I am having some issues and I have spybot twice and it removes things, but they keep coming back. Here is my log. Please help!! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:12:35 AM, on 10.25.07 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Progra~1\NAVNT\DefWatch.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\SYSTEM32\lexmvservice.exe C:\WINDOWS\SYSTEM32\LexWebService.exe C:\Progra~1\NAVNT\SavRoam.exe C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe C:\Progra~1\NAVNT\Rtvscan.exe C:\WINDOWS\System32\drivers\trcboot.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Progra~1\NAVNT\VPTray.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Windows\RGClient.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\RickOGram\Multicast_Client.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\explorer.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\regedit.exe C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe C:\Documents and Settings\lisikmf\Local Settings\Temporary Internet Files\Content.IE5\CAN6E68D\HiJackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll O2 - BHO: MSVPS System - {64DE95E5-0A25-4DD9-A472-97BC1D419101} - C:\WINDOWS\movctrlswd.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: (no name) - {2106BEDE-F5E8-4DE8-A081-A7E5EAD1529B} - (no file) O4 - HKLM\..\Run: [PPMemCheck] "C:\Program Files\PestPatrol\PPMemCheck.exe" O4 - HKLM\..\Run: [vptray] C:\Progra~1\NAVNT\VPTray.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy Sweeper\\SpySweeperUI.exe" O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader\reader_sl.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://capweb O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134156239490 O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134156232830 O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...amai.com/6712/player/install3.5/installer.exe O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = capitol.local O17 - HKLM\Software\..\Telephony: DomainName = capitol.local O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = capitol.local O20 - AppInit_DLLs: C:\WINDOWS\system32\tracert.dll O20 - Winlogon Notify: wineaj32 - wineaj32.dll (file missing) O21 - SSODL: bxsbang - {003B3792-E1FA-4D2B-B7A0-04AF767F88DA} - C:\WINDOWS\bxsbang.dll O21 - SSODL: ocgrep - {422049FC-6FE6-456F-8DA3-8C812322FEED} - C:\WINDOWS\ocgrep.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe O23 - Service: BES Client (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Progra~1\NAVNT\DefWatch.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: lmab_device - Unknown owner - C:\WINDOWS\system32\LMabcoms.exe O23 - Service: MarkVision Server (MvServer) - Unknown owner - C:\WINDOWS\SYSTEM32\lexmvservice.exe O23 - Service: MarkVision Web Server (MvWebServer) - Unknown owner - C:\WINDOWS\SYSTEM32\LexWebService.exe O23 - Service: OracleOraHome81ClientCache - Unknown owner - c:\oracle\ora81\BIN\ONRSD.EXE O23 - Service: SAVRoam (SavRoam) - symantec - C:\Progra~1\NAVNT\SavRoam.exe O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Progra~1\NAVNT\Rtvscan.exe O23 - Service: TrcBoot - Unknown owner - C:\WINDOWS\System32\drivers\trcboot.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe -- End of file - 10890 bytes
Start by fixing: C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Windows\RGClient.exe C:\Program Files\RickOGram\Multicast_Client.exe O2 - BHO: MSVPS System - {64DE95E5-0A25-4DD9-A472-97BC1D419101} - C:\WINDOWS\movctrlswd.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O3 - Toolbar: (no name) - {2106BEDE-F5E8-4DE8-A081-A7E5EAD1529B} - (no file) O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU) O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BU..._2/axofupld.cab O20 - AppInit_DLLs: C:\WINDOWS\system32\tracert.dll O20 - Winlogon Notify: wineaj32 - wineaj32.dll (file missing) O21 - SSODL: bxsbang - {003B3792-E1FA-4D2B-B7A0-04AF767F88DA} - C:\WINDOWS\bxsbang.dll O21 - SSODL: ocgrep - {422049FC-6FE6-456F-8DA3-8C812322FEED} - C:\WINDOWS\ocgrep.dll O23 - Service: BES Client (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe Also boot into safe mode and manually delete the following: C:\WINDOWS\ocgrep.dll C:\WINDOWS\bxsbang.dll After that reboot your computer and post an updated log. Thanks, John
