Hi there, I'm hoping someone can help me.... Basically i bought one of these machines from Currys. Got it home worked fine. Hard drive failed and tried to recover using the F10 as suggested. All the files were not there so wouldnt recover. Phoned there help desk number. They told me to format the drive. This was back on the 10th Jan. They said they would send backup cd's out..... this was 6 weeks ago. They still haven't arrived. Been the store, rang the line again, no one is willing to help, feel like just smashing the machine up. Its just sat there un-usable. I am wondering whether anyone has a copy of the recovery cd's they could copy for me or know where the drivers are for the hardware? I am at the end of my teather with this now.... Thanks in advance
the best thing you can do is march back to where you got your pc from and start demanding a refund... even if you dont get the refund you can guarandamntee that doing that will speed up the support staff. tell them you want a refund because theyve done nothing but mess you around... phone them daily (more often than that if theyre taking the piss) make regular store visits and generally maKE YOUR SELF A PAIN IN THERE CORPORATE ASEES TILL YOU GET WHAT YOU WANT (soz about the caps i cant b bothered to re-type)
