i have nero installed on my computer as of yesterday and have found that when i compile an audio disc, the sound quality of each track is absoloutely terrible when played back through the little nero preview player, yet there is nothing wrong with the original file and when i actually burn the disc, the audio is fine. can anyone tell me what is causing this and how to rectify it? the file evn sounds fine when i go to apply any filters to it and play it off that screen instead of the preview player.
my guess is that Nero has an install error! since everything else works fine when listening to the files out side of Nero! So why don't you uninstall..... use the nero cleaning tools for your version and then reboot..... then reinstall! good luck.
hi. thanks for your help and sorry for the delay in the reply.i did what you suggested and uninstalled nero, rebooted and then reinstalled nero and i am afraid the problem still exists. everything else seems to work fine it is just the nero audio preview player used when making an audio cd.the playback of any audio file is slow and distorted and bad quality. any other ideas? Nero InfoTool 2.21 Drive Information ------------------ Drive : HL-DT-ST DVDRAM GSA-4167B Type : DVD-RAM Recorder Firmware Version : DL10 Buffer Size : 2 MB Date : ? Serial Number : A2127AA6080A Vendor Specific : Drive Letter : D:\ Location : 1:0 Mechanism : Tray Read Speed : 48 X Write Speed : 48 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : Yes Read DVD-R : Yes Read DVD-RW : Yes Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : Yes Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : Yes Write DVD-RAM : Yes Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 2 Changes User : 4 Changes Vendor : 4 Disc Information (D:\) ------------------- Type : - no disc inserted - Drive Information ------------------ Drive : HL-DT-ST DVDRAM GSA-4167B Type : DVD-RAM Recorder Firmware Version : DL10 Buffer Size : 2 MB Date : ? Serial Number : 24B8EB84B899 Vendor Specific : Drive Letter : E:\ Location : 1:1 Mechanism : Tray Read Speed : 48 X Write Speed : 48 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : Yes Read DVD-R : Yes Read DVD-RW : Yes Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : Yes Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : Yes Write DVD-RAM : Yes Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 2 Changes User : 4 Changes Vendor : 4 Disc Information (E:\) ------------------- Type : - no disc inserted - Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: IC35L120AVV207-0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: HL-DT-ST DVDRAM GSA-4167B Type : CD-Rom Drive DMA : On Autorun : On Description : Slave: HL-DT-ST DVDRAM GSA-4167B Type : CD-Rom Drive DMA : On Autorun : On Software Information -------------------- Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2) DirectX : DirectX 9.0c Description : Nero Burning ROM Version : 6, 3, 1, 20 Company : Ahead Software AG Version Check : Ok Description : Nero StartSmart Version : 1, 0, 1, 25 Company : Ahead Software AG Description : NeroVision Express Version : 2,1,2,18 Company : Ahead Software AG Description : Nero ShowTime Version : 1, 5, 0, 37 Company : Ahead software AG Description : Nero Recode 2 Version : 2, 1, 1, 18 Company : Ahead Software AG Description : Cover Designer Version : 2, 3, 0, 11 Company : Ahead Software AG Description : Nero BackItUp Application Version : 1, 2, 0, 20 Company : Ahead Software AG Description : InCD Version : 4, 2, 16, 0 Company : Ahead Software AG Description : PowerDVD Version : 4.00.2417 Company : CyberLink Corp. Description : AnyDVD Application Version : 6.0.5.0 Company : SlySoft, Inc. Hardware Information -------------------- CPU : AMD Athlon XP 2083 MHz Bus Speed : 166 MHz Motherboard : nVidia-nForce System : BIOS : Phoenix 6.00 PG Memory : 512 MB (10ns) Sound : NVIDIA(R) nForce(TM) Audio Video : NVIDIA GeForce4 MX 440 with AGP8X Driver Information ------------------ Driver : Abiosdsk Description : n/a Version : n/a Company : n/a Driver : abp480n5 Description : n/a Version : n/a Company : n/a Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ACPIEC Description : ACPI Embedded Controller Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : ADM8511 Description : ADM8511 USB To Fast Ethernet Adapter NDIS 5.0 Miniport Driver Version : 2.04.2001.0719 built by: WinDDK Company : ADMtek Incorporated Driver : adpu160m Description : n/a Version : n/a Company : n/a Driver : aec Description : Microsoft Acoustic Echo Canceller Version : 5.1.2601.2180 Company : Microsoft Corporation Driver : Aha154x Description : n/a Version : n/a Company : n/a Driver : aic78u2 Description : n/a Version : n/a Company : n/a Driver : aic78xx Description : n/a Version : n/a Company : n/a Driver : ALCXWDM Description : Realtek AC'97 Audio Driver (WDM) Version : 5.10.5210 Company : Realtek Semiconductor Corp. Driver : AliIde Description : n/a Version : n/a Company : n/a Driver : AmdK7 Description : Processor Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : amsint Description : n/a Version : n/a Company : n/a Driver : AnyDVD Description : AnyDVD Filter Driver Version : 6.0.5.0 Company : SlySoft, Inc. Driver : asc Description : n/a Version : n/a Company : n/a Driver : asc3350p Description : n/a Version : n/a Company : n/a Driver : asc3550 Description : n/a Version : n/a Company : n/a Driver : AsyncMac Description : MS Remote Access serial network driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Atdisk Description : n/a Version : n/a Company : n/a Driver : Atmarpc Description : IP/ATM Arp Client Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : cbidf2k Description : CardBus/PCMCIA IDE Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : cd20xrnt Description : n/a Version : n/a Company : n/a Driver : Cdaudio Description : CD-ROM Audio Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Changer Description : n/a Version : n/a Company : n/a Driver : CmdIde Description : n/a Version : n/a Company : n/a Driver : Cpqarray Description : n/a Version : n/a Company : n/a Driver : dac960nt Description : n/a Version : n/a Company : n/a Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : DMusic Description : Microsoft Kernel DLS Synthesizer Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dpti2o Description : n/a Version : n/a Company : n/a Driver : drmkaud Description : Microsoft Kernel DRM Audio Descrambler Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ElbyCDIO Description : ElbyCD Windows NT/2000/XP I/O driver Version : 6, 0, 0, 0 Company : Elaborate Bytes AG Driver : ElbyDelay Description : Elby Delay Lower Filter Driver Version : 5, 1, 0, 0 Company : Elaborate Bytes AG Driver : Fastfat Description : Fast FAT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : FltMgr Description : Microsoft Filesystem Filter Manager Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : gameenum Description : Game Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Gpc Description : n/a Version : n/a Company : n/a Driver : hidusb Description : USB Miniport Driver for Input Devices Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : hpn Description : n/a Version : n/a Company : n/a Driver : HTTP Description : HTTP Protocol Stack Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512) Company : Microsoft Corporation Driver : i2omgmt Description : n/a Version : n/a Company : n/a Driver : i2omp Description : n/a Version : n/a Company : n/a Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : InCDfs Description : InCD File System Driver Version : 4, 2, 16, 0 Company : Ahead Software AG Driver : InCDPass Description : Ahead RW Filter Driver Version : 4, 2, 16, 0 Company : Ahead Software AG Driver : incdrm Description : Ahead MRW Filter Driver Version : 4, 2, 16, 0 Company : Ahead Software AG Driver : ini910u Description : n/a Version : n/a Company : n/a Driver : IntelIde Description : n/a Version : n/a Company : n/a Driver : ip6fw Description : IPv6 Windows Firewall Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpFilterDriver Description : n/a Version : n/a Company : n/a Driver : IpInIp Description : IP in IP Encapsulation Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IRENUM Description : Infra-Red Bus Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : lbrtfdc Description : n/a Version : n/a Company : n/a Driver : Modem Description : Modem Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mouhid Description : HID Mouse Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : mraid35x Description : n/a Version : n/a Company : n/a Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSKSSRV Description : MS KS Server Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPCLOCK Description : MS Proxy Clock Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mssmbios Description : System Management BIOS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ms_mpu401 Description : n/a Version : n/a Company : n/a Driver : NAVENG Description : n/a Version : n/a Company : n/a Driver : NAVEX15 Description : n/a Version : n/a Company : n/a Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : nv Description : n/a Version : n/a Company : n/a Driver : nvax Description : NVIDIA® nForce(TM) MCP Audio Enumerator Version : 6.14.0442.30 built by: NVIDIA Company : NVIDIA Corporation Driver : NVENET Description : NVIDIA nForce MCP Networking Driver. Version : 4.14.01.0313 Company : NVIDIA Corporation Driver : nvnforce Description : n/a Version : n/a Company : n/a Driver : nv_agp Description : NVIDIA nForce