Hello! I am having a problem with Nero Vision Expres 3.1.0.21. When I try to burn to one of the above DVD+Rs, I get a pop-up telling me to insert a compatible disc. Nero Tech Support told me to uninstall and re-install. Tried that - same issue. The Verbatim Digital Movie DVD is made expressly for burning movie DVDs. Any ideas? Thanks ahead of time! Bob
Hello rlmmidas See if you have a failed burn log for this to post. Look here: program files>ahead>nero>nerohistory If there is one post it just be sure to edit out your serial # - usually begins w/ 1A, 1C or 5C. If not what's the make and model of the burner?
Thanks ! Here's the history log [sn removed]: Robert Miller Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 3:03:36 PM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM Nero version: 6.3.1.13 (Nero Express) Recorder: <PLEXTOR DVDR PX-712A> Version: 1.09 - HA 1 TA 2 - 6.3.1.13 Adapter driver: <nvatabus> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <PLEXTOR DVDR PX-712A >Version: 1.09 - HA 1 TA 2 - 6.3.1.13 Adapter driver: <nvatabus> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD2500JB-00REA0 20.0 ultra Port 0 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00JJA0 nvatabus Port 1 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00FMA0 nvatabus Port 1 ID 1 DMA: Off CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 2 DMA: Off === CDRom-Device-Map === PLEXTOR DVDR PX-712A D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 257MB (263276kB) Memory in use : 49 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.9.2006 ISO compilation 9:20:39 AM #1 Text 0 File Isodoc.cpp, Line 6065 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 9:20:39 AM #2 Text 0 File Reader.cpp, Line 118 Reader running 9:20:39 AM #3 ISO9660GEN -11 File geniso.cpp, Line 3899 First writeable address = 0 (0x00000000) 9:20:39 AM #4 Text 0 File Burncd.cpp, Line 3167 Turn on Disc-at-once, using DVD media 9:20:45 AM #5 Phase 40 File dlgbrnst.cpp, Line 1836 Aborted by user 9:20:45 AM #6 Text 0 File DlgWaitCD.cpp, Line 245 Disc check failed: Medium not allowed (Wrong CD) 9:20:45 AM #7 Text 0 File DlgWaitCD.cpp, Line 257 Write in overburning mode: NO (enabled: CD) 9:20:45 AM #8 Text 0 File DlgWaitCD.cpp, Line 2137 Recorder: PLEXTOR DVDR PX-712A Medium not present 9:20:45 AM #9 Text 0 File DlgWaitCD.cpp, Line 418 >>> Protocol of DlgWaitCD activities: <<< ========================================= Compilation cannot be written on that medium type. (Medium in drive: CD-R. Medium required by compilation: DVD+R/RW, DVD-R/RW.) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 3:03:36 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 1/26/2005 2:03:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\nvatabus.sys': Ver=5.10.2600.0446 built by: WinDDK, size=79360 bytes, created 6/3/2004 11:40:46 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ====== Robert Miller Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 3:03:36 PM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM Nero version: 6.3.1.13 (Nero Express) Recorder: <PLEXTOR DVDR PX-712A> Version: 1.09 - HA 1 TA 2 - 6.3.1.13 Adapter driver: <nvatabus> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <PLEXTOR DVDR PX-712A >Version: 1.09 - HA 1 TA 2 - 6.3.1.13 Adapter driver: <nvatabus> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD2500JB-00REA0 20.0 ultra Port 0 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00JJA0 nvatabus Port 1 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00FMA0 nvatabus Port 1 ID 1 DMA: Off CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 2 DMA: Off === CDRom-Device-Map === PLEXTOR DVDR PX-712A D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 306MB (313712kB) Memory in use : 40 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.9.2006 CD-ROM (ISO) 9:22:03 AM #1 Text 0 File Isodoc.cpp, Line 6065 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : TAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 9:22:03 AM #2 Phase 72 File dlgbrnst.cpp, Line 1836 BURN-Proof activated 9:22:03 AM #3 Text 0 File Reader.cpp, Line 118 Reader running 9:22:03 AM #4 Text 0 File Writer.cpp, Line 124 Writer PLEXTOR DVDR PX-712A running 9:22:03 AM #5 ISO9660GEN -11 File geniso.cpp, Line 3899 First writeable address = 0 (0x00000000) 9:22:03 AM #6 Text 0 File Burncd.cpp, Line 3167 Turn on Track-at-once, using CD-R/RW media 9:22:03 AM #7 Text 0 File DlgWaitCD.cpp, Line 245 Last possible write address on media: 359845 ( 79:59.70) Last address to be written: 284643 ( 63:17.18) 9:22:03 AM #8 Text 0 File DlgWaitCD.cpp, Line 257 Write in overburning mode: NO (enabled: CD) 9:22:03 AM #9 Text 0 File DlgWaitCD.cpp, Line 2137 Recorder: PLEXTOR DVDR PX-712A; CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation ATIP Data: Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71) Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid) 9:22:03 AM #10 Text 0 File DlgWaitCD.cpp, Line 418 >>> Protocol of DlgWaitCD activities: <<< ========================================= 9:22:03 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 813 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 284644 (284644) = #284644/63:15.19 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 284642 blocks [PLEXTOR DVDR PX-712A ] -------------------------------------------------------------- 9:22:03 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 982 Prepare recorder [PLEXTOR DVDR PX-712A ] for write in TAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 583258112, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ -150 | lead-in | 0 | 0x00 | 0x41 -150 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 284644 | lead-out | 1 | 0x00 | 0x41 9:22:03 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1028 Removed 2 run-out blocks from end of track 1. Length: 284644 -> 284642. 