Nero Problem (Power Calibration Error)

Discussion in 'Nero discussion' started by beauseph, Feb 26, 2006.

  1. beauseph

    beauseph Member

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    Hey guys. I have been having this problem off and on..every so often when I have like three dvd's to burn I am able to burn the first DVD no problem but then the second and so on won't work, I keep getting the power calibration error. I don't understand why it does this. I am really looking for someone to give me a little help. Here is a log of the burn..please let me know!!

    Jimmy O Toole
    Working
    xxxx-xxxx-0000-1320-7660-5479

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 7:18:06 PM
    Nero version: 6.3.1.17 (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-811> Version: H100 - HA 1 TA 0 - 6.3.1.17
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <MATSHITA DVD-RAM UJ-811 >Version: H100 - HA 1 TA 0 - 6.3.1.17
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6022GAX atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-811 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-811 D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (523244kB)
    Free physical memory: 133MB (136764kB)
    Memory in use : 73 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    26.2.2006
    UDF/ISO compilation
    8:33:04 PM #1 Phase 112 File dlgbrnst.cpp, Line 1845
    DVD-Video files reallocation started

    8:33:05 PM #2 Phase 114 File dlgbrnst.cpp, Line 1845
    DVD-Video files reallocation completed (no file modified)

    8:33:05 PM #3 Text 0 File Isodoc.cpp, Line 6065
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    8:33:05 PM #4 Phase 111 File dlgbrnst.cpp, Line 1845
    DVD-Video files sorted

    8:33:05 PM #5 Text 0 File Reader.cpp, Line 118
    Reader running

    8:33:05 PM #6 Text 0 File Writer.cpp, Line 124
    Writer MATSHITA DVD-RAM UJ-811 running

    8:33:05 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    8:33:05 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    8:33:05 PM #9 Text 0 File Burncd.cpp, Line 3172
    Turn on Disc-at-once, using DVD media

    8:33:05 PM #10 Text 0 File DlgWaitCD.cpp, Line 245
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2286111 (508:01.36, 4465MB)

    8:33:05 PM #11 Text 0 File DlgWaitCD.cpp, Line 257
    Write in overburning mode: NO (enabled: CD)

    8:33:05 PM #12 Text 0 File DlgWaitCD.cpp, Line 2137
    Recorder: MATSHITA DVD-RAM UJ-811, Media type: DVD-R

    8:33:05 PM #13 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:33:05 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [MATSHITA DVD-RAM UJ-811 ]
    --------------------------------------------------------------

    8:33:05 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [MATSHITA DVD-RAM UJ-811 ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2286112 | lead-out | 1 | 0x00 | 0x41

    8:33:05 PM #16 Phase 24 File dlgbrnst.cpp, Line 1845
    Caching of files started

    8:33:05 PM #17 Text 0 File Burncd.cpp, Line 4182
    Cache writing successful.

    8:33:05 PM #18 Phase 25 File dlgbrnst.cpp, Line 1845
    Caching of files completed

    8:33:05 PM #19 Phase 36 File dlgbrnst.cpp, Line 1845
    Burn process started at 2x (2,770 KB/s)

    8:33:05 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:33:05 PM #21 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 28:15,547 (1695547ms) -> OK

    8:33:05 PM #22 Text 0 File DVDR.cpp, Line 1879
    Recording mode: Sequential Recording Mode

    8:33:05 PM #23 Text 0 File Mmc.cpp, Line 20401
    Set BUFE: supported -> ON

    8:33:05 PM #24 Text 0 File DVDR.cpp, Line 2020
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:33:05 PM #25 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    8:33:21 PM #26 SCSI -1106 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0A4F0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x1A 0x02 0x73 0x03

    8:33:21 PM #27 CDR -1106 File Writer.cpp, Line 304
    Power calibration error

    8:33:21 PM #28 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    8:33:21 PM #29 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    8:33:21 PM #30 Text 0 File DVDR.cpp, Line 2256
    EndDAO: Last written address was -1

    8:33:21 PM #31 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    8:33:21 PM #32 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    8:33:21 PM #33 Phase 38 File dlgbrnst.cpp, Line 1845
    Burn process failed at 2x (2,770 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.02.60a, size=17232 bytes, created 8/27/2003 4:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:42 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Feb 26, 2006
  2. gwendolin

    gwendolin Senior member

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    Your firmware is a couple of versions behind, you can get upgrade from here

    http://121ware.com/support/download/003/811rh102.exe

    An update should overcome this
    I cant locate your media type
     
    Last edited: Feb 26, 2006
  3. beauseph

    beauseph Member

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    When trying to install the firmware update a box comes up telling me the supported drive is not connected..umm whats up with that? any help..please..thanks in advance!
     
