What type of file is it. Drag it onto GSpot and examine the Video and Audio to see which codec is required. http://www.afterdawn.com/software/video_software/video_tools/gspot.cfm VLC is a better player than WMP, it will play most formats without requiring codecs be installed and can easily be uninstalled without problems.. http://www.afterdawn.com/software/video_software/video_players/vlc.cfm