I have a Dell Dimension 5000 PC with an NEC ND3530A DVD Rewriter. All has worked fine for last 3 years but I've noticed recently that the PC does not see the DVD anymore. The PC did have a recent power supply and CMOS battery replacement (after power supply blew during recent power cut)so not sure if the problem was there before this or not or whether this has anything to do with it. Device not seen under device manager and have checked ATA cable and even replaced it but no joy. Wondering if motherboard could be affected by the power problem. Any thoughts please as to what I should try. Many thanks. Steve
I am having a similar problem. One of the suggestions I have seen is to delete the upper and lower filters in the registry. Might be a bit daunting if you are not too sure what you are doing though. RUN: regedit then find your way through the following: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318} One you have got to that key you then click in the right hand side and delete the upper and lower filters. It was of no use to me as I could not find any filters but I have seen many claim success with it, use it at your own risk or google it a bit and read more. Is is showing in Device Manager (control panel - system - device manager)? If it is showing there and not in My computer you could try uninstalling it and rebooting, hopefully the machine will then pick it up. Best of luck, let me know how you get on.
THanks for email. Tried removal of upper and lower limits but see no difference unless I have to reboot which not tried. Still doesn't show in device manager or my computer.
Have you tried opening up the machine and removing the cables from the drive? That may get the PC to see it as a new bit of hardware.
Yep. Ordered a new cable so therefore removed old one, replaced but made no difference. I know it powers up OK and put in a disk and the green light goes on. Strange thing is that I also took another driver from my daughters Dell and put this in (uses SATA connection as opposed to IDE/ATA on mine) and wouldnt see this either. Now either I am doing something stupid (not for the first time) or perhaps the motherboard went screwy during the power surge but could that really happen ? At this rate I will have to give up and order an external USB drive.
OK I swapped the Optiarc drive I was having problems with with another DVDRW still couldn't get the new DVDRW to be properly recognised. I tried my Optiarc in another PC and got more coasters so I bit the bullet and carried out a fresh install of Vista. So the drive was recognised by device manager and My Computer and no yellow marks. Did a burn and when checked with dvdinfopro I found a couple of bad sectors but was able to transfer all the data I had burned to another PC, so I suppose all is well in the world again. I would just love to know what caused the probs in the first place. Anyhoo have you considered a new install of your OS, it seems to have done the trick for me?
Not sure I want to go to this extreme when I can purchase an external drive for a small amount and just forget about the problem..although I do hate having unsolved things like this I need the system for work and don't want to risk a fresh OS install unless someone else also reckons that this will solve it 100%
does the bios see the drive? if not then when psu blew, it took out the drive. had that happen with a customer's pc in that when psu died, it damaged the logic board of the drive.
