no recovery disk and keyboard not working

Hi guys im new to the site and im looking for some help. Thankyou

a friend has asked me to have a look at his pc for him , when you turn it on you just get the screen saying esc to enter menu F8 to enter...etc

trouble is i cant get any further as the keyboard is not being
recognised for some reason , the usb ports are ok because when i plug a memory stick in the light on the stick comes on.

my friend has lost his recovery disk and driver disk too so to be
honest i dont know where to start, i mean i cant enter anything without the keyboard working and i cant insert the disk as i havent got it !!!!!!! arghh !!

by the way i have tried 2 keyboards (one usb type, and one the other round connection type) in all the ports and none of them
are recognising the keyboard but they are recognising the memory stick

thankyou for your help guys, like i say im new to the site so if i have posted this in the wrong place or anything , i aplogise

 

A PS/2 keyboard should always work if the keyboard works - if it's in the right connector (remember you have to plug a keyboard into the keyboard port, and so for the mouse, they're not general like USB) and is already connected when you turn the PC on and it doesn't pick up the keyboard the BIOS might be faulty and require a flash. You could try resetting the CMOS for now.

 

thanks for the reply mate. yeah the keyboard is plugged in the correct ps port because when you first turn the pc on the lights on the keyboard (caps lock etc) flash green, then go off and the keyboard is just dead.

how i do i go about doing a "flash" of resetting the cosmos?

thankyou

 

Just a heads up, they'll flash even if it's in the mouse port.

As for resetting the CMOS, you power off the PC (at the socket as well, not just turning it off), take the CMOS battery out and then use a CMOS clear jumper if your board has one.

 

Sorry to sound thick pal,but what does the battery look like, and whats a clear jumper!?

thankyou

 

oh, and also is all of this quite tricky to do or am i likely to mess up the pc
cheers

 

It's not difficult, but it has to be done with care. The CMOS battery is a coin-cell sized battery in a slot on the PC's motherboard. The CMOS Clear jumper is a jumper that may or may not be nearby that you have to change (a jumper being a set of metal pins joined with a small plastic connector - you usually change its position to make the reset - see your motherboard manual)

 

hi guys brilliant advice thankyou!

i have got the pc up and running again !! just a couple more issues and it will be sorted

first is i have done a check with spybot search and destory and its showing 354 problems ! only thing is its not deleting them all as its sort of freezing up half way through when its trying to fix the faults

second one is i have no audio device being recognised i cant update the drivers as i dont have a driver disk

have you any more good advice for me thanks in advance

 

I pray they're spyware and not viruses...
Try using Lavasoft Ad-Aware to clear them all out.

 

ok mate ill give it a go looking at the descripitons on spybot it looks like mainly trojans and adware ( the lad whos pc it is hasnt got a clue about pc health and his kid sister thinks its a toy)

have you got any idea what i could doabout the audio driver, no audio device is recognised althoughif i plug usb speakers in i can play through them

thanks

 

Go to the downloads section off the manufacturer's website perhaps?

 

ok ill give them a try tomorrow thankyou,

by the way ive had a look for the manufacture to download the audio driver and i cant find it , if anyone knows where i could look would be great i only seem to be able to find sites where you have to pay

the pc is a e-system and the model is a Ei 303

 

Motherboard is a Foxconn P4M800P7MB by the looks of things. Did you get it from Currys in the UK?

 

just to let you all know i followed your advice and the pc is running great now !

cheers for all your help