Nero vision express PROBLEMS! nero unable to preapre the data for recording failed to get disk content

Ok, after a lot of tires I still get this error
Unable to prepare the data for recording failed to get disk content.
HELP! I have a DVD of my son from 6 mos old to his first birthday that I need to burn.
I contacted Nero tech support in Germany and they give me the run around about some “DivX or XviD codec” crap. I even offered to drive to their office with my laptop, and then responded with the same codec stuff.
Anyway, can anyone help me to get this to burn my family DVD? After this I promise not to use NERO.
Thanks in advance for all of your help.

 

First of all, if you are trying to burn a whole dvd (i.e. with video_ts folder) with Nero, you should be using Nero Recode rather than Nero Vision Express. If you have Recode, this is how to do it:

Run Recode, click 'copy entire dvd to dvd', 'import dvd', then go highlight the video_ts folder of the dvd, and follow from there.

Good luck!

 

My bad. I have captured video from a Dig video camera. Then edited the scenes, added music and transitions. Now I am trying to make my DVD of the video footage using vision express.

 

Question:
This Dig video camera output the footage of your baby son in what format? I'm thinking that your PC just downloaded the file from your camera via firewire connx. Or less advanced, you had to play the video from your camera and 'capture' it with your PC in real time - in which case you controlled the output file format.

So, did you 'capture' the video off your camera frame by frame, or was the video quickly 'downloaded' and dumped to your harddrive as the same file format as it was stored in the camera?

this is important to know. The video portion only, or the file you add to your Nero project, aka importing, I assume is a single file. You say you've added music, transitions and editid sceens, which, too, constitute a file somewhere on you HDrive. Regardless of these, what is the file name & extention of the VIDEO file only? The file you first import to your project?

As from your paraphrasing of the Nero tech people, it appears that it's encoded in XVID or DivX format, which could mean the file extention is either an *.avi or a *.wmv/asf. Most likely an *.avi..
Post your response.

Nero should have a native AVI encoding engine, so it shouldn't fail during the transcoding process.

Perhaps it fails trying to render the file.. Check it out. The video portion of you project, the one of your son at 6mo., is a file on your harddrive. Locate that file on your harddrive, and launch it using Windows Media Player. Does it play? If so, then rendering is OK. If not, you need the XviD/DivX 5 Codec->

Get that here:
http://download.divx.com/divx/DivXInstaller.exe


But, if you can play it w/ Windows Media Player, you don't need the decoder.

Instead, download AVICodec, which analyzes multimedia files and displays profound information about their format.

download it here:
http://avicodec.duby.info/ftp/AVIcodec_1.2_b110.exe

Once installed, open it and click SELECT, find your son's video file and open.

LQQK what you'll see




Although this screenshot only has 3 columns of detail, you can add more. CliCK <OPTIONS>, and change columns to:

Column 2 > Video codec name
Column 3 > Video codec fourCC
Column 4 > Video resolution
Column 5 > Video bitrate
Column 6 > Video framerate
Column 7 > Video aspectRatio
Column 8 > Audio Codec Name
Column 9 > Audio bitrate


Respond back to this post with the details from each column, or at least the columns 2-7.

Post details of the video file for:

Video codec name =
Video codec fourCC =
Video codec resolution =
Video codec bitrate =
Video codec framerate =
Video codec aspectRatio=


I know that when I received the EXACT same NERO "recording failed to get disk content" error, I was able to pin it down to an improper or oversized resolution to framerate ratio. I don't know the exact rate over resolution prereq's, but, I'll know if this is the cause of your problem.

GOOD Luck

 

WOW, that is some detailed and specific help. Thanks! I will check out the video extensions/files over the weekend and get back to you. I really appreciate the help. I hope that I can resolve this so I can make that DVD. Anyone have any suggestions for a fool proof DVD authoring software?

 

I was able to view the video files with Windows media player, no problem.
I will D/L that AVICodec and see how that may help me.
Thanks again for your response.

 

I am having the same problem, i want to make home movies, from my digital dvd camera , it was working fine with nero 6, but then i decided to upgrade and get nero ultra 7, what a mistake i did, now i'm able to do the editing but it' s giving me an error for transcoding, i'm really upset i upgraded it, and when i tried to go back to nero 6 it's giving me an error, HELP ME, what do i do.