Recently I got a virus on my computer and it caused my computer to run slow and stopped me from accessing the internet. I have scanned my pc with Malwarebytes Adaware se, superantispware, avast, Mcafee and Registry Clean Expert. These programs took a good amount of viruses off my pc. I can access files faster than before but it is still pretty slow. Also, I can only access the internet through mozilla (safe mode). Is there anything I can do to access the internet normally and make my pc faster? Thanks I don't know if this is of any use, but here's my hijackthis log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:34:15 PM, on 3/9/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\CheckPoint\ZAForceField\ForceField.exe C:\Program Files\RegCure\RegCure.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\SOUNDMAN.EXE C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DAEMON Tools Lite\daemon.exe C:\Program Files\Registry Clean Expert\RCHelper.exe C:\Program Files\Orbitdownloader\orbitdm.exe C:\Documents and Settings\Administrator\Application Data\dll\svchost.exe C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\Internet Security\Component\Engine\0x24080000\ncfg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\msiexec.exe E:\HijackThis\HijackThis.exe R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file) O2 - BHO: Octh Class - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll O2 - BHO: ATLAS Toolbar - {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program Files\ATLAS V14\ATLIECP.DLL O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll O2 - BHO: (no name) - {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - (no file) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll O3 - Toolbar: ATLAS Toolbar - {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program Files\ATLAS V14\ATLIECP.DLL O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Dealio Toolbar\SearchSettings.exe O4 - HKLM\..\Run: [Flashget] C:\Program Files\FlashGet\flashget.exe /min O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden" O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount O4 - HKCU\..\Run: [RegClean Expert Scheduler] "C:\Program Files\Registry Clean Expert\RCHelper.exe" /startup O4 - HKUS\S-1-5-18\..\Run: [OSDBM] C:\WINDOWS\WindowsUpdate\WindowsUpdate.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [OSDBM] C:\WINDOWS\WindowsUpdate\WindowsUpdate.exe (User 'Default user') O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201 O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204 O8 - Extra context menu item: &Translate with ATLAS - C:\Program Files\ATLAS V14\Atlscript.html O8 - Extra context menu item: ATLAS Translation &Editor - C:\Program Files\ATLAS V14\AtlscriptEdit.html O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203 O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202 O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files\GetRight\GRdownload.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files\GetRight\GRbrowse.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: ATLAS Translation - {B7707A72-4355-11D4-82BD-00000EBBEF8D} - C:\Program Files\ATLAS V14\Atlscript.html O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: DU Meter Service (DUMeterSvc) - Unknown owner - C:\Program Files\DU Meter\DUMeterSvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe O23 - Service: Private Folder Service (prfldsvc) - Unknown owner - C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 8868 bytes
sounds like you still have a virus on your computer as i read somewhere a few days ago that there was another virus that slows down your pc and wont let you install ANYTHING or search the internet but if it did let you every time you search something with the word VIRUS it shutsdown your pc so all i can say is do another scan of you pc with avast and maybe uninstall NORTON or i think it is now called macafee as they are a huge hod of rescources. Hope i helped
If all the viruses are gone, your next step is to streamline your security setup. Too much security on your computer will slow you down. This is my security setup on my xp sp3 computer 1. zone alarm firewall (not the suite) 2. avira free antivirus 3. firefox browser (not as vulnerable as other browsers) 4. sandboxie or returnil (Whenever I am in areas of the internet that might be unsafe I surf with my browser in a sandbox). Nothing has ever been able to defeat my simple setup. You might also consider using "returnil" instead of forcefield, very powerful software that can defeat all known/unknown viruses.
moved to correct forum as not a pc hardware issue. have you tried a system restore thru safemode administrator?
Thanks to everyone who replied. Every time I try to access the internet through mozilla Firefox I get the message "svchost has encountered a problem and needs to close. We are sorry for the inconvenience" Most of the time I can't access the internet but I can download normally through programs like flashget and orbit. Is there a reason why this is happening.
You have a running malware process that is your problem: C:\Documents and Settings\Administrator\Application Data\dll\svchost.exe This is a “bad guy” the real process runs normally in c:\windows\system32 “Dealio Toolbar” is also Not Good…. Attempt to un-install Dealio Toolbar using the add/remove programs in your control panel. Then use HJT to fix these lines in your Log (if they still remain) R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file) O2 - BHO: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll O2 - BHO: (no name) - {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - (no file) O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Dealio Toolbar\SearchSettings.exe O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) Next, use Windows Explorer to navigate to and delete this folder (in Red) C:\Documents and Settings\Administrator\Application Data\dll\svchost.exe That should clear up your problems…. 2oG