There has been post after post after post on this subject. Either no-one cares, or know one knows how to Unlock it! Or you just can't. Now, im the main question answerer for the moto forum [I think] and i'm telling you, at least 3 unlock questions are asked per day. I offer you three solutions. 1)Contact your service provider, Get them to do it, Be sure to have your purchse details, Item Numbers, Model Numbers, account info handy 2) Search the forum for an unlock code etc. 3) Search google for the unlock code etc.