will someone please help me ... There is something major wrong with my computer... when i start up my computer is comes to a blake screen and in white letters it sais operating system cannot be found. I then restart my computer 2 or 3 times then if finally finds windows.... does anyone know how to help me.... please respond soon.... i did a hihackthis system scan too if this will help anyone??? Logfile of HijackThis v1.99.1 Scan saved at 9:48:27 PM, on 9/18/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\system32\TDispVol.exe C:\WINDOWS\eHome\ehSched.exe c:\program files\mcafee.com\agent\mcdetect.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\system32\igfxtray.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe C:\Program Files\Protector Suite QL\psqltray.exe c:\PROGRA~1\mcafee.com\vso\OasClnt.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ltmoh\Ltmoh.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Synaptics\SynTP\Toshiba.exe c:\program files\mcafee.com\vso\mcvsshld.exe C:\Program Files\Toshiba\Tvs\TvsTray.exe C:\WINDOWS\system32\TPSMain.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\WINDOWS\system32\dla\DLACTRLW.exe C:\toshiba\ivp\ism\pinger.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Common Files\AOL\1140083713\ee\AOLSoftware.exe c:\TOSHIBA\IVP\swupdate\swupdtmr.exe C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe C:\WINDOWS\ehome\mcrdsvc.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe C:\WINDOWS\system32\RAMASST.exe C:\PROGRA~1\METAMA~1\METAMA~1\METAMA~2.EXE C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\System32\alg.exe C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe c:\program files\common files\aol\1140083713\ee\aim6.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\notepad.exe C:\Documents and Settings\Chris lewellyan\Desktop\HijackThis_v1.99.1.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\system32\IETie.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [TFncKy] C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe O4 - HKLM\..\Run: [TDispVol] TDispVol.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NDSTray.exe] C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\DLACTRLW.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1140083713\ee\AOLSoftware.exe O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" -preload O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-us ee://aol/imApp O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4 O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Metamail Trust Manager.lnk = C:\Program Files\Metamail Inc\Metamail Tray\Metamail Trust Manager.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: psfus - C:\WINDOWS\SYSTEM32\psqlpwd.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
I don't exactly trust any program running at startup from the System32 folder: O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe But I can say for one thing, your startup folders and run sections of the registry are one of the largest I've seen. Taking up a vast amount of resources in your machine. You also have both Windows and MSN Messenger running at startup, as well as every update manager on the planet! Might want to consider going into MSCONFIG and shutting down some of those.
Morph416, RAMASST.exe is safe. It belongs to the DVD drives. It disables Windows's CD-burning abilities because they cause some incompatibilities. Can be removed but, I wouldn't recommend it.
I'm leaning towards a hardware issues here. Sounds like the HDD isnt spinning up fast enough and reporting an OK status to BIOS. After a few reboots, teh drive is up to speed, adn everything loads. Find out what brand HDD you have, and download a diagnostic program from the manufacturers site and run it. See if the drive is failing. If so, there are ways to image your current drive to a new one without losing any data. We'll discuss that when/if you determine the drive is bad. ~Rich