  4. gwendolin

    gwendolin Senior member

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    Sorry, I cant help with that one so will let the experts advise you.
     
  5. pulsar

    pulsar Active member

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    I've seen a few people have probs with Matshita drives, power calibration error could be laser probs, so it could also be your drive, as well as media problems!

    It never rains but pours!
     
  6. beauseph

    beauseph Member

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    Thanks anyways!
     
  7. binkie7

    binkie7 Moderator Staff Member

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    @beauseph
    The error you received can mean that the firmware doesn't match the drive.
    Try this one:
    http://121ware.com/support/download/003/811bh102.exe

    Power calibration errors are usually caused by media that a firmware update may help.
    Make sure you are using quality stuff like Taiyo Yuden or Verbatim.
    Which branch are your using?
     
  8. beauseph

    beauseph Member

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    Tried the new link and same outcome and I am using Vertabim
     
  9. binkie7

    binkie7 Moderator Staff Member

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    Here's 2 more things to try - straight from Nero's website on power calibration.
    Verbatim is good media - but check your connections and config.
     
  10. beauseph

    beauseph Member

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    I am on my laptop and I have not a clue how to do these things..
     
  11. binkie7

    binkie7 Moderator Staff Member

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    You may then need to take it in for service - Little harder on a lappy than a tower.
    I have a matshita (different model) in my laptop and no problems w/ Taiyo Yuden but haven't used verbatim on it.
    You can try different media like made in japan sony or fuji and see if that helps. Or another burning program.
    If not may be time for a service call.
     
  12. beauseph

    beauseph Member

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    Damn damn damn..this sucks..
     
  13. pulsar

    pulsar Active member

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    This may work, a fix for Nero that sometimes works;

    1 on desktop click start
    2 select control panel
    3 click on administrative tools
    4 click on services
    5 browse your way down to IMAPI CD BURNING COM SERVICE
    6 right click (on IMAPI) then select properties
    7 in the middle of the window it will say start up type.click on the arrow to the right and select disabled.
    8 make sure you click APPLY
     
  14. binkie7

    binkie7 Moderator Staff Member

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    @pulsar
    Well may not suck that bad - I hope. Try pulsar's fix.
    The firmware found for your drive may not be the right ones - this is one reason why you receive 'supported drive not connected'. Generic way of saying a. either the firmware is incorrect (nice little fail safe) or it can't see the drive if the correct one.
    My experience w/ Matshita has been mission impossible on finding info on my model. Since I haven't had any problems I just stopped looking - but I don't burn alot on my laptop.
    It could just be a simple call to the maker of your laptop to find the solution or firmware.
    Let us know what happens!
    Good Luck!
     
  15. johnl123

    johnl123 Regular member

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    Just my 2 cents worth.....

    Power Calibration is controlled by the recorder.

    Before any write operation, all recorders must do a 15 step power test to determine the optimum power for writing to the CD. During the write process, it continues to do this test to get the best write/burn throughout the whole CD (called Running Optimum Power Calibration).This whole process is controlled by the recorder, though initiated by programs such as Nero.

    If you receive the "Power calibration error" the cause will be either poor media, poor power, firmware out of date, or a defective recorder.

    Try:
    This error can be caused in conjunction with some (cheap) medias, try to burn at a lower speed or switch to another brand of discs.
    The media your using isn't liked as suggested here by the log:
    "Sense Key: 0x03 (KEY_MEDIUM_ERROR)"

    Update the firmware of your recorder as suggested.

    Make sure your burner is connected to the secondary IDE port/channel as master and set to deliver UDMA-2, keep it on a ATA 100 bus 40 pin cable avoiding fast ATA 133/166/233 and 266.

    Try different configurations, such as connecting your CD-ROM drive to the primary IDE bus as slave and have only the recorder connected to the secondary IDE bus as master.

    Uninstall nero from your sytem using the general cleantool, then reinstall version 7.0.1.4b (with out nero's INCD).

    Make sure your mother boards chipst drivers are upto date, also make sure you're using Microsoft's standard IDE drivers as I believe they do the best job.

    Make sure you don't have more than one installed burning application, this can sometimes cause problems (some software apps replace ASPI driver by their own) so install only one, if using nero then the one that comes with it is sufficient.

    As also suggested, you can deactivate for test (only with Windows XP) "IMAPI CD-Burning COM Service", go to menu "start" > "settings" > "administration" > "services", search "IMAPI CD-Burning COM Service", rightclick and deactivate "starttyp".

    If all fails, get a new burner.
     
    Last edited: Feb 27, 2006

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