Hi is there anyone who could help me with my problem about my computer? Problems: 1.) my computer is always shutting down and restarting with no apparent reason 2.) is there any virus inside the system of my computer? 3.) how can i make my pc MORE faster? which progams will i delete to make my computer faster? 4.) my dial up connection is always disconnecting... whats is the cause of this problem? it is from the provider or the modem that im using? but i only encounter this problem this past few days... and i dont know why im encountering this problem. :c what should i do? anywayz, here's my hijackthis log.. [bold]hope you could help me thankz in advance..[/bold] Logfile of HijackThis v1.99.1 Scan saved at 3:05:41 AM, on 8/16/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) [bold]Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\CTsvcCDA.EXE c:\progra~1\mcafee\mcafee antispyware\massrv.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe C:\WINDOWS\system32\WgaTray.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe C:\Program Files\McAfee.com\VSO\mcvsshld.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe C:\progra~1\mcafee\MCAFEE~1\masalert.exe C:\Program Files\McAfee.com\VSO\oasclnt.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll (file missing) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe" O4 - HKLM\..\Run: [FlashSaver] C:\PROGRA~1\FLASHS~1\flashsaver.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] "C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe" /START O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\RunOnce: [DelayShred] "C:\Program Files\McAfee\McAfee Shared Components\Shredder 5\SHRED32.EXE" /q C:\DOCUME~1\RAFFY&~1\LOCALS~1\TEMPOR~1\Content.IE5\1IJVYB50\NEW_TO~1.SH! C:\DOCUME~1\RAFFY&~1\LOCALS~1\TEMPOR~1\Content.IE5\CTGVSV6L\IVC_1_~1.SH! C:\DOCUME~1\RAFFY&~1\LOCALS~1\TEMPOR~1\Content.IE5\EPC7GVWZ\NEW_MA~1.SH! C:\DOCUME~1\RAFFY&~1\LOCALS~1\TEMPOR~1\Content.IE5\CTGVSV6L\BOTTOM~1.SH! O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: BlueSoleil.lnk = ? O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase7617.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143308088078 O17 - HKLM\System\CCS\Services\Tcpip\..\{9EB5E203-A058-4F8E-85EB-CB3F68CEB514}: NameServer = 210.14.16.5 210.14.16.2 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe[/bold]
this log will make absolutely no sense to me but if your computer is restarting - yes it may be a virus but it could possibly be an overheating problem too - try checking your system temperature in your BIOS next time it auto restarts (careful not to alter anything in bios!). If its overheating, check all your internal fans are working, and clean out any dust from fans / heatsinks if necessary. Im probably wrong, its probably some kind of virus like but just a thought to take into mind. If that isn't the answer ill leave it to the pro's lol
I agree, problems might be hardware or heated related according to users statement. Canned air properly applied to fans, vents, etc may cure. Cheap to try and worth it.Maybe the experts will see something different and illucidate the problem for the rest of us. Cheers Xeres
@Rheeya Click here to download ATF Cleaner by Atribune and save it to your desktop. http://majorgeeks.com/ATF_Cleaner_d4949.html * Double-click ATF-Cleaner.exe to run the program. * Under Main choose: Select All * Click the Empty Selected button. o If you use Firefox: + Click Firefox at the top and choose: Select All + Click the Empty Selected button. + NOTE: If you would like to keep your saved passwords, please click No at the prompt. o If you use Opera: + Click Opera at the top and choose: Select All + Click the Empty Selected button. + NOTE: If you would like to keep your saved passwords, please click No at the prompt. * Click Exit on the Main menu to close the program. Run ActiveScan online virus scan: http://www.pandasoftware.com/products/activescan.htm When the scan is finished, save the results from the scan! Come back here and post a new Hijack This log along with the logs from the Panda scans.
