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Nero's PMA update failure error

Discussion in 'DVD±R for advanced users' started by Sgt_USMC, Jul 25, 2004.

  1. Sgt_USMC

    Sgt_USMC Member

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    I have a Sony DRU500A burner and using Nero6 v-6.3.1.17, trying to copy a DVD Video and have been getting a PMA update failure? What does this mean? I have removed Nero and reinstalled it. My burner has the lastest driver. Before I took my burner out of my computer and smash it I thought I would check first if anyone else has encountered this error and found a work around.
     
  2. danoj

    danoj Member

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    Hello, I have same problem. I just bought LG GSA-4120B burner and I could finish only 2 DVDs (Memorex). All other ended with "PMA update failure".
    Can anybody explain why ?
    My configuration : AMD Barton 2500+, MB K7 Nforce2, Maxtor 120 GB, 512 MB RAM, DVD-ROM Toshiba
     
  3. Jeanc1

    Jeanc1 Guest

    [bold]Program Memory Area Update Failure [/bold]

    Are you doing anything with your PC while you are burning? Like listening to music, surfing the web , and so on ? Do you have a lot of applications running in the background ?
    Nero is telling you your PC is not feeding the data for the burn . Defragmenting your drive, closing other applications ,using good media and going for a coffee while the burn is in progress may solve your problem !

    Smiles!!
     
  4. Sgt_USMC

    Sgt_USMC Member

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    I do know that if your burning, not to do anything else on the computer. The computer take alot of your resources when burning. I usually do control-alt-delete (task manager) and end other programs like a firewall program or other that would use a lot of resources (no system running files). I'm pretty knowledgable when it comes to this kind of stuff, but nobody seems to know why I still get the errors. Some of the problems comes from the type of media I use. I've found that my Sony burner only works with Sony or Memorex DVD-R's. It wont use anything else. Now when using Memorex its working 1 out of 4-5 times. I have not done a defrag lately but I will run one now, then try and burn a backup movie that's on my HD. I will post another thread with my results. Thankx for the input.
     
  5. Sgt_USMC

    Sgt_USMC Member

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    Nope, Defraged both drives and still getting the stupid Nero error. Could be a hardware issue.
     
  6. sly1171

    sly1171 Member

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    I'm running into the same error with my Sony DRU 700A.
    If It's a hardware issue it's more likely going to be an issue with the RAM chips. I'll be able to ascertain if this is it tomorrow when I get a new RAM chip that I ordered to resolve a different issue. Another possibility that seems to have come up quite frequently on other forums is the media, but I have some reservations about that theory because I have two spools of the same brand and almost all of the media on the first spool burned just fine. Now I'm having problems with 2/3 of the disks I've used.
    The PMA Update Error doesn't occur because of Nero's inability to keep the buffer full. That's a Buffer Underrun error. Those are much more rare now thanks to technologies such as Smart-BURN. A PMA Update error, or Program Memory Area Update Error, occurs when the CD or DVD tries to close off the session but can't write the updated TOC information to the Program Memory Area.
    That being said, however, I have absolutely no idea how to prevent it.
     
  7. LxOxSxI

    LxOxSxI Member

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    Have you thought of updating your nero to .20?

    -LxOxSxI
     
  8. ccampbell

    ccampbell Regular member

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    Those who are having this issue, can you provide a copy of the Nero Log file from the failed write attempt?

    Edit the Log file before posting so as not to show your Nero serial key of course. :)

    The PMA area is the 'Program Memory Area' on the media. When you begin writing to a disc, in Track-At-Once mode the Lead-In is reseverd, but not written too yet as the data has yet to be written to the disc. And the Lead-in contains information as to where the data is located on the disc so that it can be retrieved later when you go to read the disc.

    Till the Lead-In is written, this information is contained in the PMA on the disc. There is a limited number of times that you can write to the PMA, but you it's impossible to fill that area up before you filled up the disc.

