new eternal hard drive problem

Discussion in 'PC hardware help' started by andy15, Nov 7, 2007.

  1. andy15

    andy15 Regular member

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    i backed up loads off films music pictures etc to a new external hard drive which is 500gb i had used 55gb which as been double checked anyway i tryed moveing a 6.7gb image file on to it from laptop so i could burn it on main pc dew to specal dvd burner required for that image a got this message

    sorry drive is full delete spome files or clean disk

    i tryed turning it on an offboth the laptop and the drive still nothing.

    helpppppppp plz
     
    andy15, Nov 7, 2007
    #1
  2. binkie7

    binkie7 Moderator Staff Member

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    Did you format the external to NTFS? They usually are in FAT32 which doesn't handle files over 4 gig.
     
    binkie7, Nov 7, 2007
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  3. slw3737

    slw3737 Member

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    i have the same prob.
    my drive needs to be reformated.
    how do you reformat it?
     
    slw3737, Nov 7, 2007
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  4. binkie7

    binkie7 Moderator Staff Member

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    You'll need to backup anything on it first that you want to keep.
    Then you can go into my computer (right click on it)>manage>storage>disc management.
    Here's a guide from Microsoft for XP - link
     
    binkie7, Nov 7, 2007
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