hi guys it keeps saying insert an empty disc........ log file below any ideas anyone? owner Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 16:35:32 Nero Version: 6.6.0.13 Internal Version: 6, 6, 0, 13c (Nero Express) Recorder: <_NEC DVD_RW ND-4550A> Version: 1.06 - HA 0 TA 1 - 6.6.0.13 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <EU2330R VEQ155V >Version: 2.0B - HA 2 TA 0 - 6.6.0.13 Adapter driver: <vaxscsi> HA 2 === Scsi-Device-Map === DiskPeripheral : IC35L060AVV207-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : _NEC DVD_RW ND-4550A atapi Port 0 ID 1 DMA: Off CdRomPeripheral : CD-R/RW CW078D CD-R/RW atapi Port 1 ID 0 DMA: On CdRomPeripheral : EU2330R VEQ155V 2.0B vaxscsi Port 2 ID 0 DMA: Off === CDRom-Device-Map === _NEC DVD_RW ND-4550A D: CDRom0 CD-R/RW CW078D CD-R/RW E: CDRom1 EU2330R VEQ155V F: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1048048kB) Free physical memory: 573MB (587500kB) Memory in use : 43 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 18.1.2007 ISO compilation 12:41:35 #1 Text 0 File Isodoc.cpp, Line 6194 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 12:41:35 #2 Text 0 File Reader.cpp, Line 127 Reader running 12:41:35 #3 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 12:41:35 #4 Text 0 File Burncd.cpp, Line 3167 Turn on Disc-At-Once, using DVD media 12:41:44 #5 Phase 40 File dlgbrnst.cpp, Line 1832 Aborted by user 12:41:44 #6 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO (enabled: CD) 12:41:44 #7 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: _NEC DVD_RW ND-4550A Medium not present 12:41:44 #8 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= Disc not empty. Insert empty disc. (Medium in drive: DVD-R. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-RAM, DVD-R DL, DVD+R DL.) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 27/07/2006 02:05:53 (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 04/08/2004 05:59:42 (Adapter driver for rec) File 'Drivers\vaxscsi.sys': Ver=?.?.?.?, size=223128 bytes, created 14/09/2006 14:18:31 (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Hello. You might want to upgarde to version 6.6.0.18, the latest most stable version available of Nero 6. Do not upgrade to version 6.6.1.4, the latest. It's buggy. To change to any version of Nero: - write down the program serial number. - uninstall the current version. - run the appropriate Nero Clean Tool, in this case the Nero 6 Clean Tool http://www.nero.com/nero6/enu/Nero_6_CleanTool.html - install version 6.6.0.18 from the two links below: Package 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe There's a newer firmware, version 1.08, available for your burner here: http://www.de.nec.de/software/2339_FW_ND-4550A_108win.zip There are some problems here. The DMA transfer mode is off on your burner and that's not a good thing. The burner is also installed on the same IDE channel as the hard disk, also not a good idea in my opinion. Put the DVD burner on the same IDE channel as your CD burner. If your system isn't using cable select for the drives, you'll need to make sure the drives are jumpered correctly for the master/slave relationship on the bus. It appears the CD burner is currently jumpered as Master and the DVD burner is the Slave, so just recable the DVD burner onto the same cable as the CD burner. It is currently on the same IDE cable as the hard disk. Restart the system after doing so. Then go to Device Manager and view the settings: - Right click on My Computer and select Properties. - Click the Hardware tab and then the Device Manager button. - Expand IDe ATA/ATAPI Controllers. - Double click on the Secondary IDE Channel - Click the Advanced Setting tab - The following settings should be observed Device 0: DMA if available Ultra DMA Mode 2 Device 1: DMA if available Ultra DMA Mode 2 Here's a guide that might help if you get lost: http://forums.afterdawn.com/thread_view.cfm/260038 If the above settings are observed, retry burning. You may have to switch the Master/Slave relationship if you have problems. Often the DVD burner likes to be the master. To do so, change the jumper settings on the two drives (if not cable select). Let us know if this solves your problem or not. Edit: typos
hi again thanks for the help ive sorted firmware and dma problems used clean tool but when i try to reinstall v6.6.0.18 i get a message "there is a newer version of nero please uninstall" yet when i search even for hidden files no nero files show up . however in add/remove programmes nero 7.exe shows up but i cant uninstall from there as it says cant find the source file or folder. is there a way of finding what nero files are left and removing them? ive run all the clean tools i can find but they don't seem to find anything and i'm at a loss. the clean tools ask me for an installation path but i cant find the files using explorer to specify one!
Did you try the Nero 7 Clean Tool and the General Clean Tool? If those fail, you may need to do a search for Nero and then a search for Ahead to remove parts. It sounds like something got fouled up along the way in the past with an installation or deinstallation. You may in the end have to find an earlier restore point and start there.
tried all that system restore etc still no joy any other ideas? so hacked off with this but thanks very much for trying to help
You could try a registry cleaner but you may need to consider backing up your data, reformatting your HDD, and reinstalling the OS and applications. I keep a virgin copy of my system ghosted to another drive so all I have to do is backup my data, reformat, and copy the ghost image of the OS and apps back to the HDD and restore the data. Doesn't take long at all to do this way. Otherwise, it's a few hours from start to finish.