AGP Filter Version : 4.12.01.0334 Company : NVIDIA Corporation Driver : NwlnkFlt Description : NWLINK2 Traffic Filter Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkFwd Description : NWLINK2 Forwarder Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PCIDump Description : n/a Version : n/a Company : n/a Driver : PCIIde Description : Generic PCI IDE Bus Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Pcmcia Description : PCMCIA Bus Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PDCOMP Description : n/a Version : n/a Company : n/a Driver : PDFRAME Description : n/a Version : n/a Company : n/a Driver : PDRELI Description : n/a Version : n/a Company : n/a Driver : PDRFRAME Description : n/a Version : n/a Company : n/a Driver : perc2 Description : n/a Version : n/a Company : n/a Driver : perc2hib Description : n/a Version : n/a Company : n/a Driver : PptpMiniport Description : n/a Version : n/a Company : n/a Driver : Processor Description : n/a Version : n/a Company : n/a Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : ql1080 Description : n/a Version : n/a Company : n/a Driver : Ql10wnt Description : n/a Version : n/a Company : n/a Driver : ql12160 Description : n/a Version : n/a Company : n/a Driver : ql1240 Description : n/a Version : n/a Company : n/a Driver : ql1280 Description : n/a Version : n/a Company : n/a Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : RDPWD Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export) Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : SAVRT Description : AutoProtect Version : 9.0.2.1 Company : Symantec Corporation Driver : SAVRTPEL Description : SAVRTPEL Version : 9.0.2.1 Company : Symantec Corporation Driver : Secdrv Description : n/a Version : n/a Company : n/a Driver : serenum Description : Serial Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Sfloppy Description : SCSI Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Simbad Description : n/a Version : n/a Company : n/a Driver : Sparrow Description : n/a Version : n/a Company : n/a Driver : splitter Description : Microsoft Kernel Audio Splitter Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : symc810 Description : n/a Version : n/a Company : n/a Driver : symc8xx Description : n/a Version : n/a Company : n/a Driver : SYMDNS Description : DNS Filter Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : SymEvent Description : Symantec Event Library Version : 11.6.8.1 Company : Symantec Corporation Driver : SYMFW Description : Firewall Filter Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : SYMIDS Description : IDS Filter Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : SYMIDSCO Description : Norton Internet Security IDS Core Version : 5.0.2.300 Company : Symantec Corporation Driver : SYMNDIS Description : NDIS Filter Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : SYMREDRV Description : Redirector Filter Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : SYMTDI Description : Network Dispatch Driver Version : 5.5.1.6 Company : Symantec Corporation Driver : sym_hi Description : n/a Version : n/a Company : n/a Driver : sym_u3 Description : n/a Version : n/a Company : n/a Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254) Company : Microsoft Corporation Driver : TDPIPE Description : Named Pipe Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TDTCP Description : TCP Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TosIde Description : n/a Version : n/a Company : n/a Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ultra Description : n/a Version : n/a Company : n/a Driver : Update Description : Update Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbccgp Description : USB Common Class Generic Parent Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbehci Description : EHCI eUSB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbohci Description : OHCI USB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbprint Description : USB Printer driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbscan Description : USB Scanner Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : USBSTOR Description : USB Mass Storage Class Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : VgaSave Description : n/a Version : n/a Company : n/a Driver : ViaIde Description : n/a Version : n/a Company : n/a Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : WDICA Description : n/a Version : n/a Company : n/a Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : InCDRec Description : n/a Version : n/a Company : n/a Driver : msvcrt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : msvcirt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : mfc42.dll Version : 6.02.4131.0 Driver : msvcp60.dll Version : 6.02.3104.0 Driver : ole32.dll Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Driver : olepro32.dll Version : 5.1.2600.2180 Driver : oledlg.dll Version : 1.0 (XPClient.010817-1148) Driver : advapi32.