    When you are unable to write to the PMA area, it's normally caused by poor media, dust on the optical head, recording software problems, old firmware on the recorder, or a recorde in need of alignment. But 90% of the time its media related.

    Regards,

    Craig
     
  9. Sgt_USMC

    Sgt_USMC Member

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    I went to BestBuy and got a 10 pack of FujiFilm DVD-R 4x and so far no problems. I have heard that some memorex disc are bad. My question is, the disc that I did get the PMA error on, are those bad now?
     
  10. ccampbell

    ccampbell Regular member

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    Possibly.

    If you have a colleague with a different model DVD Recorder, I would suggest seeing if they have trouble writing to that media.

    Regards,

    Craig
     
  11. dgreatone

    dgreatone Guest

    At this point I've found out that the type of media with the Sony DVD Writer doesn't have anything to do with error.

    You need to set the amount of megs of RAM for Nero to use, your Nero may be set to automatically which may be using to much RAM.

    What I did in the Nero Express portion of Nero, I click on the MORE button.

    Click on the configure button at the botton of the nero screen.

    This will be bring you to a screen with tabs, select the ULTRABUFFER tab

    On the drop down box that indicates METHOD, if this is set to automatic, change it to Manual Configuration, this will allow you to enter the amt of meg to let nero use. On the Data buffer size box I entered 50 for 50mb.

    This worked for me. I think you should try it.
     
  12. Sgt_USMC

    Sgt_USMC Member

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    Thanks, I tried that and still didn't work. Then I went to CompUSA and bought a Memorex 8X DVD Burner and you know what, it works, no PMA errors. I got the Memorex True8X Dual Format and it works great. So if anyone is looking into buying a Sony DVD Burner, dont. After all the problems that I've had with that, it's not worth it. Plus the Sony DRU-500A cost me $300 when I bought it two years ago. This new Memorex drive is $110 at any CompUSA plus it comes with the full version of Nero 6 System Suite which that software alone runs $100. Thank for everyones input, it was a hardware issue.
     
  13. sly1171

    sly1171 Member

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    I have a Sony DRU-500A and a Sony DRU-700A. I was running into the same issue (see my earlier posts), but I recently found that when I don't use the Nero Smart Start to launch Nero Burning ROM then I don't run into the issue. I've tried Princo, Sonic and Matrix DVD-Rs and the media doesn't seem to make any difference at all. If, however, I launch SmartStart first, I seem to run into the issue almost every time.
     
  14. Sgt_USMC

    Sgt_USMC Member

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    Never heard of that, but you know I thought it was just a program issue at first and even tried burning with other burning softwares and still got the error. Come to find out it was my burner. It doesn't matter on the media but now it will only burn memorex DVD-RW not any DVD-R's. Well if anyone has a Sony burner, switch now. PS, the Sony tech support could not figure out my problem.
     
  15. scarng

    scarng Member

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    Same issues with PMA Update Failuer with Memorex DVD-R
    (CMC MAG.AF1

    LOG FILES
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
    Nero version: 6.3.1.20
    Recorder: <SONY DVD RW DRU-500A> Version: 2.1a - HA 1 TA 0 - 6.3.1.20
    Adapter driver: <atapi> HA 1
    Drive buffer : 8192kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <SONY DVD RW DRU-500A >Version: 2.1a - HA 1 TA 0 - 6.3.1.20
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200BB-18CAA0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD1200BB-00DAA1 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : SONY DVD RW DRU-500A atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG CDRW/DVD SM-352B atapi Port 1 ID 1 DMA: On
    DiskPeripheral : fasttx2k Port 3 ID 0 DMA: Off
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    SONY DVD RW DRU-500A H: CDRom0
    SAMSUNG CDRW/DVD SM-352B F: CDRom1
    Generic DVD-ROM G: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (83886080) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048096kB)
    Free physical memory: 519MB (531672kB)
    Memory in use : 49 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    12.9.2004
    UDF/ISO compilation
    1:09:19 PM #1 Phase 112 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation started