9:22:03 AM #14 Phase 24 File dlgbrnst.cpp, Line 1836 Caching of files started 9:22:03 AM #15 Text 0 File Burncd.cpp, Line 4177 Cache writing successful. 9:22:03 AM #16 Phase 25 File dlgbrnst.cpp, Line 1836 Caching of files completed 9:22:03 AM #17 Phase 36 File dlgbrnst.cpp, Line 1836 Burn process started at 48x (7,200 KB/s) 9:22:03 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2342 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:22:03 AM #19 Text 0 File Mmc.cpp, Line 20180 Set BUFE: BURN-Proof -> ON 9:22:08 AM #20 Text 0 File Cdrdrv.cpp, Line 1293 09:22:08.781 - PLEXTOR DVDR PX-712A\H1 T2 : Queue again later 9:24:52 AM #21 Text 0 File ThreadedTransfer.cpp, Line 229 all writers idle, stopping conversion 9:24:59 AM #22 Text 0 File Mmc.cpp, Line 15005 <PLEXTOR DVDR PX-712A > start Close Session 9:25:25 AM #23 Phase 37 File dlgbrnst.cpp, Line 1836 Burn process completed successfully at 48x (7,200 KB/s) 9:25:25 AM #24 Phase 78 File dlgbrnst.cpp, Line 1836 Data verification started 9:27:43 AM #25 Text 0 File UDFCompilationImpl.cpp, Line 1382 Total files=8, identical=7, different=0, inaccessible=0, skipped=1. 9:27:43 AM #26 Phase 80 File dlgbrnst.cpp, Line 1836 Data verification completed successfully Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 3:03:36 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 1/26/2005 2:03:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\nvatabus.sys': Ver=5.10.2600.0446 built by: WinDDK, size=79360 bytes, created 6/3/2004 11:40:46 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ====== Windows XP 5.1 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 3:03:36 PM ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero API version: 6.6.0.18 Using interface version: 6.6.0.12 Installed in: C:\Program Files\Ahead\Nero\ Application: ahead\NeroVision Internal Version: 6, 6, 0, 18e Recorder: <PLEXTOR DVDR PX-712A> Version: 1.09 - HA 1 TA 2 - 6.6.0.18 Adapter driver: <nvatabus> HA 1 Drive buffer : 8192kB Bus Type : default (0) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : WDC WD2500JB-00REA0 20.0 ultra Port 0 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00JJA0 nvatabus Port 1 ID 0 DMA: Off DiskPeripheral : WDC WD800JB-00FMA0 nvatabus Port 1 ID 1 DMA: Off CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 2 DMA: Off === CDRom-Device-Map === PLEXTOR DVDR PX-712A D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523760kB) Free physical memory: 241MB (246828kB) Memory in use : 52 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 17.9.2006 NeroAPI 4:20:54 PM #1 Phase 111 File APIProgress.cpp, Line 276 DVD-Video files sorted 4:20:56 PM #2 Text 0 File Reader.cpp, Line 127 Reader running 4:20:56 PM #3 Text 0 File Writer.cpp, Line 122 Writer PLEXTOR DVDR PX-712A running 4:20:56 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 4:20:56 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 4:20:57 PM #6 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using DVD media 4:22:29 PM #7 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2057231 (457:09.56, 4018MB) 4:22:29 PM #8 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 4:22:29 PM #9 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: PLEXTOR DVDR PX-712A, Media type: DVD+R Disc Manufacturer ID: MCC, Media Type ID: 003, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 3 4:22:29 PM #10 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= Insert empty disc to write to. (Medium in drive: DVD+R. Medium required by compilation: DVD+R/RW, DVD-R/RW.) 4:22:29 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2057232 (2057232) = #2057232/457:9.57 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2057232 blocks [PLEXTOR DVDR PX-712A] -------------------------------------------------------------- 4:22:29 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [PLEXTOR DVDR PX-712A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4213211136, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2057232 | lead-out | 1 | 0x41 | 0x00 4:22:32 PM #13 Phase 24 File APIProgress.cpp, Line 276 Caching of files started 4:22:32 PM #14 Text 0 File Burncd.cpp, Line 4122 Cache writing successful. 