MB, extra: 2.04MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 1.73MB [enabled]
    Subpicture: 0 streams

    VTS_11 Menus Vobs [0 vobus] 0.00MB -> 0.00MB [not compressable]
    Video: 0.00MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_11 Title Vobs [282 vobus] 68.79MB -> 68.79MB [R 1.00]
    Video: 62.49MB, extra: 6.30MB
    Audio: 1 streams
    0. MPEG-1 2-ch Unspecified 5.75MB [enabled]
    Subpicture: 0 streams

    22:02:37 File burn_dvdfiles.cpp, Line 1142
    Compile DVD: begin copy 1

    22:02:37 File NeroRecorderBase.cpp, Line 534
    Writing to disc: DVD+R

    22:02:37 File NeroRecorderBase.cpp, Line 548
    Free capacity on disc: 2283037 sectors (2295104)

    22:02:38 File burn_dvdfiles.cpp, Line 452
    Compile DVD: burning 2283037 sectors (1445966 required)

    22:02:38 File burn_dvdfiles.cpp, Line 645
    Compile DVD: adjust target size to 4459.06MB (2824.15MB obtained)

    22:02:38 File burn_dvdfiles.cpp, Line 518
    Compiling DVD Volume started

    22:02:39 File burn_dvdfiles.cpp, Line 1057
    Compile DVD: finished VMG Menus Vobs

    VMG Menus Vobs:
    Original 13.25MB -> Expected 13.24MB -> Output 13.24MB
    Finished error -0.00MB
    Ratio encoded = 0
    Original encoded = 149
    Slide encoded = 0
    StillImage encoded = 0
    Output extra size = 2.68MB
    Source video size = 10.56MB
    Pictures Modified [I 0] [P 0] [B 0]

    22:02:40 File burn_dvdfiles.cpp, Line 1057
    Compile DVD: finished VTS_01 Menus Vobs

    VTS_01 Menus Vobs:
    Original 4.23MB -> Expected 4.23MB -> Output 4.23MB
    Finished error -0.00MB
    Ratio encoded = 0
    Original encoded = 34
    Slide encoded = 0
    StillImage encoded = 0
    Output extra size = 1.44MB
    Source video size = 2.79MB
    Pictures Modified [I 0] [P 0] [B 0]

    22:08:17 File burn_dvdfiles.cpp, Line 1057
    Compile DVD: finished VTS_01 Title Vobs

    VTS_01 Title Vobs:
    Original 2354.32MB -> Expected 2354.30MB -> Output 2354.30MB
    Finished error -0.00MB
    Ratio encoded = 2
    Original encoded = 15767
    Slide encoded = 0
    StillImage encoded = 0
    Output extra size = 241.87MB
    Source video size = 2112.44MB
    Pictures Modified [I 2] [P 1] [B 0]

    22:08:20 File burn_dvdfiles.cpp, Line 385
    Out of memory.

    22:08:20 File burn_dvdfiles.cpp, Line 386
    Compiling DVD volume failed

    22:08:20 File burn_dvdfiles.cpp, Line 304
    Compile DVD: exit
     
  4. creaky

    creaky Moderator Staff Member

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    @cocolombi - this is from your Nero log at top of thread -

    - that is way too old. Uninstall Nero, uninstall completely via Nero's Clean Tools - " http://www.nero.com/en/Clean_Tools.html ", and install 6.6.0.15

    - firmware is way out of date. Version P3.4 is here - http://forum.rpc1.org/dl_firmware.php?download_id=1941

    - a-ha, as i say, Nero is too old. it cannot recognise your drive correctly

    - what on earth!. you're gonna have to free up loads more memory, your hard disc will be 'swapping', bad for PC and bad for a DVD trying to burn from the same hard disc

    - this is fine but in case you use DVD Shrink, alter target size in Shrink's preferences to 4300MB, thus avoiding outer edge if future discs and not sacrificing much space.

    - you see - the burner can only tell it's a +R disc, out of date firmware's stopping it knowing anything else

    - sort the stuff i've mentioned

    - splat!, but at least you're burning at a decent speed, keep it to 4x

    - this is a packet writing driver from Roxio software. Uninstall Roxio as it interferes with Nero


    also, hopefully you're using decent media, not cheap rubbish..
     
  5. fasfrank

    fasfrank Active member

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    Yep...What creaky said!

    I saw this in your last log:

    22:08:20 File burn_dvdfiles.cpp, Line 385
    Out of memory.

    I'd take that at face value and say you are out of memory.

    One of the things all of us "old timers" like to do is to get the folks with marginal systems and programs up to speed.

    You can see where we are going with this. We would like you to clean out your computer, get your programs and firmware updated and make sure you're using good media. In your case you also need to do something about your memory. 512 MB is normally enough but you have something really eating into that before the burn. Look at your Task Manager and figure out what it is and disable it. I would also check to make sure you have plenty of hard drive space available as well.

    You also have the option of going the Shrink Decrypter route. That would give you an alternative to Nero.




     
    Last edited: Jul 23, 2005
  6. cocolombi

    cocolombi Member

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    creaky, thankyou for your input as well. I used the nero cleaning tool and updated..pretty much followed the instructions and still got an error.
    Guys, i'm beginning to think it has something to do with the memory, but it's baffling as something definately seems to be eating away at the memory. I don't know much about this but I will follow your sensible advice fasfrank.
    I'll report back...hopefully it will be to express my gratitude rather than post another error log.
     
  7. creaky

    creaky Moderator Staff Member

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    no worries, latest section of logfile would be good if you missed something. if you sorted the stuff we pointed out and it's just memory being eaten then let us know..
     
  8. 96814

    96814 Member

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    ...
     
    Last edited: Jul 25, 2005

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