pc turns off while rendering videos

Discussion in 'PC hardware help' started by JMobile, Jun 11, 2009.

  1. JMobile

    JMobile Regular member

    Joined:
    Jul 23, 2008
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    26
    I have a Quad 9400 with XP and 4GB of ram.
    My vid card is 256mb.

    When I use windows movie maker to render my videos, my pc turns off. Same thing with Vegas 8. I have the manufacture heat sink.

    So can someone confirm that it shuts off cuz the cpu gets too hot and I need a new heat sink.

    If so, can anyone recommend me a good one below $40.
     
  2. Estuansis

    Estuansis Active member

    Joined:
    Jan 18, 2006
    Messages:
    4,523
    Likes Received:
    8
    Trophy Points:
    68
    The stock heat-sink should be just fine for your CPU. Use Speedfan to check your temperatures and tell me what temp your CPU hits before it shuts down. It actually has to get extremely hot before you have a heat-related shut down.

    It sounds more like a power issue to me. Too much load on the PSU can cause shut downs.

    What are the rest of your system specs? Namely the wattage/brand of your power supply(PSU) and what video card? 256MB could mean almost any card in the last 6-8 years.
     
    Last edited: Jun 12, 2009
  3. JMobile

    JMobile Regular member

    Joined:
    Jul 23, 2008
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    26
  4. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    check in the bios before & after the shutdown to see what the cpu temp is. what windows are you using? how many fans in the tower not including cpu & psu?
     
  5. mikeismad

    mikeismad Regular member

    Joined:
    Feb 19, 2007
    Messages:
    2,426
    Likes Received:
    0
    Trophy Points:
    46
    have you overclocked your quad? could be a bad OC if you have.
     
  6. JMobile

    JMobile Regular member

    Joined:
    Jul 23, 2008
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    26
    Thanks for reply guys.
    I haven't overclock my cpu. I will when I get a better heatsink.

    I am using WinXP Pro sp3
    I have 3 fans in my case, one is 88mm and the other two are 120mm.
     
  7. JMobile

    JMobile Regular member

    Joined:
    Jul 23, 2008
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    26
    this is a pic of it while rendering my videos.
    [​IMG]

    this is the speedfan now after my PC turned off and just using it normally. Doesn't look good....
    [​IMG]
     
  8. Estuansis

    Estuansis Active member

    Joined:
    Jan 18, 2006
    Messages:
    4,523
    Likes Received:
    8
    Trophy Points:
    68
    That rings a bell. Look at your voltages. Namely the +12v. I think you have a failing power supply.

    That could also cause the high temp readings, but I think you may be overheating too. Are you actually using any thermal paste on your heatsink? Looks like it maybe wasn't installed properly.
     
    Last edited: Jun 12, 2009
  9. JMobile

    JMobile Regular member

    Joined:
    Jul 23, 2008
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    26
    well, I got a Antec Basiq 500W PSU that has a 4pin connection to my 8pin Mobo(Gigabyte). I got an adapter and to connect the pins from 4 to 8. just to keep in mind.

    I did not add a thermal paste as I though that the CPU fan that it came with(which is stock) comes with thermal paste pre-applied. So it did not require me for it. Am I correct???? otherwise I migh as well just buy a better heatsink and apply thermal paste.
     
  10. Estuansis

    Estuansis Active member

    Joined:
    Jan 18, 2006
    Messages:
    4,523
    Likes Received:
    8
    Trophy Points:
    68
    Well the goop they give you stock is usually poor quality and applied WAAAAAAAAAAAAAAAAAAAAAAAAYYYYYYYYYY too thickly. If you're using the stock goop that explains a lot. You should clean it up with alcohol and apply some Arctic Silver Ceramique or Arctic Silver 5.

    I recommend the Ceramique as it's non-conductive. So no chance of oopsies:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16835100009


    And while you're ordering some Arctic Silver you might as well order an Arctic Cooling Freezer 7 Pro.

    This cooler will drop your temps significantly and is pretty cheap:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16835186134

    Use these instructions for applying thermal paste:

    http://www.arcticsilver.com/pdf/appinstruct/cmq/ins_cmq_intel_quad_wcap.pdf

    You can clean up your CPU with rubbing alcohol. Make sure you clean it very well before you apply new thermal goop. Also, you might have to clean the stock goop off the new cooler.

    Also, the Antec Basiq units are pretty naff. They are poor quality, which would explain your terrible voltage readings. Try one of these and see if it doesn't make a difference in stability:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817139008&Tpk=corsair 400cx

    It's lower wattage but is much more powerful and infinitely better built. Corsair products are basically absolute guaranteed quality. It also has a single 12v rail vs the dual 12v rails of the Antec. Single rails are usually more stable, provide more power, and would be better suited to a machine like yours. Not to mention this one has a full 8 pin CPU power connector. Adapters are usually very bad news. They can cause all sorts of problems. I STRONGLY suggest a new PSU.
     
    Last edited: Jun 13, 2009

Share This Page