optical mouse not recognized

Discussion in 'PC hardware help' started by sierra76, Oct 9, 2006.

  1. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    My optical mouse just stopped working. A massage popped up saying that the USB Device is not recognized. I tried reinstalling the mouse but it’s still not detected. In Device Manager under Universal Serial Bus controllers there are 9 things:

    - Intel(R) 8230 1DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    - Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C2
    - Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C4
    - Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C7
    - Unknown Device
    - USB Root Hub
    - USB Root Hub
    - USB Root Hub

    Any help would be wonderful, thanks everyone.
     
    sierra76, Oct 9, 2006
    #1
  2. Auslander

    Auslander Senior member

    Joined:
    Apr 23, 2004
    Messages:
    5,366
    Likes Received:
    0
    Trophy Points:
    116
    are you sure it's a usb mouse? if so, do you have a drivers cd for it?
     
    Auslander, Oct 9, 2006
    #2
  3. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    I’m sure it’s an usb mouse. Maybe you’re right about the drivers. Thanx Auslander
     
    sierra76, Oct 10, 2006
    #3
  4. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    it's - Logitech® V500 Cordless Notebook Mouse
     
    sierra76, Oct 10, 2006
    #4
  5. Auslander

    Auslander Senior member

    Joined:
    Apr 23, 2004
    Messages:
    5,366
    Likes Received:
    0
    Trophy Points:
    116
    did it come with a drivers cd?
     
    Auslander, Oct 10, 2006
    #5
  6. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    I still have no idea what is causing it to malfunction. It come with a Longitech CD that installs Setpoint 2.13b.
     
    sierra76, Oct 10, 2006
    #6
  7. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,197
    Likes Received:
    146
    Trophy Points:
    143
    uninstall Unknown Device in device manager than restart windows as it might fix the problem.
     
    ddp, Oct 10, 2006
    #7
  8. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    I uninstalled the unknown thing from DM but unfortunately it didn't fix the problem and the unknown device is back after restart. Thanks for trying to help.
     
    sierra76, Oct 10, 2006
    #8
  9. marsey99

    marsey99 Regular member

    Joined:
    Aug 13, 2006
    Messages:
    1,398
    Likes Received:
    0
    Trophy Points:
    46
    try going into device manager and manuly installing the driver from there
     
    marsey99, Oct 10, 2006
    #9
  10. sierra76

    sierra76 Member

    Joined:
    Dec 30, 2005
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    16
    How exactly do I do that? Sorry, I’m not too good with PCs. Thanks
     
    sierra76, Oct 10, 2006
    #10

Share This Page