hi guys, i or my friend desperately need some help... well my friend's computer had some weird problem. he told me that the other day while he was using his computer (win XP) the screen went black out! then he called me over to have a look. at first i thought that it was his video card got loose, so i opened it up and tighten everything and clean all the dust out. by the way, there is a LOT of dust. anyway, after that we plug it back in and tried to restart it, but it still doesn't work. meaning still a black screen. i'm pretty sure it's not the moniture's problem. then we took it to the shop that they bought it from, then the shop owner tried it, and everything went ok! so he took the computer back the next day, but when he tried to start it up, the black screen got a message saying 'something related to a new hardware and windows has some problems or something.' and there are 5 options to choose from, 3 of them are related to starting the window in 'safe mode', and 1 of them is 'starting the windows in normal mode.' and i forgot the other one. so i chose, 'start windows in normal mode' then it went to the booting screen as normal, but when it finished booting, the computer restarted itself!! then it goes back to the black screen with those 5 options again. i tried to choose the other options but same thing happens over and over again!!!! please guys, my friend really need your expert help... we really don't know what to do... thanks in advance!!! hakuron
had the same problem before.... did someone build the comp.?? well, my solution to that is send the comp back to the manufacturer because there could be something wrong with the bios chip...the manufacturer will flash the chip and install a new bios.... other than that, thats the only thing you can do....unless you have an option to flash the bios at the boot up screen... get a floppy disk with a new bios in it...flash the old bios and install the new one from the floppy...hope that helps..just post if you have more questions
hello try f8, then select not safe mode , but enable VGA Mode: This option starts Windows in 640 x 480 mode by using the current video driver (not Vga.sys). This mode is useful if the display is configured for a setting that the monitor cannot display. then uninstall the video card drivers , reboot and reinstal! Note: Safe mode and Safe mode with Networking load the Vga.sys driver instead. maybe this helps retro
thanks guys, but i'm not really a computer guy so i don't really want to mess up my friend's computer even more. cause it just sounds too complicated. maybe i so just tell him to pay the $40 and let the manufactuer fix it. or is there a simplier way? or maybe could u describe in detail? cause i just want to help him. but why did that happen? i mean the computer was fine. could it be a virus or something? what might have cause it? just wondering cause it just sounds weird. cause i wouldn't let my computer to end up like that. btw what's a bio chip? thank you so much for the quick replies!!! ^^ hakuron
did he try updating the bios??? what motherboard does he have?? One of the reasons maybe from updating the bios through the over the net and suddenly disconnecting while it installs a new bios, that causes that to happen, also, viruses n stuff related to that. other than that it can be faulty hardware...many reasons lol
Try reseating the memory chips or power on the computer with one memory chip.......enter BIOS and load setup defaults....How to load defaults depends on what type of BIOS you have..its mentioned in the BIOS......Also you have not mentioned which computer is this....is it a dell, HP, apple ????
oh yeah, try taking out that cell battery instead and let it sit there for like 10 minutes, put he battery back and all defaults to the motherboard will be set
sorry guys for the extremly late reply. big thank you for the people in this forum who helped me/us. well we deicided that he should just pay the $40 since both of us are not expert at these stuff. well we tried. thank you once again!!! lol hakuron ^^ love this forum !!
