new hard drive problem

Discussion in 'PC hardware help' started by vcrayon, May 31, 2005.

  1. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    Yesterday I installed a new 160GB Western Digital HD and set it up as the slave drive. today i have noticed that the read rate on the new hard drive is very slow. i tried watching a movie that i had originally on my old HD off of the new drive and it was very choppy (skipped at least 10-12 second at a time). not to mention it took about 12 minutes to copy the 700MB movie to the new hard drive.

    the movie works fine on my old HD. any ideas?
     
    Last edited: May 31, 2005
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    slave to what drive & what type of ide cable, 40 or 80 wire???
     
  3. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    the 160 GB is the slave to the original drive, which is a 55.8GB.
    as for the ide cable i used the one that was already in my computer, not the one that was supplied with the new HD. i have no idea if its a 40 or 80 wire one.
     
  4. baabaa

    baabaa Active member

    Joined:
    Jan 7, 2003
    Messages:
    1,768
    Likes Received:
    0
    Trophy Points:
    66
    Here some info on the cables, you should be able to compare yours

    http://www.pcguide.com/ref/hdd/if/ide/confCable80-c.html

    Also, have you got DMA enabled on your new HD?

    System Properties
    Hardware
    Device Manager
    IDE ATA/ATAPI controller
    Primary controller
    Advanced Settings
    Device 1
    (Transfer mode DMA if available, current transfer mode DMA xxx)
     
  5. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    it is say DMA if available but it is in PIO mode. i tried uninstalling and reinstalling the driver to make it DMA but it's still in PIO. im going to replace the cable tomorrow i hope it works :)
     
  6. baabaa

    baabaa Active member

    Joined:
    Jan 7, 2003
    Messages:
    1,768
    Likes Received:
    0
    Trophy Points:
    66
    Is the cable 40 way or 80 way?

    Which driver did you uninstall - the HD itself or the Primary IDE controller?

    If it was just the HD itself, unistall the Primary HD controller and see if it cures it.

    BTW:Don't worry about uninstalling the controller, just reboot afterwards and Windows will reinstall it.
     
  7. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    the new cable is an 80 way. i didnt check how many conductors the one inside the PC has. (oops)
    i uninstalled the "primary IDE channel" driver and rebooted.


    is that the right one or should i have done the Intel Ultra ATA Storage Controller?
     
  8. baabaa

    baabaa Active member

    Joined:
    Jan 7, 2003
    Messages:
    1,768
    Likes Received:
    0
    Trophy Points:
    66
    Ahhhh, that'll be it............

    Did it alter when you uninstalled the Primary controller?
    If it didn't (and I don't think it did), then try the the Intel one, that should set you straight......................
     
  9. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    well it didnt work. it is still in PIO mode.
    i think i need to replace the cable.

     
  10. baabaa

    baabaa Active member

    Joined:
    Jan 7, 2003
    Messages:
    1,768
    Likes Received:
    0
    Trophy Points:
    66
    Tell you what try the following:

    Uninstall the Intel controller, reboot but don't reinstall it.
    Uninstall the HD - but don't reboot
    Uninstall the Primary controller, then reboot
    Any change?

    If not, heres another possible option, you may have to remove/swap another device around if you have one on the Secondary IDE.
    I am actually wondering whether there is an issue with both HD's being on the same cable.
    Have you got a Secondary IDE port (and cable) on the motherboard, configure it as Master on the Secondary and see if DMA pops back in there..............
     
  11. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    alright after all this stuff i finally found the problem. Dell has a bad bios configuration that wont allow for primary slave drives to use DMA. The only thing I needed to do was change that BIOS setting and now it works perfectly fine. Thanks for your help ddp.
     
  12. vcrayon

    vcrayon Member

    Joined:
    May 31, 2005
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    11
    and baabaa too :)
     
  13. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,169
    Likes Received:
    137
    Trophy Points:
    143
    no problem, teach & learn. right baabaa??
     
  14. baabaa

    baabaa Active member

    Joined:
    Jan 7, 2003
    Messages:
    1,768
    Likes Received:
    0
    Trophy Points:
    66
    Bit late, but [bold]oooooooooh Yes[/bold]

    Shall make a note of that one aswell, as I think others shall come across that little nasty.

    Anyways ,glad to have helped and [bold]Welcome to Afterdawn[/bold]
     
    Last edited: Jun 4, 2005

Share This Page