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : comctl32.dll Version : 5.82 (xpsp.060825-0040) Driver : setupapi.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Lower Filters ------------- Driver : ElbyDelay Description : Elby Delay Lower Filter Driver Version : 5, 1, 0, 0 Company : Elaborate Bytes AG Driver : AnyDVD Description : AnyDVD Filter Driver Version : 6.0.5.0 Company : SlySoft, Inc. Upper Filters ------------- Driver : InCDPass Description : Ahead RW Filter Driver Version : 4, 2, 16, 0 Company : Ahead Software AG Driver : incdrm Description : Ahead MRW Filter Driver Version : 4, 2, 16, 0 Company : Ahead Software AG Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.11 Intel 4|2|0 Video V2.50 : 5.1.2600.2180 Intel Indeo(R) Video R3.2 Intel Indeo(R) Video R3.2 Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft H.263 Video Codec : 5.1.2600.2180 Microsoft H.261 Video Codec : 5.1.2600.2180 Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Microsoft G.723.1 CODEC : 1.02.0.1 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI is not installed Nero ASPI : ASPI is installed and working properly WNASPI32.DLL : 2.0.1.68 160016 bytes July 22, 2004 Installed OS Patches -------------------- (Q810090) USB Update : Yes (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes (Q812415) Problems with Multiple ATA devices : No (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes (Q311542) Devices May not power up properly when resuming from standby : Yes (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No (Q314634) Windows XP Does Not Detect Your New USB Device : Yes (Q822603) USB 1.1 and USB 2.0 update : No (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No as you can see i inclose the nero info tool if it is of any help to you.
you have InCD installed! Uninstall that for that is a packet writing program that interfers with DVD writing: Packet writing utilities such as "InCD" are notorious for interfering with burn processes, as the way it works is to continually poll the burner to check for new media. This prevents the burn application gaining exclusive access to the burner, and sense code errors will happen - every time. Get rid of all packet writing utilities. They are more trouble than they are worth. And your Nero version is not a good stable version so do this: Before udating to 6.6.0.18 I would save the serial #, uninstall Nero, then use the cleaning tools : http://ww2.nero.com/nero6/eng/Clean_Tools.html then do a registry clean up and defrag...... then reboot! install package one: http://httpdl1.usw.nero.com/Nero-6.6.0.18_no_yt.exe then install package two: http://www.nero.com/nero6/eng/Patch_for_NVE3.html reboot and you're good to go! do not update from here and do not install InCD!! This is the same version that I use and it's the most stable version of Nero 6 there is! you are at your minimum for memory! 512MB of RAM! do not multitask, go on the internet, shut down all un needed background programs, and even shut off your anti virus program when burning DVDs! Add more RAM would be nice! Your burner's firmware is not up to date! I suggest your update to DL13 (you're at DL10!). Firmware for your burner as that sets new write strategies for new media thats out.. Firmware is programming that is inserted into a programmable memory area of your drive, thus becoming a permanent part of a drive. This 'software' is called firmware and can be updated with a firmware flasher. Every company has its own methods to allow you to do a firmware upgrade. A firmware upgrade can add new functionality to your drive. Also bug fixes and improvements are done by firmware upgrades. Put in your burner's model # GSA-4167B into the download search: http://forum.rpc1.org/dl_search.php Also noticed that your AnyDVD is old, too. Update to new version 6.0.8.0: www.slysoft.com
wow! what a detailed response. you really are helpful-thanks. i did what you said about downloading the cleaning tool for nero and then the newer version of nero and it has worked a treat!the preview player now works fine and i find that my dvd burning is also better and more reliable with less buffer underruns when i unhook from the internet and turn off my anti-virus,i have never thought of donig this before and now will always do this, so thanks very much for that little gem of information. the one thing i do not feel happy about doing is updating my rewriter drivers/firmware as i did this before with other drives and i completely messed it all up, so for now, seeing as everything is working okay, i will say a very big thankyou and be on my way.bye and thanks again.
