PC won't communicate with modem

Discussion in 'PC hardware help' started by bbiagllla, Jun 15, 2008.

  1. bbiagllla

    bbiagllla Regular member

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    MY computer will not communicate with my modem. the modem and internet are fine because it works on my laptop. any suggestions?
     
    bbiagllla, Jun 15, 2008
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  2. sammorris

    sammorris Senior member

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    Can you be a bit more specific? What are you having trouble with?
     
    sammorris, Jun 15, 2008
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  3. ddp

    ddp Moderator Staff Member

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    wired or wireless?
     
    ddp, Jun 15, 2008
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  4. bbiagllla

    bbiagllla Regular member

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    it is straight wired to the modem. the pc won't commuicate with the modem. however i know the modem works because its wireless capabilities works with my laptop.
     
    bbiagllla, Jun 15, 2008
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  5. sammorris

    sammorris Senior member

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    What brand is the modem?
     
    sammorris, Jun 15, 2008
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  6. ddp

    ddp Moderator Staff Member

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    sounds like a combo unit router & modem. have you tried a different ethernet cable & in a different lan port in router/modem?
     
    ddp, Jun 16, 2008
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  7. bbiagllla

    bbiagllla Regular member

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    its a router and modem. 2wire makes it. i have att. um i tried different ports and different cables. i am pretty sure it has something to do with my new motherboard i installed. maybe its a driver issue or something. idont know.
     
    bbiagllla, Jun 20, 2008
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  8. bbiagllla

    bbiagllla Regular member

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    i fixed it on my own. just had to install the drivers for the device. it was labeled unknown. that is why i didnt see it under the network section. i used everest to detect all my drivers. searched the internet for the one i have. broadcom netxtreme bcm5782 and bam. it works like a champ. now to fix my other post :(
     
    bbiagllla, Jun 25, 2008
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  9. ddp

    ddp Moderator Staff Member

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    the fact you had to load a device driver means it is using an usb cable not ethernet cable.
     
    ddp, Jun 25, 2008
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  10. varnull

    varnull Guest

    Not always.. the asus k8n board needs an ethernet chipset driver which isn't included with XP ;) A lot of the newer chipsets aren't supported by the outmoded XP driver set.
     
    varnull, Jun 25, 2008
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  11. bbiagllla

    bbiagllla Regular member

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    yea it was definitely a ethernet cable im using. the difference between that and a usb cable is huge.
     
    bbiagllla, Jun 26, 2008
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