BOREHAM [bold]Please read ALL of the instructions below before you start. See: "Note: If nothing happens." below. [/bold] Did you check with IMEI: *#06# , Firmware Version: *#0000# . Look below the battery. [bold] Is this correct? [/bold] If you know the risks, try this [bold] ONCE and ONLY ONCE [/bold] and let us know if it works. You have only 3 to 5 tries and then it will be hard locked. After that you will need a cable thing-a-me-jiggy to unlock it. It will still work on your Network so no big loss. #pw+819171236714237+7# Make sure battery is charged. Remove sim first, power on the phone. Ignore “Insert SIM” Press the # key. then press the "star" key (*) quickly to get the P and W and + Press * 3 times quickly for (p) \ Press * 4 times quickly for (w) IMPORTANT Press * 2 times quickly for (+) / and the rest of the code--- Begin with # and end with # [bold] IMPORTANT!! [/bold] Verify code before pressing the last #. Pay attention. You only have about two seconds. [bold] Note: If nothing happens, the code remains on the screen. [/bold] Some Phones require that you to insert a non accepted sim. [bold] Before you do this, make sure the sim and phone you use does NOT have a Security or PIN CODE. If it does, reset the PIN and security codes to default (1234 and 12345) with the original phone. [/bold] Insert a non accepted SIM and turn it on. You will see "phone restricted", select the UNDO option, then enter the "#pw+code" code in the restriction box and press ENTER. "Phone restrictions off", it's unlocked. "Error code" wrong code. [bold]STOP[/bold] tell me. "Not allowed" or "Can Not Undo Restriction" it's hard locked. Used up all your free tries!! [bold] DO let us know if this works. [/bold] Help us provide a better service. JG