4:22:32 PM #15 Phase 25 File APIProgress.cpp, Line 276 Caching of files completed 4:22:32 PM #16 Phase 28 File APIProgress.cpp, Line 276 Speed measurement started 4:22:32 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 4:23:55 PM #18 Text 0 File WriterStatus.cpp, Line 116 <PLEXTOR DVDR PX-712A > start writing Lead-Out at LBA 2057232 (1F6410h), lenght 0 blocks 4:23:55 PM #19 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 4:23:55 PM #20 Phase 29 File APIProgress.cpp, Line 276 Speed measurement completed: 36.8x (50,912 KB/s) 4:23:55 PM #21 Phase 36 File APIProgress.cpp, Line 276 Burn process started at 12x (16,620 KB/s) 4:23:55 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 4:23:55 PM #23 Text 0 File Cdrdrv.cpp, Line 8892 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 258 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 3 h Disc Manufacturer ID: MCC..... Media type ID: 003 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 03 4D 43 43 00 00 - 00 00 00 30 30 33 00 38 ...MCC.....003.8 23 54 37 12 02 42 6E 02 - A8 6B 15 15 0B 0B 08 08 #T7..Bn..k...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 4:23:55 PM #24 Text 0 File DVDR.cpp, Line 5659 Drive: PLEXTOR DVDR PX-712A Book Type request [PX]: DVD-ROM Changing the Book Type was finished successfully, return code 0 4:23:55 PM #25 CDR -1207 File DVDR.cpp, Line 5306 Book Type automatically set to: DVD-ROM 4:23:55 PM #26 Text 0 File DVDPlusRW.cpp, Line 659 Start write address at LBA 0 DVD high compatibility mode: Yes 4:23:56 PM #27 Text 0 File Cdrdrv.cpp, Line 1288 16:23:56.984 - PLEXTOR DVDR PX-712A\H1 T2 : Queue again later 4:29:20 PM #28 Text 0 File WriterStatus.cpp, Line 116 <PLEXTOR DVDR PX-712A > start writing Lead-Out at LBA 2057232 (1F6410h), lenght 0 blocks 4:29:20 PM #29 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 4:29:44 PM #30 Text 0 File DVDR.cpp, Line 5659 Drive: PLEXTOR DVDR PX-712A Book Type request [PX]: DVD+R Changing the Book Type was finished successfully, return code 0 4:29:44 PM #31 Phase 37 File APIProgress.cpp, Line 276 Burn process completed successfully at 12x (16,620 KB/s) Existing drivers: File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 3:03:36 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 1/26/2005 2:03:00 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** NeroAPI, History File *** ====== The burner is a Plextor PX-712A with the latest firmware [1.09]. Your thoughts are appreciated - Bob
You have a few logs here so edit out the serial in the others. It begins w/ 1A and is under this ====== *** Nero-Burning Rom, History File *** ====== Check your transfer mode - all should be set to DMA. Here's a guide to get you in the right direction: http://forums.afterdawn.com/thread_view.cfm/260038 Might want to take down the burn speed to the rated speed of the verbs - 8x. Is the only time you get this error when you use the verbatim? For Vision may need to make it a 2 step process. Set it burn to image recorder. You'll get a pop after transcoding to pick a folder to save it too. This will create a nrg file. Use Imgburn (free) to burn it. http://imgburn.com Let's see how that goes.
Thanks, Binkie! Interestingly, your second reply didn't show up for a few days . . . Anyway, I checked the DMA mode - the two 80 gig drives are set to DMA 5 and the DVD [on the secondary channel] is set to DMA 2 [Ultra 33] according to Device Manager - wonder why NV3 sees DMA "off". Both channels are "greyed out" so I can't change them. The 250 gig drive is on a Promise Ultra133 PCI card - I assume it is running at 133 capabilities . . . I will reduce burn speed and try it but . . . I had NO problems with this until I allowed Nero's web site to 'upgrade' my initial CD install - the Verbatim Digital Movie DVDs worked great before the upgrade. Afterward, I found that Nerovision wanted A LOT OF DVD SPACE to burn a DVD compliant MPG that [in my opinion] should have fit on a single DVD. The original version of Nero was 6.3.11.3 and NVE was NVE 2 but I'm not sure what version. I uninstalled everything / ran Nero's Clean Tool And their tool that cleans the Registry / reinstalled from the CD / upgraded to Nero 6.6.0.18 and NVE 3.1.0.21 - that's where I am right now. NVE works OK with Verbatim 94930 DVD+Rs - just won't accept the Digital Movie DVDs - maybe I'm beatin' a dead horse but it DID work OK before. Hope I don't have to reintall WinXP and start from ground level. Also, BTW, I can't figure out how to edit my post of the logs . . . Thanks again, Bob
Hi Bob To edit out the post just look to the right of the post and you'll see this Click on it to edit the post. The dma thing is okay - Nero doesn't report the mode correctly when using nvidia, raid etc. Best to check and make sure. No I don't think you need to do a reformat - it's only the Digital Movie DVD's that give the problem so it may just be a nero 'glitch' or maybe a few bad discs (?). So another option may be to do a clean install again. This time add the driver cleaner & registry checker. Uninstall Nero, run the clean tools than just reinstall 6.6.0.18 from these links: driver cleaner & registry checker clean tool package 1 package 2 (recode & vision) Or do the 2 step process - can save to the image recorder and use Nero or ImgBurn (may be a better option w/ these discs). Try that and keep us posted!