Nero won't eject disk after burn

Discussion in 'Nero discussion' started by Purrrdy, May 4, 2006.

  1. Purrrdy

    Purrrdy Member

    Joined:
    May 4, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    11
    AArrgghh I've been using DVDShrink and Nero recode for months now with no problems. Starting last week, Nero refuses to eject the disk once it is burned. I've tried everything to get the disk out to no avail. It requires a restart to get the disk out, and then it looks to not even be burned. Shrink doesn't act like there is any problem burning and neither does Nero. I unistalled both Shrink and Nero (though my Recode is all of the sudden gone!). I'm going to post on one of the malware boards to see if I am infected again......because I have an 80gig external drive that overnight has duplicate files on there that weren't there at all yesterday. I'm using the latest shrink version and Nero is the 6.6.0.18 version that came with my HP 740i Double Layer Light Scribe drive (purchased in 2/06). Not sure where else to try something! I DL'd the 2nd Nero package as it listed that Recode 2 was on it, and it still isn't showing up in Nero.....though that darned Yahoo toolbar sure is. When I tried to go around the Yahoo thing, it quit installing the Nero portion....though the site says that it isn't mandatory to have.
    Not sure what types of log to post as I don't get any errors while burning at all.
     
  2. MaxBurn

    MaxBurn Regular member

    Joined:
    Sep 9, 2005
    Messages:
    1,027
    Likes Received:
    0
    Trophy Points:
    46
    Even if you dont get errors, you should still have a log in the usual locations.
    [bold]Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt

    Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.txt [/bold]

    These things record all burns, and we only need the last one. The burns are seperated by something like this:

    --------------------------------------------------------------------------------
    ====== *** NeroAPI, History File *** ======


    Windows XP 5.1
    IA32-xxxx-xxxx-
    --------------------------------------------------------------------------------

    that was from a Nero 6 log, but 7 looks much like that. Underneath the divider is the operating system, and right below that is the begining of the serial number. When posting a log, just include the last burn log, and be sure to edit out your serial numbers by typing xxxx over them, or deleting them before posting to the forum.

    Look for the nerohistory.txt file and post it. The log will show up any conflicts you may have.

     
  3. Purrrdy

    Purrrdy Member

    Joined:
    May 4, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    11
    Hi Max burn, Thanks for the reply, I was beginning to feel invisible :) I've unistalled & re-installed both programs, so didn't have a ligfile from the last go-rounds. I guess I need to write in to Nero as well as to where my Recode went to? According to the links provided in this forum, I should have been able to dl the install pkg #2 and get Recode. Nope. Anyways, I tried again this morning and it acted like it was burning and said that it had finished successfully, but again, it would not eject the disk so I had to shut down and retrieve it now.

    OK, that is very weird....I just checked to see if I could see anything on that disk and my drives are set up like this: E: is my new HP Lightscribe, F: is my CD-RW and G: is my external Blue Eye DVDRW drive (that pooped out on me months ago, but will still play DVD's.)My computer is saying that it is a Sony? I tried to read the disk from G first and it said it was not accesible, so I put the disk in the E drive to see, and for whatever reason, as soon as I did, under My COmputer, it changed from a DVD RW to a plain CD drive? As soon as I took the disk out, it changed back to a DVDRW drive. Me thinks I am headed to the looney bin :)

    \Here is the logfile from the burn I did earlier this morning, hope you can make some sense of it! Thanks again for your reply....this is driving me crazier.

    ====== *** Nero-Burning Rom, History File *** ======


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <HP DVD Writer 740b> Version: FF24 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <HP DVD Writer 740b >Version: FF24 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST380020A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 740b atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-RW SOHR-5239V atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 740b E: CDRom0
    LITE-ON CD-RW SOHR-5239V F: CDRom1
    SONY DVD RW DW-D22A G: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1015MB (1039856kB)
    Free physical memory: 571MB (585372kB)
    Memory in use : 43
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.5.2006
    UDF/ISO compilation
    3:27:32 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    3:27:33 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    3:27:33 AM #3 Text 0 File Isodoc.cpp, Line 6356
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    3:27:33 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    3:27:33 AM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    3:27:33 AM #6 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 740b running

    3:27:33 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    3:27:33 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    3:27:33 AM #9 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    3:28:13 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286143 (508:01.68, 4465MB)

    3:28:13 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    3:28:13 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: HP DVD Writer 740b, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    3:28:13 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Disc not empty. Insert empty disc.
    (Medium in drive: DVD+R. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)

    3:28:13 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [HP DVD Writer 740b]
    --------------------------------------------------------------

    3:28:13 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [HP DVD Writer 740b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286144 | lead-out | 1 | 0x41 | 0x00

    3:28:13 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    3:28:14 AM #17 Text 0 File Burncd.cpp, Line 4120
    Cache writing successful.