    1:09:19 PM #2 Phase 114 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation completed (no file modified)

    1:09:19 PM #3 Text 0 File Isodoc.cpp, Line 6065
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    1:09:19 PM #4 Phase 111 File dlgbrnst.cpp, Line 1855
    DVD-Video files sorted

    1:09:19 PM #5 Text 0 File Reader.cpp, Line 126
    Reader running

    1:09:19 PM #6 Text 0 File Writer.cpp, Line 124
    Writer SONY DVD RW DRU-500A running

    1:09:19 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    1:09:19 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    1:09:19 PM #9 Text 0 File Burncd.cpp, Line 3173
    Turn on Disc-at-once, using DVD media

    1:09:19 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2152255 (478:16.55, 4203MB)

    1:09:19 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
    Write in overburning mode: NO (enabled: CD)

    1:09:19 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
    Recorder: SONY DVD RW DRU-500A, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AF1
    Disc Application Code: 64, Disc Physical Code: 193

    1:09:19 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    1:09:19 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2152256 (2152256) = #2152256/478:16.56
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2152256 blocks [SONY DVD RW DRU-500A ]
    --------------------------------------------------------------

    1:09:19 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [SONY DVD RW DRU-500A ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4407820288, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2152256 | lead-out | 1 | 0x00 | 0x41

    1:09:19 PM #16 Phase 24 File dlgbrnst.cpp, Line 1855
    Caching of files started

    1:09:20 PM #17 Text 0 File Burncd.cpp, Line 4183
    Cache writing successful.

    1:09:20 PM #18 Phase 25 File dlgbrnst.cpp, Line 1855
    Caching of files completed

    1:09:20 PM #19 Phase 28 File dlgbrnst.cpp, Line 1855
    Speed measurement started

    1:09:20 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    1:11:21 PM #21 Text 0 File WriterStatus.cpp, Line 115
    <SONY DVD RW DRU-500A > start writing Lead-Out at LBA 2152256 (20D740h), lenght 0 blocks

    1:11:21 PM #22 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    1:11:21 PM #23 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    1:11:21 PM #24 Phase 29 File dlgbrnst.cpp, Line 1806
    Speed measurement completed: 26.1x (36,044 KB/s)

    1:11:21 PM #25 Phase 36 File dlgbrnst.cpp, Line 1855
    Burn process started at 4x (5,540 KB/s)

    1:11:22 PM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    1:11:22 PM #27 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 13:21,950 (801950ms) -> OK

    1:11:22 PM #28 Text 0 File DVDR.cpp, Line 1942
    Recording mode: Sequential Recording Mode

    1:11:22 PM #29 Text 0 File Mmc.cpp, Line 20531
    Set BUFE: Power-Burn -> ON

    1:11:22 PM #30 Text 0 File DVDR.cpp, Line 2083
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    1:11:22 PM #31 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    1:11:24 PM #32 Text 0 File Cdrdrv.cpp, Line 1294
    13:11:24.515 - SONY DVD RW DRU-500A\H1 T0 : Queue again later

    1:11:52 PM #33 SCSI -1194 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x031C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x04
    CDB Data: 0x2A 0x00 0x00 0x00 0x08 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF1 0x00 0x03 0xFF 0xFF 0x03 0xB0 0x12
    0x00 0x00 0x00 0x00 0x73 0x04

    1:11:52 PM #34 CDR -1194 File Writer.cpp, Line 304
    PMA update failure

    1:11:52 PM #35 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    1:11:52 PM #36 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    1:11:52 PM #37 Text 0 File DVDR.cpp, Line 2325
    EndDAO: Last written address was 2239

    1:11:52 PM #38 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    1:11:52 PM #39 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    1:11:52 PM #40 Phase 38 File dlgbrnst.cpp, Line 1855
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/8/2004 6:37:02 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     

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