Nero Scout not indexing

Discussion in 'Nero discussion' started by dgnw84, May 16, 2006.

  1. dgnw84

    dgnw84 Member

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    Hello,

    I've got the latest version of Nero 7 and want to try the Nero Home app. Everything is installed but for some reason Nero Scout is not indexing any of my media file. In the Nero Scout options I've enabled it and chosen the directories. If I click the Scan Now button it does nothing - the indexing status just shows idle. Any ideas?

    Thanks
     
  2. ducky88

    ducky88 Regular member

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    I have the same problem, i bought the program too and nero scout did index my files but won't open up my hardrive to access my files. The store bought version either has bugs or I don't know what. Everyone seems to say upgrade to version 7.08.02. I haven't tried it yet but if you do let me know if it worked for you.
     
  3. dgnw84

    dgnw84 Member

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    I'm using version 7.2.0.3b and I'm still having the problem. Least yours seems to have got a bit further than mine - it has indexed something. Maybe it'll work in the next version!
     
  4. gwendolin

    gwendolin Senior member

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    This version of Nero is buggy, I would recommend you uninstall it, run this clean tool,http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and then install this bug free version
    http://www.filehippo.com click on Nero 7.2.0.3 and then select 7.0.8.2 for a bug free version
     
    Last edited: May 16, 2006
  5. ducky88

    ducky88 Regular member

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    Question for you Gwen, do I still need to install the program that I bought and then install version 7.08.02? How does this work? Or can I install from the link you provided and then just enter my cd key?
     
  6. gwendolin

    gwendolin Senior member

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    If your serial key relates to an OEM version I dont think so. If you have purchased the Full version then you can download from link provided and then insert serial key.
    Either way it's worth a try, do you know which version you have
     
  7. ducky88

    ducky88 Regular member

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    Actually i don't know which one i have, how can i tell? I bought the program so i own it but I had problems so I just downloaded off a link from here and inserted my key number.
     
  8. gwendolin

    gwendolin Senior member

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    Last edited: May 16, 2006

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