    3:28:14 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    3:28:14 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 16x (22,160 KB/s)

    3:28:14 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:28:14 AM #21 Text 0 File Cdrdrv.cpp, Line 8862
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    3:28:14 AM #22 Text 0 File DVDPlusRW.cpp, Line 665
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    3:34:00 AM #23 Text 0 File WriterStatus.cpp, Line 116
    <HP DVD Writer 740b > start writing Lead-Out at LBA 2286144 (22E240h), lenght 0 blocks

    3:34:01 AM #24 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    3:38:21 AM #25 Phase 37 File dlgbrnst.cpp, Line 1832
    Burn process completed successfully at 16x (22,160 KB/s)


    Existing drivers:
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 10/29/2003 9:05:12 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 7/30/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 3:27:50 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
  4. MaxBurn

    MaxBurn Regular member

    Joined:
    Sep 9, 2005
    Messages:
    1,027
    Likes Received:
    0
    Trophy Points:
    46
    Hi Purrrdy,
    Lets see what we can do here. First write down your serial numbers as you are going to need them.
    When you un-installed Nero before, did you use a clean tool? Nero has these, and it removes registry entrys also. The version of Nero you have is not 6.6.0.18, its
    and that version had bugs. So you will need to remove Nero (again) and install the .18 version.
    Use the cleantool:
    http://www.nero.com/nero6/enu/General_CleanTool.html
    Then DL and install the .18 Nero
    http://www.filehippo.com/download_nero_burning_rom/tech/?539
    It should give you your recode back.
    It thought the disc you were using was not blank.
    As far as media goes, i would suggest using Verbatim or Tys found under Sony, Maxell, Fuji, if made in japan is on the spindle.
    I would suggest going no faster than 8x, starting at 4x and working your way up to 8x.
    The log said burn successful, but as you said, you had to reboot to get it out. Try the version update. The one i linked doesnt have the Yahoo toolbar. Try different media, and see if that helps also. I couldnt find any firmware updates for that HP drive.
    Give those things a try, and post back here with a burn log, if it still fails. Nero that came bundled with the HP drive is an OEM version of Nero, and they dont always have all the features turned on, and will only work with the drive that nero came bundled with. Still, if it had recode before, it should let you have it again on an update.
     
    Last edited: May 12, 2006
  5. MaxBurn

    MaxBurn Regular member

    Joined:
    Sep 9, 2005
    Messages:
    1,027
    Likes Received:
    0
    Trophy Points:
    46
  6. Purrrdy

    Purrrdy Member

    Joined:
    May 4, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    11
    Thanks for all of the info......I tried both of the DL's and got even less features than I started with! So, I dl'd Clone & Any DVD and both of them worked just fine. Boy.....Nero has some serious issues....or at least with me :)
     
  7. MaxBurn

    MaxBurn Regular member

    Joined:
    Sep 9, 2005
    Messages:
    1,027
    Likes Received:
    0
    Trophy Points:
    46
    I use CloneDVD2 and AnyDVD about 98% of the time and never have problems. I like the ability to keep the menu, and the main movie only, or i can select one or two extras. Clone doesnt booktype, but both of my drives have other utilities that do that automatically for me. You wont be sorry you got both those programs.
     
  8. MaxBurn

    MaxBurn Regular member

    Joined:
    Sep 9, 2005
    Messages:
    1,027
    Likes Received:
    0
    Trophy Points:
    46
    I just found a setting in Nero that tells it to NOT eject the disc after a burn. It is under the Options part. I will post a capture of it. Maybe you have that checked and that is what is keeping Nero from ejecting?? Just a guess.
    Here is the setting:
    [​IMG]

    Also here is a link to a thread my buddy Rav009 put together on PC health.
    http://forums.afterdawn.com/thread_view.cfm/292257
     
    Last edited: May 19, 2006

Share This Page