no ip address in windows xp pro

Discussion in 'PC hardware help' started by Mangosdad, Feb 4, 2005.

  1. Mangosdad

    Mangosdad Guest

    I've had this computer for 2 years with xp pro, and never had a problem going on line. Two days ago i couldn't get on line with my cable modem. When I checked in c:prompt I had no ip address. I've run my anti-virus program with the latest updates and still nothing. Can anyone please help ?
     
    Mangosdad, Feb 4, 2005
    #1
  2. beanboy07

    beanboy07 Guest

    Unplug your modem for about a minute. Plug back in and wait for the status lights to go back to the proper state. It's called a refresh or power cycle. Then restart your pc or manually get your ip address. If you have a router power cycle that too but wait to plug it in until after your modem has came back online.
     
    beanboy07, Feb 4, 2005
    #2
  3. Mangosdad

    Mangosdad Guest

    That was one of the first things I tried but the modem is not the problem the computers ip address is coming up as 0.000.000.000, and I cannot reset it.
     
    Mangosdad, Feb 4, 2005
    #3
  4. Icemonkey

    Icemonkey Active member

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    What is the exact error you get if you try to renew the DHCP IP address? It could be a socket error.
     
    Icemonkey, Feb 4, 2005
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  5. Icemonkey

    Icemonkey Active member

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    Also, do you have Service Pack 2 installed?
     
    Icemonkey, Feb 4, 2005
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  6. ddp

    ddp Moderator Staff Member

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    are you using lan or usb for connection. if lan, is it onboard or pci card?
     
    ddp, Feb 4, 2005
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  7. Praetor

    Praetor Moderator Staff Member

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    Uninstall the NIC and reinstall it? Sometimes that does the trick ... also check that you dont have an overactive firewall :)
     
    Praetor, Feb 4, 2005
    #7
  8. Mangosdad

    Mangosdad Guest

    Thanks for your help,some somehow DHCP became un-enabled
     
    Mangosdad, Feb 8, 2005
    #8

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